# Sound not working after 3 minute

**URL:** <https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477>\
**Category:** Issues / Bugs\
**Created:** [August 25, 2025, 5:47am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477 "2025-08-25T05:47:32Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\
**Post date:** [August 25, 2025, 5:47am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/1 "2025-08-25T05:47:32Z")

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Hi All,

I’m experiencing an issue with the audio in my app. After browsing for 2 to 3 minutes, the audio stops functioning entirely. I’ve tested this with both cloud-based and local audio sources, and the problem persists across all of them. The only way to restore audio is by restarting the app, which isn’t an ideal solution.  
The app is primarily educational, designed for children to learn basics like the alphabet. I’ve included some screenshots and code blocks from the application to help illustrate the issue.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/6/06cd1f9315a2d657fbe020bc8b9994812d3b4106.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/0/5084cef0fcc906ce9a492e83a300055a01a10d18.png)

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/3/43b5b5b1027085104011ac9a23f9091017403545.png)

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [August 26, 2025, 9:21pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/2 "2025-08-26T21:21:54Z")

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Can you share a link to your project? It would be easier for me to troubleshoot if I can test a few things out.

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**Author:** ![r.pani79tgksku](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@r.pani79tgksku](https://community.thunkable.com/u/r.pani79tgksku)\
**Post date:** [September 5, 2025, 4:58pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/3 "2025-09-05T16:58:55Z")

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I’m facing a very similar issue: in my case any sound stops working after 20/30 plays. It worked just fine until a couple of weeks ago and then all of a sudden any newly downloaded app is bugged (same isue on three different Android phones) while they all work fine in the web preview.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [September 6, 2025, 5:11am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/4 "2025-09-06T05:11:33Z")

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Are you able to share a link to your project?

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**Author:** ![r.pani79tgksku](https://avatars.discourse-cdn.com/v4/letter/r/7993a0/32.png) [@r.pani79tgksku](https://community.thunkable.com/u/r.pani79tgksku)\
**Post date:** [September 6, 2025, 9:23am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/5 "2025-09-06T09:23:26Z")

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Hi, thanks for looking into this.

I created this as a simple test: [Thunkable](https://x.thunkable.com/projectPage/68bc0522747663a8a26149f8)

Sound stops after about 40 seconds of continuous play.

–

Edit: updated link to an example created from scratch (same behavior)

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**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\
**Post date:** [September 13, 2025, 2:08am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/6 "2025-09-13T02:08:59Z")

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@ioannis is this bug from thunkable?

Really appreciate you looking into that last-minute issue, especially with the project so close to being done.

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**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\
**Post date:** [September 27, 2025, 1:02am UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/7 "2025-09-27T01:02:39Z")

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@matt_conroy

How can we formally report this issue to Thunkable? The app functions correctly in test preview, but in live test or after downloading, the audio stops responding after three minutes.

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**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\
**Post date:** [October 1, 2025, 2:58pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/8 "2025-10-01T14:58:00Z")

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@tatiang

Here’s the link to my project. It works fine in the web or test preview, but in the live or downloaded app, the audio stops after about three minutes

> **[Thunkable](https://x.thunkable.com/copy/3a468c38ec5fcdb2ed198e9aebf14971)**

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**Author:** ![romans.barinovs0vp46](https://avatars.discourse-cdn.com/v4/letter/r/838e76/32.png) [@romans.barinovs0vp46](https://community.thunkable.com/u/romans.barinovs0vp46)\
**Post date:** [December 29, 2025, 5:01pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/9 "2025-12-29T17:01:34Z")

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I have same issue with my app. On one screen i have 16 buttons and pressing any of them playing same sound. but after about 20-30 plays there is no sound anymore.

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**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\
**Post date:** [December 30, 2025, 2:09pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/10 "2025-12-30T14:09:18Z")

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Hi @romans.barinovs0vp46

I reported this issue to Thunkable back in August, and they are aware of it. However, it still hasn’t been resolved, which is quite disappointing.

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**Author:** ![system](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/f/0f59f292712368bce16ff80133ae10de8a6f27e8.png) [@system](https://community.thunkable.com/u/system)\
**Post date:** [March 30, 2026, 2:10pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/11 "2026-03-30T14:10:13Z")

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This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [June 2, 2026, 1:36pm UTC](https://community.thunkable.com/t/sound-not-working-after-3-minute/4107477/12 "2026-06-02T13:36:14Z")

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Hi, thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug with the sound playing for a limited number of times.

Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser) of your browser for the changes to take effect in your project. If this issue is present on the [Thunkable Live](https://thunkable.com/mobile) app, you will want to update that through the App Store and/or Google Play Store before any changes will occur. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect.
