# Strange Error Thunkable X

**URL:** <https://community.thunkable.com/t/strange-error-thunkable-x/230101>\
**Category:** Questions about Thunkable X\
**Created:** [September 17, 2019, 4:58am UTC](https://community.thunkable.com/t/strange-error-thunkable-x/230101 "2019-09-17T04:58:41Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![f164a6f20dfb4a](https://avatars.discourse-cdn.com/v4/letter/f/d78d45/32.png) [@f164a6f20dfb4a](https://community.thunkable.com/u/f164a6f20dfb4a)\
**Post date:** [September 17, 2019, 4:58am UTC](https://community.thunkable.com/t/strange-error-thunkable-x/230101/1 "2019-09-17T04:58:41Z")

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Getting this error. Have restarted phone, reinstalled app, restarted app, checked security settings. Only one student in class of 23.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/1/f1c6356771c1b04ea262403190b72708f2c1000a.jpeg)

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**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\
**Post date:** [September 17, 2019, 8:30am UTC](https://community.thunkable.com/t/strange-error-thunkable-x/230101/2 "2019-09-17T08:30:38Z")

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I have seen such a error, but can not tell how to fix it without the test this app.

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [September 17, 2019, 11:00am UTC](https://community.thunkable.com/t/strange-error-thunkable-x/230101/3 "2019-09-17T11:00:42Z")

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Hi there,

I posted this reply to your other post on this topic, but I’ll post it here as well for posterity:

> [@Strange error message on Iphone](http://community.thunkable.com/t/strange-error-message-on-iphone/229972/4):
>
> Hi there, I moved your post to the Thunkable Cross discussion forum. Please ask the affected student to visit [https://myaccount.google.com/personal-info](https://myaccount.google.com/personal-info) and edit their Name to add a last name. Let me know if this solves the issue! Thanks, Jane

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 12:09pm UTC](https://community.thunkable.com/t/strange-error-thunkable-x/230101/4 "2024-11-08T12:09:00Z")

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