# Trying to update app. Google Play

**URL:** https://community.thunkable.com/t/trying-to-update-app-google-play/299336
**Category:** Questions about Thunkable X
**Created:** [November 2, 2019, 4:54am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336 "2019-11-02T04:54:57Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![pixagamesnz](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@pixagamesnz](https://community.thunkable.com/u/pixagamesnz)
#### Post date: [November 2, 2019, 4:54am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/1 "2019-11-02T04:54:57Z")

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Can someone please help me I am trying to update my game in the Google Play Console, and in return I receive the following…

 ![38%20PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/2/4268073a2d4eccaf3765190a3e86eee15568b75f.png) ![45%20PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/8/581853db4f5b1e0fe205aaaf323d1ddfea7854fb.png) ![54%20PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/f/cfb08f2c1b7c685729f35653bbd5e6b6a95047c7.png)

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### Author: ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)
#### Post date: [November 2, 2019, 5:07am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/2 "2019-11-02T05:07:49Z")

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Hi, @pixagamesnz! 👋  
**Welcome to our Community! 🎉**

The error says that your **android keystore** is different than the previous version.  
If you used any other platform like Thunkable Classic / Kodular / AppyBuilder for your previous version, from there export your **.keystore** file, and import it here -

![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/5/f5d4d5aa53675ab7f8e05c106e04aed32d01be83.png)

More information on this can be found here - [**(tap here)**](https://docs.thunkable.com/publish-to-play-store-android#exporting-importing-a-keystore-from-thunkable-classic)

Thanks! 😊

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### Author: ![pixagamesnz](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@pixagamesnz](https://community.thunkable.com/u/pixagamesnz)
#### Post date: [November 2, 2019, 5:22am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/3 "2019-11-02T05:22:05Z")

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So I made my original app with Thunkable X, since then I’ve opened the same project again added some tweaks changed the version code to 2 and the version count to 1.0.1 and im trying to upload it but then i get this error.

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### Author: ![Chris](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/chris/32/78883_2.png) [@Chris](https://community.thunkable.com/u/Chris)
#### Post date: [November 3, 2019, 9:14pm UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/4 "2019-11-03T21:14:34Z")

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Hi @pixagamesnz ,

are you 100% sure you did not create a copy of your project?

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### Author: ![pixagamesnz](https://avatars.discourse-cdn.com/v4/letter/p/49beb7/32.png) [@pixagamesnz](https://community.thunkable.com/u/pixagamesnz)
#### Post date: [November 5, 2019, 3:36am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/5 "2019-11-05T03:36:10Z")

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@Chris Thanks for your reply, yup I’m 100% sure I didn’t create a copy of my project. And as you can see in the following screenshot even Google can’t help me, because the app wasn’t built with Android Studio.

 ![15%20PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/3/c34aa3f0674cb69f96309edd56e9f824a2fc5f66.png)

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### Author: ![Chris](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/chris/32/78883_2.png) [@Chris](https://community.thunkable.com/u/Chris)
#### Post date: [November 5, 2019, 9:19am UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/6 "2019-11-05T09:19:27Z")

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I think you could try to export your keystore from within Thunkable X and load it into Android studio to export this .pem file like they describe 🤔

> **[Sign your app  |  Android Developers](https://developer.android.com/studio/publish/app-signing#generate-key)**
>
> Learn important concepts related to app signing and security, how to sign your app for release to Google Play using Android Studio, and how to opt in to app signing by Google Play.

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### Author: ![minaakter1477ps1gb1](https://avatars.discourse-cdn.com/v4/letter/m/f1d935/32.png) [@minaakter1477ps1gb1](https://community.thunkable.com/u/minaakter1477ps1gb1)
#### Post date: [March 7, 2021, 8:17pm UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/7 "2021-03-07T20:17:44Z")

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Apps upload or update processing system with google play console

[![]( " - YouTube") ](https://www.youtube.com/watch?v=F67ogvKlMxo)

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:08pm UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/8 "2024-11-08T12:08:24Z")

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### Author: ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)
#### Post date: [December 19, 2024, 5:02pm UTC](https://community.thunkable.com/t/trying-to-update-app-google-play/299336/9 "2024-12-19T17:02:36Z")

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