# Upload provisioning profile **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [December 11, 2018, 10:14pm UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316 "2018-12-11T22:14:02Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![IBRAHIM\_ALEID](https://avatars.discourse-cdn.com/v4/letter/i/f9ae1b/32.png) [@IBRAHIM\_ALEID](https://community.thunkable.com/u/IBRAHIM_ALEID)\ **Post date:** [December 11, 2018, 10:14pm UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/1 "2018-12-11T22:14:02Z")
I’m trying to publish my app to Apple Store \>\> Following the Steps one by one \>\> Until the step where i’m asked to upload Provisioning Profile Generated By Apple when I upload the File there is an error message where it says Oops! It appears the file you uploaded is not a (.mobileprovision) file. Please upload the Certificate you generated from the Apple developer website. However, the File which i am trying to upload is actually a (.mobileprovision) file \>\> Here when things becomes complicated … Please I need Help Here to Uplaod my App to Apple Store and i’m pretty sure i am not the only one here who has have faced the same issue . Thunkable Developers With All Respect If this problem still there and you are not doing anything to fix it \>\> as i used the floating chat button to talk to the support \* Takes 24 hours for them to relpy with un useful information \* \>\> I just Ask u To remove publish to IOS button and never talk about it again ---
**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [December 12, 2018, 12:52am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/2 "2018-12-12T00:52:10Z")
Can you please record a video showing the issue? and send us the video and provisioning profile? It will help us to debug the issue quickly. Thanks, Wei ---
**Author:** ![IBRAHIM\_ALEID](https://avatars.discourse-cdn.com/v4/letter/i/f9ae1b/32.png) [@IBRAHIM\_ALEID](https://community.thunkable.com/u/IBRAHIM_ALEID)\ **Post date:** [December 12, 2018, 1:22am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/3 "2018-12-12T01:22:20Z")
![IMG-20181210-WA0014](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/f/7fd2216e7d4fdb728c5ce58be0351cf3d49a8688.jpeg) ![IMG-20181210-WA0016](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/2/a2e0b000f4c1ae647661e428a34c30cae299f15a.jpeg) Thanks for your reply … As you can see the second downloaded file format is mobileprovision and when icupload it i get the error ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [December 12, 2018, 11:23am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/4 "2018-12-12T11:23:51Z")
Hi @IBRAHIM_ALEID, I don’t know if it makes a difference but can you rename it to `Hadool_Store.mobileprovision` instead of Hadool\_Store (4).mobileprovision just in case there’s any issues with spaces or brackets in the file names. ---
**Author:** ![weng12](https://avatars.discourse-cdn.com/v4/letter/w/e9bcb4/32.png) [@weng12](https://community.thunkable.com/u/weng12)\ **Post date:** [December 13, 2018, 5:20am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/5 "2018-12-13T05:20:18Z")
I have the same problem. ![88888](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/e/1e6e996c9586a0758f41cda255369fe1cdc3982a.jpeg) ---
**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [December 13, 2018, 5:59am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/6 "2018-12-13T05:59:48Z")
We have an idea about what is going on. Please wait for 24 ~ 48 hrs for a potential fix. We will let you know once we release the fix. Best, Wei CC @tingccc ---
**Author:** ![IBRAHIM\_ALEID](https://avatars.discourse-cdn.com/v4/letter/i/f9ae1b/32.png) [@IBRAHIM\_ALEID](https://community.thunkable.com/u/IBRAHIM_ALEID)\ **Post date:** [December 13, 2018, 6:12am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/7 "2018-12-13T06:12:43Z")
Good to hear that… Waiting for the fix to come ---
**Author:** ![bmbahia32](https://avatars.discourse-cdn.com/v4/letter/b/b19c9b/32.png) [@bmbahia32](https://community.thunkable.com/u/bmbahia32)\ **Post date:** [December 13, 2018, 2:45pm UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/8 "2018-12-13T14:45:08Z")
também com o mesmo errror , grato pela ajuda ---
**Author:** ![tingccc](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tingccc/32/6145_2.png) [@tingccc](https://community.thunkable.com/u/tingccc)\ **Post date:** [December 14, 2018, 4:54am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/9 "2018-12-14T04:54:38Z")
We just released the potential fix, and hopefully, it resolves the issue. If you’re still experiencing difficulties, please let us know. Thanks, Ting ---
**Author:** ![rojored12](https://avatars.discourse-cdn.com/v4/letter/r/47e85d/32.png) [@rojored12](https://community.thunkable.com/u/rojored12)\ **Post date:** [January 16, 2019, 1:18am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/10 "2019-01-16T01:18:18Z")
Still having the issue… also tried to do as suggested here and nothing [Where do I find the package name to make it match?](http://community.thunkable.com/t/where-do-i-find-the-package-name-to-make-it-match/63302/2?u=rojored12) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:52am UTC](https://community.thunkable.com/t/upload-provisioning-profile/60316/11 "2024-11-08T11:52:22Z")