# Stuck White Screen on Android Only **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** webviewer\ **Created:** [July 10, 2019, 11:45am UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488 "2019-07-10T11:45:14Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![rcsmith](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rcsmith/32/29395_2.png) [@rcsmith](https://community.thunkable.com/u/rcsmith)\ **Post date:** [July 10, 2019, 11:45am UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/1 "2019-07-10T11:45:14Z")
Hi all, We’ve had our Thunkable based app “Felix by FE” working since the start of the year. It’s a simple web viewer pointing at our website [https://felix.fe.training](https://felix.fe.training). Recently on Android it has stopped working. The Thunkable logo disappears, but the screen remains white rather than loading our website. The iOS version appears fine, and it’s the same behaviour using the Live Test feature on Android. I also tried downloading the app and installing the new version on Android. Does anyone have any idea why this is happening? I’ve scoured the forum for advice but most of the white screen issues are a temporary flash of white, whereas ours refuses to load the website. Thanks, Rob ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 10, 2019, 12:02pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/2 "2019-07-10T12:02:36Z")
Hey @rcsmith 👋 Sorry to hear you are having issues with your app. > [@rcsmith](#): > > Recently on Android it has stopped working When you say “recently” did something change? Was the app updated on the Play store, or did you push an update to your website? I think there are some known issues with CORS, but without seeing your app it’s impossible to say for sure. ---
**Author:** ![rcsmith](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rcsmith/32/29395_2.png) [@rcsmith](https://community.thunkable.com/u/rcsmith)\ **Post date:** [July 10, 2019, 12:18pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/3 "2019-07-10T12:18:06Z")
Hi @domhnallohanlon, thanks for your response. Nothing has changed on our part, we’ve not issued any app updates or changes. The only elements we can identify that have changed are the major Android updates that have been rolled out since. I’m wondering if that has interfered, but then surely there would be other users experiencing this issue. I’m not familiar with CORS I’m afraid, but willing to try things to fix the Android issue. Kind regards, Rob ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 10, 2019, 12:22pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/4 "2019-07-10T12:22:40Z")
No problem at all Rob. So the first step in troubleshooting is to reproduce the error on our end - can you post your Play Store and App store links here so we can take a closer look? Thanks. ---
**Author:** ![rcsmith](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rcsmith/32/29395_2.png) [@rcsmith](https://community.thunkable.com/u/rcsmith)\ **Post date:** [July 10, 2019, 1:33pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/5 "2019-07-10T13:33:42Z")
Sure thing, please see below: > > > A searchable resource library for new and experienced finance professionals. Instantly find expert walkthroughs and answers on over 700 common and complex finance topics from balance sheet fundamentals and financial modeling, to pension accounting and markets. It is the ultimate quick reference tool, which adapts and grows to meet more complex learning requirements as professionals advance through their careers... > **[‎Felix by FE](https://apps.apple.com/gb/app/felix-by-fe/id1450525964)** > > ‎A searchable resource library for new and experienced finance professionals. Instantly find expert walkthroughs and answers on over 700 common and complex finance topics from balance sheet fundamentals and financial modeling, to pension accounting... ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 10, 2019, 2:58pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/6 "2019-07-10T14:58:18Z")
Got it, thanks. Ok from the splash screen (and your own release notes!) I can see that your app was created before this [update](https://docs.thunkable.com/release-notes#feb-11-2019) Can you PM me a link to your project and I’ll take a closer look at it for you? Thanks. ---
**Author:** ![rcsmith](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/rcsmith/32/29395_2.png) [@rcsmith](https://community.thunkable.com/u/rcsmith)\ **Post date:** [July 12, 2019, 8:31am UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/7 "2019-07-12T08:31:19Z")
Hi @domhnallohanlon, just wanted to make sure you received my PM? Thanks, Rob ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 12:12pm UTC](https://community.thunkable.com/t/stuck-white-screen-on-android-only/138488/8 "2024-11-08T12:12:17Z")