# \[Solved\] Your are running an outdated version of the software. Please hard fresh or clear the browser cache
**URL:** https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177
**Category:** Questions about Thunkable X
**Tags:** solved
**Created:** [January 8, 2020, 7:44pm UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177 "2020-01-08T19:44:34Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)
#### Post date: [January 8, 2020, 7:44pm UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177/1 "2020-01-08T19:44:34Z")
Can’t get rid of:
“Your are running an outdated version of the software. Please hard fresh or clear the browser cache.”
Logged out and logged in again, cleared complete history, cache and cookies, not not for hours or days but forever. Went incognito and msg still shows on the top of my screen.
Carlos
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### Author:  [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [January 8, 2020, 8:15pm UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177/2 "2020-01-08T20:15:42Z")
Yep. Others are having the same problem:
> [@\[Solved\] Does this mean an update was released?!?!](http://community.thunkable.com/t/does-this-mean-an-update-was-released/398149):
>
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### Author:  [@Hayder](https://community.thunkable.com/u/Hayder)
#### Post date: [January 11, 2020, 12:12am UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177/3 "2020-01-11T00:12:50Z")
You can ignore it. It will disappear automatically. It happened with me and I ignored it because it did nothing then it disappeared.
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### Author:  [@Carlos\_Bieberach](https://community.thunkable.com/u/Carlos_Bieberach)
#### Post date: [January 11, 2020, 4:28pm UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177/4 "2020-01-11T16:28:04Z")
Hard fresh fixed it. Looks like is a more powerful way to clean up the browser and force the refresh of html
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 11:46am UTC](https://community.thunkable.com/t/solved-your-are-running-an-outdated-version-of-the-software-please-hard-fresh-or-clear-the-browser-cache/398177/5 "2024-11-08T11:46:03Z")