# Thunkable live app and my app close right after starting **URL:** \ **Category:** Feedback\ **Created:** [July 17, 2020, 3:16am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673 "2020-07-17T03:16:39Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![jefmor](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jefmor](https://community.thunkable.com/u/jefmor)\ **Post date:** [July 17, 2020, 3:16am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/1 "2020-07-17T03:16:39Z")
Thunkable live app and my app closes right after starting. There are some problem with platform or is in my iPhone? When I delete and install the apps, this work a few times… and bum. Problem again. I don’t understand. ---
**Author:** ![teerapat.dj](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/teerapat.dj/32/68720_2.png) [@teerapat.dj](https://community.thunkable.com/u/teerapat.dj)\ **Post date:** [July 17, 2020, 3:24am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/2 "2020-07-17T03:24:58Z")
me too , This morning in Thailand I open live app and its close immediatly. 😢 😢 ---
**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\ **Post date:** [July 17, 2020, 3:58am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/3 "2020-07-17T03:58:25Z")
Happened to me yesterday. I think it is related to the recent update. What I did was to clear all app data on the phone, log out and login again. Same for the Thunkable website, clear browser cache and then logout then log in again. ---
**Author:** ![jefmor](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jefmor](https://community.thunkable.com/u/jefmor)\ **Post date:** [July 17, 2020, 4:26am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/4 "2020-07-17T04:26:59Z")
@gobassky yeah… But I lost my “entire test database” when I update my app and could open it once… and then, I can’t open anymore… About thunk live app, I have to enter and exit over and over to use… ---
**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\ **Post date:** [July 17, 2020, 4:33am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/5 "2020-07-17T04:33:35Z")
Quite unfortunately, after every update, we have to deal with different things. Perfectly working app suddenly becomes broken. If the test database is important to you, maybe consider storing it on cloud or as (new) account data source. ---
**Author:** ![jefmor](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jefmor](https://community.thunkable.com/u/jefmor)\ **Post date:** [July 17, 2020, 4:40am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/6 "2020-07-17T04:40:17Z")
@gobassky I comprehend. I am working about this… and discovering the best way, because are diferents tools for diferents goals… Can I use Firebase to storage image and data through Thunkable? My life would easier if yes. 🙂 ---
**Author:** ![newman1994211pt](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/newman1994211pt/32/76263_2.png) [@newman1994211pt](https://community.thunkable.com/u/newman1994211pt)\ **Post date:** [July 17, 2020, 6:30am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/7 "2020-07-17T06:30:17Z")
same thing to android platform the apps freeze and not responding thunkable live need to restart many times to work All animations is not working specially after compiling apk file ---
**Author:** ![sambonz](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@sambonz](https://community.thunkable.com/u/sambonz)\ **Post date:** [July 17, 2020, 9:55am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/8 "2020-07-17T09:55:07Z")
I can’t even start the Thunkable app on Android since it was updated 24hrs ago; it instantly crashes. Tried clearing all data, reinstalling and rebooting phone, but no change. ---
**Author:** ![newman1994211pt](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/newman1994211pt/32/76263_2.png) [@newman1994211pt](https://community.thunkable.com/u/newman1994211pt)\ **Post date:** [July 17, 2020, 10:21am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/9 "2020-07-17T10:21:13Z")
I can confirm that the issue related to Thunkable V202 Update Try to downgrade your thunkable live to V201 which is found on this link [https://apkpure.com/thunkable-live/com.thunkable.live/download/20101-APK?from=versions%2Fversion](https://apkpure.com/thunkable-live/com.thunkable.live/download/20101-APK?from=versions%2Fversion) ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 18, 2020, 12:21am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/10 "2020-07-18T00:21:42Z")
Thats for Android it is working on .But ios very bad crashing wont open ---
**Author:** ![KaneoheKid](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@KaneoheKid](https://community.thunkable.com/u/KaneoheKid)\ **Post date:** [July 18, 2020, 6:50am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/11 "2020-07-18T06:50:58Z")
I have been having the same problem, slightly different on three different androids. Galaxy S8, Android 8 and Sony Experia with Android 9 and Galaxy S10e with Android 10 all crash immediately upon opening. Yesterday, for a time, the companion would run on the Sony but was behaving incorrectly. For example, the “device is online” was coming back “NO”. I tried downloading and installing an APK of a project that was fine and now it crashes upon opening. Same project seems to be OK on an older iPad running an unupdated companion. I’m not comfortable rolling back to a previous version of the companion…will a fix be coming soon? ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 18, 2020, 8:20am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/12 "2020-07-18T08:20:22Z")
i really hope they do something soon ---
**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\ **Post date:** [July 18, 2020, 8:25am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/13 "2020-07-18T08:25:20Z")
I mainly store data on Airtable (which works like a spreadsheet) and individual variables on firebase. For images i have tried thunakable’s media DB using Cloudinary but not much. I am more used to store the images on firebase storage, and put the link address on firebase variable accessible thru thinkable… > [@jefmor](#): > > @gobassky I comprehend. I am working about this… and discovering the best way, because are diferents tools for diferents goals… Can I use Firebase to storage image and data through Thunkable? My life would easier if yes. 🙂 ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 18, 2020, 8:28am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/14 "2020-07-18T08:28:58Z")
my whole airtable screen is gone in my published app thought i could just fix it nope , nothing works ---
**Author:** ![gobassky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/gobassky/32/77019_2.png) [@gobassky](https://community.thunkable.com/u/gobassky)\ **Post date:** [July 18, 2020, 8:30am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/15 "2020-07-18T08:30:45Z")
> [@KaneoheKid](#): > > I have been having the same problem, slightly different on three different androids. Galaxy S8, Android 8 and Sony Experia with Android 9 and Galaxy S10e with Android 10 all crash immediately upon opening. Yesterday, for a time, the companion would run on the Sony but was behaving incorrectly. For example, the “device is online” was coming back “NO”. I tried downloading and installing an APK of a project that was fine and now it crashes upon opening. Same project seems to be OK on an older iPad running an unupdated companion. I’m not comfortable rolling back to a previous version of the companion…will a fix be coming soon? I think we just have to wait out for them to fix this. Previous updates, I was still able to pinpoint to issues and feedback. but this time, the live companion app completely crash. Web app preview still work, but really messed up all my projects. ---
**Author:** ![sambonz](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@sambonz](https://community.thunkable.com/u/sambonz)\ **Post date:** [July 20, 2020, 4:48am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/16 "2020-07-20T04:48:53Z")
Thanks @newman1994211pt, that apk did the trick! ---
**Author:** ![jefmor](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jefmor](https://community.thunkable.com/u/jefmor)\ **Post date:** [July 22, 2020, 8:30pm UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/17 "2020-07-22T20:30:12Z")
Hey dudes, Some solution known? I have tried changing the format of initial variable tests, thinking about the problem (my own app crash) to be that tests… but not exactly work… what do you think? What is correct? (primeira\_entrada means first inicialized app) ![Captura de Tela 2020-07-22 às 16.26.36](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/8/d88fa777cc3489e6d1e1db19805d2d9d06376329.png) ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 22, 2020, 10:07pm UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/18 "2020-07-22T22:07:42Z")
not me i know my APP is good and the crashing is not my fault i am not going mess with my app take it apart and end up wit more issues ---
**Author:** ![saramdl.gaunde021](https://avatars.discourse-cdn.com/v4/letter/s/ea5d25/32.png) [@saramdl.gaunde021](https://community.thunkable.com/u/saramdl.gaunde021)\ **Post date:** [July 23, 2020, 5:45am UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/19 "2020-07-23T05:45:54Z")
as far as i know, it happens to recent version of thunkable X and previously published app is not affected. but in my case, current app has trouble since yesterday for other problem due to data list viewer. so i have to update quickly However i rather not update now. becuz the problem will get bigger. (every user will experience app crush if i update now) (and in my case, both iOS and Android have same issue; crush) so im just waiting for fix. (cry) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:27pm UTC](https://community.thunkable.com/t/thunkable-live-app-and-my-app-close-right-after-starting/683673/20 "2024-11-08T12:27:03Z")