# Thunkable keeps stopping

**URL:** <https://community.thunkable.com/t/thunkable-keeps-stopping/1324525>\
**Category:** Questions about Thunkable X\
**Created:** [June 4, 2021, 5:13am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525 "2021-06-04T05:13:00Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 4, 2021, 5:13am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/1 "2021-06-04T05:13:00Z")

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I wanted to live test my Shakes and Adders app, as it was working well on my computer. When I live tested it and tried to select a ‘pawn piece’ (just a couple of buttons each with a coloured emoji), the app ‘paused’ for a couple of seconds and then exited the live app. I tried 10 times, and it did the same thing. I have very basic code on that screen;  
 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/c/8c04ffef517aaf4225d89e49f30d4b89f7b600c6.png)

Once or twice, I got the message ‘Thunkable keeps stopping’ on my phone. (I believe @kartik14 had a similar issue?)

Any ideas? Was there an update to Thunkable X? I think I was on v 27101.

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**Author:** ![ninja\_x](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ninja_x/32/125825_2.png) [@ninja\_x](https://community.thunkable.com/u/ninja_x)\
**Post date:** [June 4, 2021, 5:19am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/2 "2021-06-04T05:19:34Z")

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This may be some bug…

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**Author:** ![HRIHAAN-SHAIKH](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/hrihaan-shaikh/32/108531_2.png) [@HRIHAAN-SHAIKH](https://community.thunkable.com/u/HRIHAAN-SHAIKH)\
**Post date:** [June 4, 2021, 5:57am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/3 "2021-06-04T05:57:18Z")

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There may be many ways to fix it. Try just fixing it using ABD.

> **[Capturing Device Logs using adb logcat](https://community.appinventor.mit.edu/t/capturing-device-logs-using-adb-logcat/11414)**
>
> ADB is a command-line utility that that can be used to control your device over USB from a computer. It will allow you to install / uninstall and or view logs on your device. This could be very handy when there are issues with a specific app and you...

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [June 4, 2021, 7:02am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/4 "2021-06-04T07:02:26Z")

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Hi, @codeswept!

Try adding the _purple_ `vibrate` block after each command & see if each command executes properly - then try to improve the blocks that (if any) seem faulty.

Also, if you have any invisible components on that screen, (just for some tests) set them to visible & then check if the issue still persists - I’ve lately been experiencing some problems with components that are set to invisible.

Let me know the outcome. Good Luck!

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**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 4, 2021, 8:59am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/5 "2021-06-04T08:59:47Z")

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Hey @kartik14! I tried that and i don’t even get the first vibrate. The app just hangs. I got this message:

 ![20210604_142419](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/e/1e174cf867953adb4d25e1c178e7e3d36026b410.jpeg)

I included in my previous post the ONLY blocks in my screen. Nothing seems wrong, and it works well during web test. Would you like me to share the link in a PM?

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**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 4, 2021, 9:02am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/6 "2021-06-04T09:02:37Z")

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Ohh, just took another look at your topic and realized that you were getting th same message that I am.

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [June 4, 2021, 12:47pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/7 "2021-06-04T12:47:01Z")

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Well, @codeswept If you say it works during a web test, I am afraid I cannot advice anything then. It’s a bug & I think @jane might know more about this.

Good Luck - Thanks!

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**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 4, 2021, 1:00pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/8 "2021-06-04T13:00:03Z")

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Thanks for your help!

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 7:04am UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/9 "2021-06-05T07:04:11Z")

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@jane Would you have any idea on what is causing this crash? I have no components with visible=false, and I have shared above the only code in that screen. I can send the link if you like.

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 5, 2021, 12:56pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/10 "2021-06-05T12:56:23Z")

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@codeswept  
I’ve just found out that if you use `web viewer` and use the `reload` block then it will work in the `Web Live Test` but will crash the mobile Live app.

I tried it with two different projects and got the same behavior.

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**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:07pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/11 "2021-06-05T13:07:30Z")

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I don’t have a web viewer though.

I’ve been trying to send a video but I am not able to record my phone screen.

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 5, 2021, 1:09pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/12 "2021-06-05T13:09:44Z")

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You can download `AZ Screen Recorder` app from Google Play if you do not use the default screen recorder.

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:10pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/13 "2021-06-05T13:10:14Z")

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Sure, let me try that. Give me 2 minutes. The phone I use does not have the option to record.

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:14pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/14 "2021-06-05T13:14:18Z")

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![Screenshot_2021-06-05-18-42-51-23](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/3/8333e8593fd899659452732bae57365b8d876f51.jpeg)

Is it this one?

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 5, 2021, 1:17pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/15 "2021-06-05T13:17:39Z")

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YES. This is the one. Loaded with features.

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:25pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/16 "2021-06-05T13:25:59Z")

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Oh noooo. I recorded a video but I am unable to send it to Community. I whatsapped it to myself but now I’m unable to download it.

**Edit: I took another video earlier but had the same problem of not downloading. When I finally managed to get it, and tried to upload it to Community, I got this:**

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/e/de16d3c79d7038e583d30e3f68e1ec20444182cc.png)

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 5, 2021, 1:35pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/17 "2021-06-05T13:35:44Z")

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upload it to Google drive and give the share link.

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:36pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/18 "2021-06-05T13:36:45Z")

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Ok, doing that.

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<div class="post-metadata">

**Author:** ![codeswept](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/codeswept/32/87755_2.png) [@codeswept](https://community.thunkable.com/u/codeswept)\
**Post date:** [June 5, 2021, 1:38pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/19 "2021-06-05T13:38:24Z")

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> **[WhatsApp Video 2021-06-05 at 17.17.02.mp4 (video)](https://drive.google.com/file/d/16C9sOsZnqc7JpMb0YW1bXBVxPJjSS_p7/view?usp=sharing)**
>
> Google Drive file.

Does this work?

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<div class="post-metadata">

**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [June 5, 2021, 1:41pm UTC](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525/20 "2021-06-05T13:41:31Z")

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It does work. I mean I can see the video but it gives no clue apart from the app is abruptly shut down.

[Next page](https://community.thunkable.com/t/thunkable-keeps-stopping/1324525.md?page=2)
