# Thunkable X is not working! **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** crash, problems\ **Created:** [August 19, 2018, 8:24am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010 "2018-08-19T08:24:03Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 19, 2018, 8:24am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/1 "2018-08-19T08:24:03Z")
## **The problem** * * * I didn’t use thunkable X for 2 days. On 3rd day morning when I open thunkable X the screen was empty. I can’t see anything. I can only see that blue color floating action button and the colorful screen only. I can’t see any of my projects, titles, toolbar, Thunkable named label. This is a big problem. I also lost 2 month developed app. > I hope someone can help me, if not, the last option is crying 😢 😢 > How can I troubleshoot this? Tell me! it’s argent! ---
**Author:** ![11161](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/11161/32/24089_2.png) [@11161](https://community.thunkable.com/u/11161)\ **Post date:** [August 20, 2018, 1:38am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/2 "2018-08-20T01:38:35Z")
Can you show me a screenshot about the page? That will help me find the problem. ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 4:24am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/3 "2018-08-20T04:24:56Z")
## Is this image is enough to find the problem ? 😕 * * * ![Screenshot%20(6)](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/a/0af3e202536f9c91a16736a2d0957dcb79ba0a02.png) ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 20, 2018, 4:53am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/4 "2018-08-20T04:53:36Z")
Do you see the same picture in other browsers? Recently, I noticed that the server Thunkable became less responsive. ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 4:55am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/5 "2018-08-20T04:55:01Z")
Yep! 😕 ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 4:56am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/6 "2018-08-20T04:56:03Z")
But not at all in the other browsers ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 20, 2018, 4:56am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/7 "2018-08-20T04:56:34Z")
On the screen you have the address of the page with the blocks. Do other pages of the project open? ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 20, 2018, 4:57am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/8 "2018-08-20T04:57:52Z")
Does the project page show up on your screen? ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 4:59am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/9 "2018-08-20T04:59:01Z")
No but always when I turn on the thunkable X, I firstly saw a block editor. ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 20, 2018, 5:00am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/10 "2018-08-20T05:00:08Z")
Try to log out of your account and log back in. After that what’s displayed? ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 5:03am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/11 "2018-08-20T05:03:04Z")
It’s still not displaying. I tried in a new browser. And I did what you told > [@actech](#): > > Try to log out of your account and log back in. ![Screenshot%20(7)](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/a/4a8b26a318f7bed6c58fa2e04cb3a78a96dd1461.png) ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [August 20, 2018, 5:04am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/12 "2018-08-20T05:04:02Z")
Try to open my project by reference [https://x.thunkable.com/projects/5afefc3c44c2bf0001cd8697/project/properties/designer/](https://x.thunkable.com/projects/5afefc3c44c2bf0001cd8697/project/properties/designer/) Also an empty screen? ---
**Author:** ![Blue-Bird](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/blue-bird/32/23373_2.png) [@Blue-Bird](https://community.thunkable.com/u/Blue-Bird)\ **Post date:** [August 20, 2018, 5:08am UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/13 "2018-08-20T05:08:32Z")
Yes! it worked! First I went to your project and I just click on thunkable logo to go back. After that my all projects displayed as it was. I though that someone did hack my projects. Thank you for help!.. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:00pm UTC](https://community.thunkable.com/t/thunkable-x-is-not-working/42010/14 "2024-11-08T12:00:44Z")