# Users data deleted after update

**URL:** <https://community.thunkable.com/t/users-data-deleted-after-update/560067>\
**Category:** Questions about Thunkable X\
**Created:** [April 6, 2020, 10:14pm UTC](https://community.thunkable.com/t/users-data-deleted-after-update/560067 "2020-04-06T22:14:06Z")\
**Posts on this page:** 3\
**Page:** 2

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**Author:** ![towball](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/towball/32/68409_2.png) [@towball](https://community.thunkable.com/u/towball)\
**Post date:** [May 10, 2021, 8:59am UTC](https://community.thunkable.com/t/users-data-deleted-after-update/560067/24 "2021-05-10T08:59:58Z")

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@Steven

Hi Steven

I still have the issue of local storage not being accessed after an update.

What do you know about keystore?

In 2020 I think thunkable made server changes which after reading about keystore indicated that the original keystore may have to be imported in again if a server was changed. I did not know about keystore back then and did not export and save it.  
Would a different keystore allow a user to update but maybe not be able to access local data?

Regards Baz

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [May 10, 2021, 4:14pm UTC](https://community.thunkable.com/t/users-data-deleted-after-update/560067/25 "2021-05-10T16:14:47Z")

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It’s helpful to notify Steven by including @Steven in your post.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:29am UTC](https://community.thunkable.com/t/users-data-deleted-after-update/560067/26 "2024-11-08T11:29:31Z")

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Closed on November 8, 2024, 11:29am UTC



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