# Thunkable X Not Saving Data

**URL:** <https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295>\
**Category:** Questions about Thunkable X\
**Created:** [July 26, 2021, 4:11pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295 "2021-07-26T16:11:19Z")\
**Posts on this page:** 15\
**Page:** 1

<div class="post-metadata">

**Author:** ![bnice](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bnice/32/110648_2.png) [@bnice](https://community.thunkable.com/u/bnice)\
**Post date:** [July 26, 2021, 4:11pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/1 "2021-07-26T16:11:20Z")

</div>

Hello all!  
I am having an issue with Thunkable not saving my components and data. This reminds me of a thread that is open now, but unlike this other thread ([Thunkable website going blank](https://community.thunkable.com/t/thunkable-website-going-blank/1404496)), my screen is not going blank. This time I was editing for a solid 15-20 mins and it looked like everything was fine (screen didn’t flash white like it had done for me before). But after I went in and checked my app in Thunkable Live (iOS v.280), the changes I made were not live. There were some components I deleted a good 5-10 mins earlier, and they were still showing up. I uninstalled Live and reinstalled it, didn’t help. I reloaded my Thunkable page and then 15-20 mins of work just disappeared. Is anyone else having this issue?

---

<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [July 26, 2021, 6:21pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/2 "2021-07-26T18:21:05Z")

</div>

I had a similar issue earlier today. I added few labels to the screen but could not see them in Live Test.  
I just went to work on another subject and left that project after about an hour I checked again and saw the labels so I attributed it to **very busy servers** and did not even logged it here.

It could be the same issue as you explained and it could be a very separate issue. Hard to know.

---

<div class="post-metadata">

**Author:** ![paulmw](https://avatars.discourse-cdn.com/v4/letter/p/22d042/32.png) [@paulmw](https://community.thunkable.com/u/paulmw)\
**Post date:** [July 27, 2021, 6:02pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/3 "2021-07-27T18:02:01Z")

</div>

Sorry that you both have run into issues with saving your Thunkable projects. We just released a change that should make our server response times faster when saving projects, and make it less likely for these issues to occur.

@bnice Are you still having problems saving your project? If so, can you send me a link to the project you are working on.

---

<div class="post-metadata">

**Author:** ![bnice](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bnice/32/110648_2.png) [@bnice](https://community.thunkable.com/u/bnice)\
**Post date:** [July 27, 2021, 6:05pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/4 "2021-07-27T18:05:47Z")

</div>

This issue has not reoccurred in the same fashion since this post. The page does go white at times and reverses maybe a minute or two, but that issue has been going on for a few weeks (as described in the link on the original post). If you don’t mind, I would like to keep this thread unsolved for a few more days to make sure it doesn’t happen again.

---

<div class="post-metadata">

**Author:** ![f7a4d55febb042](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/f7a4d55febb042/32/159582_2.png) [@f7a4d55febb042](https://community.thunkable.com/u/f7a4d55febb042)\
**Post date:** [July 27, 2021, 9:23pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/5 "2021-07-27T21:23:45Z")

</div>

The same thing happens to me as friends. I use the original platform to design my project.

---

<div class="post-metadata">

**Author:** ![fastasarocket](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fastasarocket/32/86537_2.png) [@fastasarocket](https://community.thunkable.com/u/fastasarocket)\
**Post date:** [July 29, 2021, 2:48pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/6 "2021-07-29T14:48:28Z")

</div>

This is happening for me now too. I just made about 3 simple edits and about 1 minute later the tab refreshed and my progress was gone. Tried it multiple times and can’t make any progress.

---

<div class="post-metadata">

**Author:** ![f7a4d55febb042](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/f7a4d55febb042/32/159582_2.png) [@f7a4d55febb042](https://community.thunkable.com/u/f7a4d55febb042)\
**Post date:** [July 29, 2021, 6:03pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/7 "2021-07-29T18:03:54Z")

</div>

If it is correct, the same thing happens to me, we can only wait for the Thunkable staff to solve it or tell us a solution. 😪

---

<div class="post-metadata">

**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 29, 2021, 6:06pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/8 "2021-07-29T18:06:59Z")

</div>

I am looking into it. FYI - our server load increases exponentially since Covid … We are working on improving the performance.

Wei

---

<div class="post-metadata">

**Author:** ![bnice](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bnice/32/110648_2.png) [@bnice](https://community.thunkable.com/u/bnice)\
**Post date:** [July 29, 2021, 6:14pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/9 "2021-07-29T18:14:50Z")

</div>

Thank you for the update. I was aware of the increased server load, so I am patient. To everyone else, you might be having this issue which I referenced earlier ([Thunkable website going blank](https://community.thunkable.com/t/thunkable-website-going-blank/1404496)). To clarify @wei , I have had my screen go back a few minutes, but the 20-minute data loss which I had described upon creating this thread has not reoccurred.

---

<div class="post-metadata">

**Author:** ![mimostel](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mimostel/32/107661_2.png) [@mimostel](https://community.thunkable.com/u/mimostel)\
**Post date:** [July 29, 2021, 6:15pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/10 "2021-07-29T18:15:24Z")

</div>

> [@fastasarocket](#):
>
> I just made about 3 simple edits and about 1 minute later the tab refreshed and my progress was gone

@domhnallohanlon , this reaction is exactly as trying to import a picture 🤔 … maybe is related ? an image is much larger than blocks in terms of occupying space on server, thats why it took longer time to refresh, but it did, eventually…

> [@wei](#):
>
> our server load increases exponentially since Covid

time for Pfizer then ? 🤔 😇

---

<div class="post-metadata">

**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 29, 2021, 6:17pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/11 "2021-07-29T18:17:50Z")

</div>

We are pushing out updates as I am writing now.

Wei

---

<div class="post-metadata">

**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 29, 2021, 6:22pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/12 "2021-07-29T18:22:47Z")

</div>

Can you do a hard refresh? After that, can you try the platform again?

Wei

---

<div class="post-metadata">

**Author:** ![bnice](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bnice/32/110648_2.png) [@bnice](https://community.thunkable.com/u/bnice)\
**Post date:** [July 29, 2021, 6:24pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/13 "2021-07-29T18:24:36Z")

</div>

I have cleared cache and restarted my browser. This effect usually happens after a while, so I will update the thread after I spend some time on it.

---

<div class="post-metadata">

**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 29, 2021, 10:45pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/14 "2021-07-29T22:45:49Z")

</div>

I applied another patch and it should fixed the issue.

> [@\[Solved\] Uploading image to project](https://community.thunkable.com/t/cant-upload-image-to-project/1419559/33):
>
> We just released another patch. Can you try again? Thanks, Wei

Please let me know if you discover any more issues.

Wei

---

<div class="post-metadata">

**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:17pm UTC](https://community.thunkable.com/t/thunkable-x-not-saving-data/1415295/15 "2024-11-08T13:17:47Z")

</div>


