# Unable to Publish

**URL:** https://community.thunkable.com/t/unable-to-publish/36741
**Category:** Questions about Thunkable X
**Created:** [July 20, 2018, 1:06pm UTC](https://community.thunkable.com/t/unable-to-publish/36741 "2018-07-20T13:06:56Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![User81](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 20, 2018, 1:06pm UTC](https://community.thunkable.com/t/unable-to-publish/36741/1 "2018-07-20T13:06:57Z")

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Hi there,

can anybody help me with this message ?

 ![error](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/a/fa2a174cae567e3378f048634f82f3e20b7a98e7.jpg)

Cheers,  
User81

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### Author: ![User81](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 20, 2018, 4:37pm UTC](https://community.thunkable.com/t/unable-to-publish/36741/2 "2018-07-20T16:37:51Z")

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Problem still remains after 4h. Seems to be a stable issue. Has anybody been successful in publishing today?

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### Author: ![albert](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/albert/32/4077_2.png) [@albert](https://community.thunkable.com/u/albert)
#### Post date: [July 20, 2018, 10:46pm UTC](https://community.thunkable.com/t/unable-to-publish/36741/3 "2018-07-20T22:46:47Z")

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Hi there - -

Please see this post which seems related to your publishing problem:

Albert

> [@IOS app publish problem](http://community.thunkable.com/t/ios-app-publish-problem/33138):
>
> Dear All, I encountered an problem when I attempted publish my app. The message displayed is as follows: I have turned off the two-factor authentication. Please help me to overcome this problem if you know how to solve it. Thank you very much.

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### Author: ![User81](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 21, 2018, 2:47am UTC](https://community.thunkable.com/t/unable-to-publish/36741/4 "2018-07-21T02:47:17Z")

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I had a slightly different error message before signing the new policy. But that error message told me to log in and sign the policy. The recent error message (the one I posted above) is sent now, after signing. 🙁

Has anybody pusblished in the last few hours without trouble?

Cheers,  
User81

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### Author: ![User81](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 24, 2018, 2:58am UTC](https://community.thunkable.com/t/unable-to-publish/36741/5 "2018-07-24T02:58:30Z")

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> [@albert](#):
>
> Please see this post which seems related to your publishing problem:

Thanks for your help, I moved my issue to this thread.  
Unfortunely I am still not able to publish after 3 days.  
Any help is appreciated.

Cheers, User81

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### Author: ![User81](https://avatars.discourse-cdn.com/v4/letter/u/ba9def/32.png) [@User81](https://community.thunkable.com/u/User81)
#### Post date: [July 27, 2018, 5:26am UTC](https://community.thunkable.com/t/unable-to-publish/36741/6 "2018-07-27T05:26:31Z")

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Ting “Sherlock” C solved the problem 🙂

TingC  
Hello User 81,

We’re sorry that your publish process was not smooth. We investigated on the root cause, and found that it was because the version number must be a higher version number than that of the previously approved version which is 10. It failed because it was set to 1.4. I hope after resetting the version number, it would work as expected.

Thanks for choosing Thunkable to build apps!  
Keep thunking,  
TIng

Thank you so much for your investigation!  
Cheers,  
User81

![Screenshot_20180727-072032_crop_480x365](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/f/5f2cef3624ec8ac8b2d4c68987b9ec6055aee86a.jpg)

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:01pm UTC](https://community.thunkable.com/t/unable-to-publish/36741/7 "2024-11-08T12:01:03Z")

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