# Something went wrong when we tried to build your project
**URL:** https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253
**Category:** Questions about Thunkable X
**Created:** [February 16, 2022, 9:21am UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253 "2022-02-16T09:21:06Z")
**Posts on this page:** 7
**Page:** 2
### Author:  [@muneer](https://community.thunkable.com/u/muneer)
#### Post date: [February 16, 2022, 6:12pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/21 "2022-02-16T18:12:26Z")
> [@mephjl](#):
>
> they should hire you, you’re the only one who tried to help me
🤣 🤣 🤣 🤣
Thank you for your comments.
---
### Author:  [@jared](https://community.thunkable.com/u/jared)
#### Post date: [February 16, 2022, 6:32pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/22 "2022-02-16T18:32:41Z")
> [@mephjl](#):
>
> I’m a Starter, but I signed it tod
So, on the starter plan, you will not be able to customize the splash screen. Only at PRO and above can you begin to modify what’s seen in the splash screen.
> [@mephjl](#):
>
> hours sin
Only 3. 🙂 I’m looking at your project now 🙂
nothing seems off about the project itself. I’m working on a build for both iOS and Android at the moment and will let you know what happens.
Just to be clear, is the app building for you now?
I’ve downloaded to my iOS device and all seems fine. Same for Android.
Not sure why you were experiencing issues earlier, sorry about that, but all seems good for now.
---
### Author:  [@mephjl](https://community.thunkable.com/u/mephjl)
#### Post date: [February 16, 2022, 6:59pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/24 "2022-02-16T18:59:29Z")
> [@jared](#):
>
> Only 3. 🙂 I’m looking at your project now 🙂
I just want to know one thing:
I want to become PRO, did I lose my money? Can I pay the difference?
If YES send me the payment link immediately, for you it’s only 3 hours, for me it’s 10
---
### Author:  [@jared](https://community.thunkable.com/u/jared)
#### Post date: [February 16, 2022, 7:05pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/25 "2022-02-16T19:05:45Z")
> [@mephjl](#):
>
> end me the payment link immediately, for you it’s only 3 hours, for me it’s 10
That’s a great question that I’ve honestly never handled. Let me look into this. I just messaged someone else on the team. Please standby You should pay less than the full amount of PRO. The amount will be prorated based on what you paid for your current plan and the number of days you’re into the month that you paid for.
If you want a direct answer to the question, you can email [billing@thunkable.com](mailto:billing@thunkable.com) and they will be able to give you an accurate answer also. Sorry for the delay for info here.
---
### Author:  [@mephjl](https://community.thunkable.com/u/mephjl)
#### Post date: [February 16, 2022, 7:30pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/26 "2022-02-16T19:30:48Z")
I paid today for starter but i didn’t know about the splash screen issue.
I haven’t read it anywhere, you should be clearer
---
### Author:  [@jared](https://community.thunkable.com/u/jared)
#### Post date: [February 16, 2022, 7:52pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/27 "2022-02-16T19:52:25Z")
I just requested we put that on the pricing page. Thanks for that feedback @mephjl!
Happy thunking! be sure to reach out if you need more support!
---
### Author:  [@system](https://community.thunkable.com/u/system)
#### Post date: [May 17, 2022, 7:53pm UTC](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253/28 "2022-05-17T19:53:17Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
[Previous page](https://community.thunkable.com/t/something-went-wrong-when-we-tried-to-build-your-project/1737253.md?page=1)