# Thunkable is not connecting to Firebase realtime db. Please help

**URL:** <https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736>\
**Category:** Questions about Thunkable X\
**Created:** [June 18, 2021, 8:45am UTC](https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736 "2021-06-18T08:45:33Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![deirk6tv9h5](https://avatars.discourse-cdn.com/v4/letter/d/5f8ce5/32.png) [@deirk6tv9h5](https://community.thunkable.com/u/deirk6tv9h5)\
**Post date:** [June 18, 2021, 8:45am UTC](https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736/1 "2021-06-18T08:45:34Z")

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Thunkable is not connecting to Firebase realtime db. Please help

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**Author:** ![sketch](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sketch/32/109058_2.png) [@sketch](https://community.thunkable.com/u/sketch)\
**Post date:** [June 18, 2021, 8:54am UTC](https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736/2 "2021-06-18T08:54:24Z")

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Hi there where is the DB storage location.  
EU or US?

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**Author:** ![overturner](https://avatars.discourse-cdn.com/v4/letter/o/53a042/32.png) [@overturner](https://community.thunkable.com/u/overturner)\
**Post date:** [June 18, 2021, 9:01am UTC](https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736/3 "2021-06-18T09:01:33Z")

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Welcome @deirk6tv9h5 to the thunkable community 🥳  
Firstly , There Might Be 2 Errors. One is That Maybe Your DB Has Been Used For More Than 30 Days(i need @domhnallohanlon & @jane 's Confirmation on this).  
And Another Issue May be that Your DB Is connected to a European server.  
Bug Reported here:

> <https://github.com/thunkable/thunkable-issues/issues/970>
>
> Thanks so much for filing an issue or feature request! Please fill out the follo…wing (wherever relevant):
> 
> The more info, the faster we will be able to address it!
> 
> \### Platform
> Xthunkable (General)
> 
> \### Issue/Request Origin
> When I tried to save and fetch data from the Firebase Realtime DB (EU based DB).
> 
> \### Steps to Reproduce
> 1. Create a Firebase Realtime DB
> 2. Choose the location of the DB to be EU (it works fine with US)
> 3. DB URL with (firebasedatabase.app) will be generated
> 
> \### Project Link
> https://community.thunkable.com/t/firebase-realtime-db-url-parsing-issue/1342270/2
> The EU generated url link format:
> PROJECT\_ID-default-rtdb.REGION\_CODE.firebasedatabase.app
> 
> US generated url link format:
> PROJECT\_ID.firebaseio.com
> 
> \### Expected Behavior
> I expected to connect to the DB as usual
> 
> \### Actual Behavior
> It gave an error, that it couldn't parse the Firebase DB URL
> 
> Error received
> \`\`\`
> FIREBASE FATAL ERROR: Cannot parse Firebase url.
> \`\`\`

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:20pm UTC](https://community.thunkable.com/t/thunkable-is-not-connecting-to-firebase-realtime-db-please-help/1351736/4 "2024-11-08T13:20:15Z")

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