# Thunkable Live on iOS doesn't work

**URL:** <https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885>\
**Category:** Questions about Thunkable X\
**Created:** [February 23, 2021, 6:26am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885 "2021-02-23T06:26:39Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![ross.j.waddellpjwigy](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ross.j.waddellpjwigy](https://community.thunkable.com/u/ross.j.waddellpjwigy)\
**Post date:** [February 23, 2021, 6:26am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/1 "2021-02-23T06:26:39Z")

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Hey,

Yesterday I used the thunkable live application on an iOS device and I was able to log into my account and use it as intended. But today it now just comes up with a screen that says “Click me for colours”, tapping the screen changes colours and it changes the text to “Oh well…”. New installs, not logged in it just goes straight to that screen. Android looks to be fine.

What’s going on?

Thanks,  
Ross

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [February 23, 2021, 6:37am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/2 "2021-02-23T06:37:08Z")

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It’s working for me on an iPhone 11 running iOS 14.4.

Do you know if you are signing in with Google, Apple or email?

Can you post a screenshot of what you’re seeing?

Have you tried deleting and re-installing the Thunkable Live app? Are you running the latest version?

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**Author:** ![ross.j.waddellpjwigy](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ross.j.waddellpjwigy](https://community.thunkable.com/u/ross.j.waddellpjwigy)\
**Post date:** [February 23, 2021, 6:41am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/3 "2021-02-23T06:41:22Z")

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![thunkable](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/2/52235f3eb0b037ce488b8f5b0ec6b713c4a25dfa.jpeg)

Attached is what I’m seeing. This is on an iPhone 7 on iOS 14.4. I am actually a tutor and a number of my students had it today on both an iPhone X and an 8 (I didn’t even bother checking the other students).

Using Google as well (these are also completely fresh installs on every single device). But I need to emphasise this screenshot is the FIRST thing that you see when you open the app not the login page.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [February 23, 2021, 6:45am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/4 "2021-02-23T06:45:55Z")

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How strange! I think we may have to wait from someone on Thunkable Staff to resolve this. If this is the initial screen on a new install of Thunkable Live, something is definitely wrong.

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**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\
**Post date:** [February 23, 2021, 7:04am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/5 "2021-02-23T07:04:23Z")

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Hi Ross. I assume that the “click me for colors” screen is not the first in order in the list of screens, right? If so, I have experienced the same on the latest Thunkable Live version.

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**Author:** ![ross.j.waddellpjwigy](https://avatars.discourse-cdn.com/v4/letter/r/8dc957/32.png) [@ross.j.waddellpjwigy](https://community.thunkable.com/u/ross.j.waddellpjwigy)\
**Post date:** [February 23, 2021, 7:06am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/6 "2021-02-23T07:06:04Z")

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I am not sure what you mean but there is a splash cover page that opens with the Thunkable logo, then it loads into the “click me for colours page” as shown above. I have no way to login or get to a project I am working on.

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**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\
**Post date:** [February 23, 2021, 7:08am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/7 "2021-02-23T07:08:13Z")

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Ah ok, I see. False alarm then 🙂

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [February 23, 2021, 7:27am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/8 "2021-02-23T07:27:50Z")

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Well… I just updated to the newest version of Thunkable Live and… sad to say I’m seeing the same thing you are, @ross.j.waddellpjwigy. Looks like the build wasn’t correct. I guess we’ll have to wait for the next version.

@domhnallohanlon

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**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\
**Post date:** [February 23, 2021, 11:04am UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/9 "2021-02-23T11:04:47Z")

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i think this will take 3 days at lest until Thunkable Staff send a new version to app store 😓

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**Author:** ![oreeldadln](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/oreeldadln/32/89185_2.png) [@oreeldadln](https://community.thunkable.com/u/oreeldadln)\
**Post date:** [February 23, 2021, 12:00pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/10 "2021-02-23T12:00:59Z")

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the same…

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**Author:** ![leo.armesto](https://avatars.discourse-cdn.com/v4/letter/l/f9ae1b/32.png) [@leo.armesto](https://community.thunkable.com/u/leo.armesto)\
**Post date:** [February 23, 2021, 12:26pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/11 "2021-02-23T12:26:31Z")

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Yes, I also have the same problem. Few days ago it was working fine… I am using iOS

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**Author:** ![usamobileappsllc](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/usamobileappsllc/32/99413_2.png) [@usamobileappsllc](https://community.thunkable.com/u/usamobileappsllc)\
**Post date:** [February 23, 2021, 1:09pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/12 "2021-02-23T13:09:46Z")

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Same…

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**Author:** ![rwplummer1yf4f](https://avatars.discourse-cdn.com/v4/letter/r/d6d6ee/32.png) [@rwplummer1yf4f](https://community.thunkable.com/u/rwplummer1yf4f)\
**Post date:** [February 23, 2021, 1:36pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/13 "2021-02-23T13:36:51Z")

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Same also.

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**Author:** ![danibarzo16i718](https://avatars.discourse-cdn.com/v4/letter/d/258eb7/32.png) [@danibarzo16i718](https://community.thunkable.com/u/danibarzo16i718)\
**Post date:** [February 23, 2021, 4:03pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/14 "2021-02-23T16:03:52Z")

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Same here!

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**Author:** ![Carlo\_Scotton](https://avatars.discourse-cdn.com/v4/letter/c/e36b37/32.png) [@Carlo\_Scotton](https://community.thunkable.com/u/Carlo_Scotton)\
**Post date:** [February 23, 2021, 4:13pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/15 "2021-02-23T16:13:36Z")

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Same and shame. Why i have to pay for this??? Resolve please or refund me 25 $ per month and i have to work with this??? Shame shame shame

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [February 23, 2021, 4:42pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/16 "2021-02-23T16:42:56Z")

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Hi everyone,

Sorry about this behavior. We are going to roll back this update to the Thunkable Live app. I will update here when the rollback has been implemented.

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**Author:** ![bader\_mouti](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bader_mouti/32/98887_2.png) [@bader\_mouti](https://community.thunkable.com/u/bader_mouti)\
**Post date:** [February 23, 2021, 4:57pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/17 "2021-02-23T16:57:54Z")

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can you tell us how much time this will take ?

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [February 23, 2021, 5:32pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/18 "2021-02-23T17:32:27Z")

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Please follow this thread for more update -

> [@Thunkable Live iOS App Issue (Fixed)](https://community.thunkable.com/t/thunkable-live-app-issue-ios-only/1119419):
>
> Our iOS Live app (version 260) has an issue now. Please don’t upgrade to the latest version or disable auto upgrade if you haven’t upgrade it. The Android Live app is working fine. We are working on a fix asap (within 24 hours). We will keep you informed here. Latest: the issue is fixed. Please download the latest version (261) from the Apple app store. Thanks, Wei

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:29pm UTC](https://community.thunkable.com/t/thunkable-live-on-ios-doesnt-work/1117885/19 "2024-11-08T13:29:12Z")

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