# Thunkable down? **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [April 17, 2020, 3:22pm UTC](https://community.thunkable.com/t/thunkable-down/563589 "2020-04-17T15:22:30Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\ **Post date:** [April 17, 2020, 3:22pm UTC](https://community.thunkable.com/t/thunkable-down/563589/1 "2020-04-17T15:22:30Z")
It’s several hours that I can’t log in to thunkable, anybody knows? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 17, 2020, 3:51pm UTC](https://community.thunkable.com/t/thunkable-down/563589/2 "2020-04-17T15:51:25Z")
Hey @maxb - just saw this message now. I’m not experiencing any significant down-time like this. Can you try logging in via an incognito window if the hard refresh doesn’t work for you? ---
**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\ **Post date:** [April 17, 2020, 4:58pm UTC](https://community.thunkable.com/t/thunkable-down/563589/3 "2020-04-17T16:58:37Z")
Hey @domhnallohanlon, if I go to [https://x.thunkable.com/login](https://x.thunkable.com/login) with the normal window where I’m already signed in I see nothing, instead it loads the page if I open the page in incognito mode. I hope it’s nothing serious… ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 17, 2020, 5:08pm UTC](https://community.thunkable.com/t/thunkable-down/563589/4 "2020-04-17T17:08:05Z")
> [@maxb](#): > > instead it loads the page if I open the page in incognito mode. So you _are_ able to log in with an incognito window? Or no? ---
**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\ **Post date:** [April 17, 2020, 5:14pm UTC](https://community.thunkable.com/t/thunkable-down/563589/5 "2020-04-17T17:14:10Z")
Yes I can. Phew I was very worried. But still I can’t from normal window, you know what it could be? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [April 17, 2020, 6:54pm UTC](https://community.thunkable.com/t/thunkable-down/563589/6 "2020-04-17T18:54:58Z")
I’m not sure @maxb - I’ve been using the platform all day and only had a few seconds of down time around 16:30 when an update was released ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [April 17, 2020, 7:26pm UTC](https://community.thunkable.com/t/thunkable-down/563589/7 "2020-04-17T19:26:31Z")
Are you using or forced to use a VPN? I wonder if this could interfere with connections for any? ---
**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\ **Post date:** [April 17, 2020, 8:25pm UTC](https://community.thunkable.com/t/thunkable-down/563589/8 "2020-04-17T20:25:05Z")
it was working fine until today, the platform IS working, it just doesn’t work anymore from my logged in firefox but it does work from the incognito tab ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:38am UTC](https://community.thunkable.com/t/thunkable-down/563589/11 "2024-11-08T11:38:57Z")