# Testing White screen problem **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [May 31, 2020, 7:36pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814 "2020-05-31T19:36:44Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![taravat.mahavar83qr7](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@taravat.mahavar83qr7](https://community.thunkable.com/u/taravat.mahavar83qr7)\ **Post date:** [May 31, 2020, 7:36pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/1 "2020-05-31T19:36:44Z")
Hi I have question can someone please answer it ASAP When I download my app on my phone (iOS 13.3.1)it only shows a white page and in the live test it only shows the first screen awkwardly and bottons doesn’t work ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/4/44c6f81ddc24a61041e12007df5bedeee79a1e0d.png) ---
**Author:** ![athornock](https://avatars.discourse-cdn.com/v4/letter/a/b4bc9f/32.png) [@athornock](https://community.thunkable.com/u/athornock)\ **Post date:** [May 31, 2020, 9:34pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/2 "2020-05-31T21:34:39Z")
Do you have any blocks? If you do, I’d recommend taking a label and have it display at various places in your code to try and see where it’s crashing. You may have to take out chunks of blocks to see what works and what’s crashing. ---
**Author:** ![taravat.mahavar83qr7](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@taravat.mahavar83qr7](https://community.thunkable.com/u/taravat.mahavar83qr7)\ **Post date:** [June 1, 2020, 5:50pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/3 "2020-06-01T17:50:48Z")
Thank you I tried that but it still doesn’t work. When I’m making the app everything is ok but when I want to test it on my phone or live it just shows a white screen ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [June 2, 2020, 9:07am UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/4 "2020-06-02T09:07:32Z")
A white screen means that when the screen starts, blocks are executed that lead to this result, or you have an outdated version of Live. Update Live, disable all blocks, and check how the app works. ---
**Author:** ![taravat.mahavar83qr7](https://avatars.discourse-cdn.com/v4/letter/t/ad7895/32.png) [@taravat.mahavar83qr7](https://community.thunkable.com/u/taravat.mahavar83qr7)\ **Post date:** [June 2, 2020, 7:36pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/5 "2020-06-02T19:36:04Z")
Thank you 😊 ---
**Author:** ![leonardofalquez110k9](https://avatars.discourse-cdn.com/v4/letter/l/71e660/32.png) [@leonardofalquez110k9](https://community.thunkable.com/u/leonardofalquez110k9)\ **Post date:** [June 10, 2021, 11:00pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/6 "2021-06-10T23:00:45Z")
I need some help it stays white when i open the designer!! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [June 10, 2021, 11:48pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/7 "2021-06-10T23:48:28Z")
Try a hard refresh of your browser tab. If that doesn’t fix it, clear the browser cache. ---
**Author:** ![leonardofalquez110k9](https://avatars.discourse-cdn.com/v4/letter/l/71e660/32.png) [@leonardofalquez110k9](https://community.thunkable.com/u/leonardofalquez110k9)\ **Post date:** [June 11, 2021, 3:43pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/8 "2021-06-11T15:43:32Z")
what is the browser cache and how do i clear it ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [June 11, 2021, 3:45pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/9 "2021-06-11T15:45:21Z")
Google _clear browser cache_ and you’ll find information and instructions. ---
**Author:** ![leonardofalquez110k9](https://avatars.discourse-cdn.com/v4/letter/l/71e660/32.png) [@leonardofalquez110k9](https://community.thunkable.com/u/leonardofalquez110k9)\ **Post date:** [June 11, 2021, 4:11pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/10 "2021-06-11T16:11:49Z")
I work for a silicon valley project I cant work with this glitch!! I am so done!?! ☹ ---
**Author:** ![leonardofalquez110k9](https://avatars.discourse-cdn.com/v4/letter/l/71e660/32.png) [@leonardofalquez110k9](https://community.thunkable.com/u/leonardofalquez110k9)\ **Post date:** [June 11, 2021, 4:12pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/11 "2021-06-11T16:12:24Z")
Also it didn’t work ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [June 11, 2021, 5:58pm UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/12 "2021-06-11T17:58:07Z")
There are many topics today about Thunkable not loading. I had it happen myself. I’m also getting web server errors when previewing projects in a browser. The Thunkable Status page doesn’t show any outages: [https://status.thunkable.com/](https://status.thunkable.com/) But I think there are things that still need to be fixed. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:28am UTC](https://community.thunkable.com/t/testing-white-screen-problem/590814/13 "2024-11-08T11:28:47Z")