# Unable to remix a shared project

**URL:** <https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664>\
**Category:** Questions about Thunkable X\
**Tags:** share\
**Created:** [December 8, 2020, 6:26am UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664 "2020-12-08T06:26:01Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 8, 2020, 6:26am UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/1 "2020-12-08T06:26:01Z")

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One of my friends has shared a project link with me which she has made. I am not able to remix the project by clicking on ‘Click to remix’. It has happened with a few other projects as well. I get the following error when I click on ‘Click to remix’ or ‘Make a copy’:

> Save remix error
> 
> Problem communicating with server. HTTP status: 500, server message:

@domhnallohanlon @wei [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff)  
Please help resolve this as the project needs to be worked on in collaboration. Thanks

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [December 8, 2020, 12:53pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/2 "2020-12-08T12:53:42Z")

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I suggest you first check with your friend that the project shared is not marked as “Private” and if not then contact Thunkable support directly from the chat balloon on the designer screen.

Happy Thunking

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 10, 2020, 11:59am UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/3 "2020-12-10T11:59:47Z")

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Hello @muneer, thank you for your kind suggestion, but yes, I have confirmed with the sender. The project is not private, and the chat balloon is not visible on the screen before remixing the project as shown in the below screenshot. So I would still need help with the given error code from the [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff) team.

(Chat balloon not visible as shown below)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/0/904fe3ed22fabe8b91de869777c035b13a5387c4.png)

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 10, 2020, 12:08pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/4 "2020-12-10T12:08:00Z")

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Here’s the error I get [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff)

![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/1/11f13fc8258b5e3c8baa856052152f807c5aaf37.png)

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**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\
**Post date:** [December 10, 2020, 12:33pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/5 "2020-12-10T12:33:34Z")

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hard refresh the site

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 10, 2020, 12:48pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/6 "2020-12-10T12:48:14Z")

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Tried multiple times… still doesn’t work. @eko.devs.apploroceo

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**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\
**Post date:** [December 10, 2020, 12:52pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/7 "2020-12-10T12:52:41Z")

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wow seems strange  
i guess error with link

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 10, 2020, 1:07pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/8 "2020-12-10T13:07:18Z")

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The project seems to work fine on Live test etc. So looks like the link too is fine…

Any help from [@Thunkable\_Staff](https://community.thunkable.com/groups/thunkable_staff) would be really appreciated.

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**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\
**Post date:** [December 10, 2020, 1:13pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/9 "2020-12-10T13:13:41Z")

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no maybe users gets wrong url or say him to try on other browser apps

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**Author:** ![dishanklz6pq](https://avatars.discourse-cdn.com/v4/letter/d/f6c823/32.png) [@dishanklz6pq](https://community.thunkable.com/u/dishanklz6pq)\
**Post date:** [December 10, 2020, 1:28pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/10 "2020-12-10T13:28:06Z")

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@eko.devs.apploroceo I am pretty sure the link is correct

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**Author:** ![eko.devs.apploroceo](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eko.devs.apploroceo/32/93147_2.png) [@eko.devs.apploroceo](https://community.thunkable.com/u/eko.devs.apploroceo)\
**Post date:** [December 10, 2020, 1:32pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/11 "2020-12-10T13:32:41Z")

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try from other devices

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [December 10, 2020, 4:43pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/12 "2020-12-10T16:43:05Z")

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Hi @dishanklz6pq,

Now that you have the screenshot of the error, use any other project you have and write to the support using the chat bubble. They respond much faster this way.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:19pm UTC](https://community.thunkable.com/t/unable-to-remix-a-shared-project/1027664/13 "2024-11-08T12:19:50Z")

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