# Sprites not able to upload - Canvas screen blanks out **URL:** \ **Category:** Issues / Bugs\ **Created:** [November 16, 2022, 7:17am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527 "2022-11-16T07:17:15Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![2oe511n4a](https://avatars.discourse-cdn.com/v4/letter/2/b3f665/32.png) [@2oe511n4a](https://community.thunkable.com/u/2oe511n4a)\ **Post date:** [November 16, 2022, 7:17am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/1 "2022-11-16T07:17:15Z")
Good Morning, I am having an issue with my APP. Every time I try to upload a .png or .jpg file as a SPRITE into the CANVAS — When I go to test the screen it goes completely white. If I test it with the stock thunkable sprites, there is no issues. I have even tried not uploading sprites but using the URL for custom images as sprites but the same issue happens – it goes all white on the screen during testing. Please Help!? Here is the link to the APP [https://x.thunkable.com/copy/151825debd5b0cce23b88d57d7d98465](https://x.thunkable.com/copy/151825debd5b0cce23b88d57d7d98465) ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 16, 2022, 7:36am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/2 "2022-11-16T07:36:52Z")
It’s helpful that you included a link to your project but when your project has multiple screens, we need to know which screen is having the issue. ---
**Author:** ![2oe511n4a](https://avatars.discourse-cdn.com/v4/letter/2/b3f665/32.png) [@2oe511n4a](https://community.thunkable.com/u/2oe511n4a)\ **Post date:** [November 16, 2022, 8:21am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/3 "2022-11-16T08:21:32Z")
> [@tatiang](#): > > now which screen is having the issue. Ah sorry - it is the screen with the CANVAS – it’s named “GAMESCREENTHREE” ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 16, 2022, 8:46am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/4 "2022-11-16T08:46:23Z")
Thank you. What is the name of the sprite and the exact name of the asset you’re trying to view? Because when I picked an asset at random, it displayed correctly: ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/1/91598eecb1b68fc0a62c5bbca40f05890ff369e3.png) ---
**Author:** ![2oe511n4a](https://avatars.discourse-cdn.com/v4/letter/2/b3f665/32.png) [@2oe511n4a](https://community.thunkable.com/u/2oe511n4a)\ **Post date:** [November 16, 2022, 9:10am UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/5 "2022-11-16T09:10:48Z")
Yes that is the correct sprite we are trying to display. It comes up in the ‘design mode’ but when we run the program to test it… . The screen stays white and no sprites show. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 16, 2022, 12:43pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/6 "2022-11-16T12:43:42Z")
When I test the project in Thunkable Live on an iPhone 11, the water bottle image appears along with the other sprites after about 2 seconds. Can you give more details about how you’re testing this? ---
**Author:** ![2oe511n4a](https://avatars.discourse-cdn.com/v4/letter/2/b3f665/32.png) [@2oe511n4a](https://community.thunkable.com/u/2oe511n4a)\ **Post date:** [November 16, 2022, 1:28pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/7 "2022-11-16T13:28:26Z")
The testing is happening on a windows PC, using chrome. We had the same issue running it on a MACbook pro using Chrome and Safari. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 16, 2022, 3:54pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/8 "2022-11-16T15:54:46Z")
When I opened your link, none of the sprites had custom images assigned. Can you post a link to the project with custom images assigned to at least one sprite and also post screenshots of what you’re seeing while editing and what you’re seeing when you preview in a browser? It’s working for me on a Mac Mini M1 in Chrome. ---
**Author:** ![2oe511n4a](https://avatars.discourse-cdn.com/v4/letter/2/b3f665/32.png) [@2oe511n4a](https://community.thunkable.com/u/2oe511n4a)\ **Post date:** [November 16, 2022, 4:50pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/9 "2022-11-16T16:50:00Z")
Tested it on the phone and the sprites are working. The issue seems to be only on live testing within the browser. ---
**Author:** ![brianl](https://avatars.discourse-cdn.com/v4/letter/b/f14d63/32.png) [@brianl](https://community.thunkable.com/u/brianl)\ **Post date:** [November 16, 2022, 6:13pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/10 "2022-11-16T18:13:58Z")
Hi, Do you have a link to your project with the custom images that you would like to use? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:12pm UTC](https://community.thunkable.com/t/sprites-not-able-to-upload-canvas-screen-blanks-out/2133527/11 "2024-11-08T13:12:43Z")