# "There was a problem parsing the package" error please help me **URL:** https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035 **Category:** Questions about Thunkable X **Created:** [May 8, 2019, 7:56pm UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035 "2019-05-08T19:56:44Z") **Posts on this page:** 6 **Page:** 1
### Author: ![Miller\_Spilski](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@Miller\_Spilski](https://community.thunkable.com/u/Miller_Spilski) #### Post date: [May 8, 2019, 7:56pm UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/1 "2019-05-08T19:56:45Z")
Hey, I have been having an issue on thunkable x for like 5 months now and it hasn’t gotten fixed. I have tried fixing it in every possible way I know. Can you please help me? The issue is every time I download my app for android it comes out as 18.2 MB as its size so I know files are in it but then I try to run it on my phone and it gives me the “There was a problem parsing the package” error. Keep in mind I have been getting this issue for 5+ months I try to do it again at the start, middle and end of every month. ---
### Author: ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark) #### Post date: [May 9, 2019, 12:12am UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/2 "2019-05-09T00:12:06Z")
Miller, are you getting the error during installation or after installation when you try to run it? -Mark ---
### Author: ![Miller\_Spilski](https://avatars.discourse-cdn.com/v4/letter/m/f0a364/32.png) [@Miller\_Spilski](https://community.thunkable.com/u/Miller_Spilski) #### Post date: [May 10, 2019, 6:21am UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/3 "2019-05-10T06:21:32Z")
Durring installation. ---
### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon) #### Post date: [May 10, 2019, 9:02am UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/4 "2019-05-10T09:02:51Z")
Thanks @Miller_Spilski, can you PM myself or Mark a copy of your app so we can take a closer look at it for you? Have you tried making a copy of your app and installing the copy on your phone? ---
### Author: ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark) #### Post date: [May 10, 2019, 7:01pm UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/5 "2019-05-10T19:01:27Z")
As a workaround, you should be able to delete the old app on the phone and then install the new APK. If you really need to have both the new and the old app, then you’ll need to change the ‘App (Bundle) ID’ for the new app in the ‘App Settings’ panel. ![33%20AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/1/8134161979b1676bcc4b6816fbd0f8b62cc7611b.png) Click on your app name in the top left of the screen to open the App Settings. Hope this helps. -Mark ---
### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis) #### Post date: [November 8, 2024, 12:13pm UTC](https://community.thunkable.com/t/there-was-a-problem-parsing-the-package-error-please-help-me/76035/6 "2024-11-08T12:13:48Z")