# Thunkable Account wont log in + Errors **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** login, thunkablelive, thunkable-bugs, error\ **Created:** [September 8, 2021, 6:09pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277 "2021-09-08T18:09:15Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ashesdroid](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ashesdroid/32/127531_2.png) [@ashesdroid](https://community.thunkable.com/u/ashesdroid)\ **Post date:** [September 8, 2021, 6:09pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/1 "2021-09-08T18:09:15Z")
So this is a strange one: I was changing some blocks around and trying different methods to solve my latest problem when suddenly the live preview wouldn’t work. I’ve seen it happen before so I tried to simplify the blocks. Went back to the blocks and then the website stopped responding and I got a message saying “we’ll refresh in 15 seconds” and nothing happened and I clicked the back button. Then it went back to my project. So I changed the blocks back and tried live test with my phone. When I did that the Live Test got to the first screen, but when I tap on a different screen in the navigator, it crashed and gave me an error message with a ton of text - but only for my project. If I use Thunkable Live Test with another project, it works just fine. So I went back to the website to change the blocks back to what I know was at least stable and now when I click Log In on the website I just get a white, blank screen that doesn’t even do anything. I can’t even view my projects list. I restarted my computer, shut down the browser, tried manually typing in my URL and nothing has worked so far. Am I royally screwed? I’m free user too, which means I don’t even get tech support… What do I do? I’ve been working on this project for 2 months now… **Edit** When I click on other shared project links in the community I can’t even view those either now. ---
**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\ **Post date:** [September 8, 2021, 6:16pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/2 "2021-09-08T18:16:48Z")
First advice is to hard refresh your browser then try again. ---
**Author:** ![ashesdroid](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ashesdroid/32/127531_2.png) [@ashesdroid](https://community.thunkable.com/u/ashesdroid)\ **Post date:** [September 9, 2021, 3:33pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/4 "2021-09-09T15:33:56Z")
Here’s what happened: I was messing with the blocks and created an error in my app. After waiting a few hours (had to go to work) I came back and the web page still hadn’t started working. I did the Hard Refresh (Google Chrome: Alt+refresh) and that helped but it didn’t fix the problem. The first time it didn’t work. The next few times I tried it, it would only refresh the page and result in a partially loaded but not complete Project list page. The 4th time resulted in a “Server Host not responding at [thunkable.com](http://thunkable.com).” I waited a few hours and tried again and now it is working. Not sure what was going on - but apparently it had something to do with my project blocks and the server at thunkable. It seems to be working now. ---
**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [September 9, 2021, 11:46pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/5 "2021-09-09T23:46:37Z")
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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [September 9, 2021, 11:46pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/6 "2021-09-09T23:46:42Z")
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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:16pm UTC](https://community.thunkable.com/t/thunkable-account-wont-log-in-errors/1495277/7 "2024-11-08T13:16:53Z")