# Sound component not working **URL:** \ **Category:** Issues / Bugs\ **Created:** [January 12, 2023, 7:35am UTC](https://community.thunkable.com/t/sound-component-not-working/2218619 "2023-01-12T07:35:53Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\ **Post date:** [January 12, 2023, 7:35am UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/1 "2023-01-12T07:35:53Z")
Is the sound component in the not drag and drop builder changed how the blocks function? The blocks are not reliable and it won’t play all my mp3s and wav files. Documentation seems to only be for drag and drop builder. Any confirmation? ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [January 12, 2023, 2:46pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/2 "2023-01-12T14:46:34Z")
I reported similar problems here: [Volume unable to be changed or controlled at all](https://community.thunkable.com/t/volume-unable-to-be-changed-or-controlled-at-all/2159583) ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [January 12, 2023, 2:52pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/3 "2023-01-12T14:52:45Z")
@exploriverse.com We have a ticket in currently for this issue with the sound component in snap to place builds. ---
**Author:** ![overshield](https://avatars.discourse-cdn.com/v4/letter/o/e19b73/32.png) [@overshield](https://community.thunkable.com/u/overshield)\ **Post date:** [January 12, 2023, 3:00pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/4 "2023-01-12T15:00:10Z")
Ok what worked for me is add an underscore to your file name before uploading it (weird, I know) For example if your mp3 or whatever is called favoritesong.mp3 change it to favorite\_song.mp3 and then upload it. Works every time for me. Good luck let us know ---
**Author:** ![ozel1978](https://avatars.discourse-cdn.com/v4/letter/o/3ec8ea/32.png) [@ozel1978](https://community.thunkable.com/u/ozel1978)\ **Post date:** [January 12, 2023, 3:04pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/5 "2023-01-12T15:04:27Z")
i am using old design. when i try live test, it worked on android but not in ios. ---
**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\ **Post date:** [January 12, 2023, 3:31pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/6 "2023-01-12T15:31:30Z")
@conroy33 can you confirm this is an issue? -I have an audio file playing and on continues loop through a function, this is also possible through the sound component “then do”. -When the user navigates to a new screen where I want a different audio playing. I stop the current sound with the Call Stop. It stops. -Then couple seconds later it plays again. As if it stopped the current audio from playing but did not stop the loop. At the moment I can’t loop any sound. Thank you. @overshield Thank you so much!!! My app has sound thanks your helpful tip! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [January 12, 2023, 3:32pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/7 "2023-01-12T15:32:38Z")
Is there somewhere we can see a list of existing known bugs/tickets? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [January 12, 2023, 4:43pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/8 "2023-01-12T16:43:23Z")
@exploriverse.com Could you share a Project URL with this happening? > [@tatiang](#): > > Is there somewhere we can see a list of existing known bugs/tickets? @tatiang Not yet. I’m in the planning stages now for working on external and internal ticketing system(s). We need something that is more transparent for you all to submit bugs/feature requests, see where things stand, timelines, etc. that is for sure. ---
**Author:** ![exploriverse.com](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/exploriverse.com/32/77609_2.png) [@exploriverse.com](https://community.thunkable.com/u/exploriverse.com)\ **Post date:** [February 7, 2023, 4:04pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/9 "2023-02-07T16:04:43Z")
Any update on this issue with the sound component? Still unable to control looping background music and manage from screen to screen. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [February 7, 2023, 4:10pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/10 "2023-02-07T16:10:54Z")
@exploriverse.com @tatiang These sound issues are all in regression testing at the moment, that will be done this week. If all goes well there, the fix for this should be released in the next week or so. Appreciate your patience with this (and all of the other sound fixes, there have been quite a few)! ---
**Author:** ![jorax.db11k3t](https://avatars.discourse-cdn.com/v4/letter/j/5e9695/32.png) [@jorax.db11k3t](https://community.thunkable.com/u/jorax.db11k3t)\ **Post date:** [February 2, 2024, 4:04pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/11 "2024-02-02T16:04:40Z")
Reading this in 2024 and still no solution to this bug? ---
**Author:** ![sullyps08fhmja1](https://avatars.discourse-cdn.com/v4/letter/s/278dde/32.png) [@sullyps08fhmja1](https://community.thunkable.com/u/sullyps08fhmja1)\ **Post date:** [February 4, 2024, 8:39pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/12 "2024-02-04T20:39:48Z")
I know this is kind of the obvious by have you tried restarting the app that might help or updating the system. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:37pm UTC](https://community.thunkable.com/t/sound-component-not-working/2218619/13 "2024-11-08T13:37:11Z")