# Thunkable companion error App Store rejection **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [October 29, 2019, 9:55pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643 "2019-10-29T21:55:03Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![jxbclothes69gc7](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jxbclothes69gc7/32/47053_2.png) [@jxbclothes69gc7](https://community.thunkable.com/u/jxbclothes69gc7)\ **Post date:** [October 29, 2019, 9:55pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/1 "2019-10-29T21:55:03Z")
My app got rejected the third time because 2 of 3rd time it gave a Thunkable companion error idk what to do and rejection for me so so demotivated ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/7/c7285a519d8b4aa1948f66ed16ed3f012a50fded.jpeg) ---
**Author:** ![Dean\_Artis](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@Dean\_Artis](https://community.thunkable.com/u/Dean_Artis)\ **Post date:** [October 30, 2019, 12:03am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/2 "2019-10-30T00:03:50Z")
No one else knows what to do either based on the little information you have provided ---
**Author:** ![jxbclothes69gc7](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jxbclothes69gc7/32/47053_2.png) [@jxbclothes69gc7](https://community.thunkable.com/u/jxbclothes69gc7)\ **Post date:** [October 30, 2019, 5:46am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/3 "2019-10-30T05:46:39Z")
Apple keeps getting Thunkable companion error when they open my app idk what more to tell you ---
**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\ **Post date:** [October 30, 2019, 6:59am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/4 "2019-10-30T06:59:35Z")
Hi, @jxbclothes69gc7! šŸ‘‹ ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/f/dfd965eef872481f85e1f399a08b5d4261696ffa.png) This must be that **iOS13** errorā€¦ Follow this topic for updates - > [@\[Solved\] iOS 13 Golden Master CRASH](http://community.thunkable.com/t/ios-13-golden-master-crash/233151): > > Now that golden master version is released, the Thunkable Live app isnā€™t work, when i open it, it closes in the same time. May you try to solve this problem? Thanks in advance. wink Thanks! šŸ˜Š ---
**Author:** ![farhanlatif027i3df](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/farhanlatif027i3df/32/65615_2.png) [@farhanlatif027i3df](https://community.thunkable.com/u/farhanlatif027i3df)\ **Post date:** [November 2, 2019, 9:04am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/5 "2019-11-02T09:04:30Z")
I keep running into errors when I submit my app and get rejections I wanted to know if there is someone else who recently submitted their app to AppStore so i could know if itā€™s my app thatā€™s causing an issue or everyoneā€™s app thanks šŸ™‚ ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [November 2, 2019, 10:00am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/6 "2019-11-02T10:00:13Z")
I submitted an app around a month to two months ago. Quite a large app using Firebase and Airtable. No issues at all. I just had some trouble getting screenshots but that was easily solved. What does your app do? Apple is quite particular about having working apps on their app store. So design wise, with thunkable X you will have a nice design, but the internals of the app could be letting you down. Are there a lot of complex procedures running at once, potentially causing a crash or the app to work incorrectly? ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [November 2, 2019, 9:33pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/7 "2019-11-02T21:33:56Z")
Are you using the **webviewer** component by any chance? If so, that could be the reason. ---
**Author:** ![Leito](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@Leito](https://community.thunkable.com/u/Leito)\ **Post date:** [November 3, 2019, 12:00am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/8 "2019-11-03T00:00:11Z")
Yes what was your problem? ---
**Author:** ![farhanlatif027i3df](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/farhanlatif027i3df/32/65615_2.png) [@farhanlatif027i3df](https://community.thunkable.com/u/farhanlatif027i3df)\ **Post date:** [November 3, 2019, 6:44am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/9 "2019-11-03T06:44:06Z")
Iā€™m using web viewer yes but when I submitted very first time they told me I donā€™t have an Eula agreement and block / flag feature and it got rejected so i made changes put these things submitted new version and after that version they say everytime they open my app they get Thunkable companion error ---
**Author:** ![jxbclothes69gc7](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jxbclothes69gc7/32/47053_2.png) [@jxbclothes69gc7](https://community.thunkable.com/u/jxbclothes69gc7)\ **Post date:** [October 30, 2019, 5:35pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/10 "2019-10-30T17:35:44Z")
My app is getting Thunkable companion error !!! ---
**Author:** ![Chris](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/chris/32/78883_2.png) [@Chris](https://community.thunkable.com/u/Chris)\ **Post date:** [November 4, 2019, 4:37pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/11 "2019-11-04T16:37:34Z")
Hi @jxbclothes69gc7 Can you share some more details on your apps content/blocks or share a copy of your project? On which iPhone and iOS version did you try it yourself? If you want you can also generate a download link and share it with me via PM and I will check if there is any issue running the app on my iOS devices running iOS 13.2 and 13.1 Best, Chris ---
**Author:** ![Leito](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@Leito](https://community.thunkable.com/u/Leito)\ **Post date:** [November 5, 2019, 3:40am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/12 "2019-11-05T03:40:50Z")
@Deluxe It is that true? Web Viewer canā€™t be used in IOS? ---
**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\ **Post date:** [November 5, 2019, 3:41am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/13 "2019-11-05T03:41:46Z")
Yes. But itā€™s only if you use **just a webviewer.** ---
**Author:** ![Leito](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@Leito](https://community.thunkable.com/u/Leito)\ **Post date:** [November 5, 2019, 3:42am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/14 "2019-11-05T03:42:41Z")
I published my App in IOS in October 10, 2019, And I published the last actualization a week ago (like October 28 I think ---
**Author:** ![Leito](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@Leito](https://community.thunkable.com/u/Leito)\ **Post date:** [November 5, 2019, 3:45am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/15 "2019-11-05T03:45:58Z")
Omg I m making an App with a lot of Web Viewersā€¦ The structure of the app are basically web viewersā€¦ Could I use it just if it be just a component? ---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [November 5, 2019, 8:37am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/16 "2019-11-05T08:37:38Z")
The thing is that Apple ā€œhatesā€ webviews as those imply that the app you are building is basically an icon for a webpage, even if it is not. In my case, removing the webview elements and resubmitting helped but that does not mean that Apple rejects ALL apps that have webviews. Just sharing my experience. Btw, since your app is basically webviews, are you really sure you should be building an app? Konstantinos ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 5, 2019, 9:21am UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/17 "2019-11-05T09:21:25Z")
Hi @Leito, make sure you familiarise yourself with Appleā€™s guidelines if youā€™re hoping to publish in their App Store > [@App Ios - Guideline 4.2 - Design - Minimum Functionality](http://community.thunkable.com/t/app-ios-guideline-4-2-design-minimum-functionality/157123): > > GoodMorning, i upload some week ago an app on the applestore (name ā€œMoumoā€). It is an app where customer can see MenĆ¹, translate in every language, and order with simplicity to the waiter or pre-order from home. All is went good and the App is on the store. The problem is that now, i send again another app, similar, for another resturant, with another nameā€¦but they give me this error: Guideline 4.2 - Design - Minimum Functionality We found that the usefulness of your app is limited by the mā€¦ ---
**Author:** ![Leito](https://avatars.discourse-cdn.com/v4/letter/l/bc8723/32.png) [@Leito](https://community.thunkable.com/u/Leito)\ **Post date:** [November 5, 2019, 1:38pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/18 "2019-11-05T13:38:04Z")
Thanks Dom! ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:08pm UTC](https://community.thunkable.com/t/thunkable-companion-error-app-store-rejection/294643/19 "2024-11-08T12:08:24Z")