# \[Solved\] While testing on the phone I get error message as something gone wrong **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** beginner\ **Created:** [November 30, 2022, 2:12pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531 "2022-11-30T14:12:19Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [November 30, 2022, 2:12pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/1 "2022-11-30T14:12:19Z")
Hi All, App is working well on the laptop but when I test it on the phone i get error message as something has gone wrong, check your block. Have shared the screenshot. ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/c/6c2e9f9fba15bd3091b56123499627cf19eda07f.png) sharing the blocks ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/5/2501cf07f09faa4ac845c42f19ffd79bc97dd472.png) To be honest I don’t know , could you kindly assist? Regards, Sasi Preetha ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 30, 2022, 2:50pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/2 "2022-11-30T14:50:07Z")
At what point does it crash? Does that happen when the screen first opens or when you click a certain button? Are you using a Navigator? Are you using a Web Viewer? What type of phone are you testing on? What happens if you move the Screen1first screen to be the first screen in the list of screens instead of the last as it is in your screenshot? What happens if you remove all of the zero (0) blocks? ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [November 30, 2022, 3:05pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/3 "2022-11-30T15:05:56Z")
At what point does it crash? Does that happen when the screen first opens or when you click a certain button? **when screen opens** Are you using a Navigator? Are you using a Web Viewer? What type of phone are you testing on? via **Thunkable live app on Andriod phone** What happens if you move the Screen1first screen to be the first screen in the list of screens instead of the last as it is in your screenshot? **That works truly. I did try before posting it here.** What happens if you remove all of the zero (0) blocks? **I left it blank before and tested on phone then I get the same error message later i put zero even then i get the same error message.** Its bit strange ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 30, 2022, 3:49pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/4 "2022-11-30T15:49:55Z")
If the crash occurs only when the screen is not the first screen in the list then the crash is probably happening on the screen _before_ Screen1first. Can you post a link to your project? ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [November 30, 2022, 6:01pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/5 "2022-11-30T18:01:09Z")
[Thunkable](https://x.thunkable.com/copy/6058b09fcabfadc32a24cd199af7ab6c). Here is the link ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 30, 2022, 6:50pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/6 "2022-11-30T18:50:51Z")
Interesting… if I change the Navigate block on the splash screen to go to the Screen1first screen, it crashes. If I delete all of the blocks on the Screen1first screen, it still crashes! I would create a new screen and add the blocks you need that are on the Screen1first screen. My best guess is that the existing screen is corrupt somehow! ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [November 30, 2022, 7:05pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/7 "2022-11-30T19:05:36Z")
It’s probably worth contacting Support about this since – as you said – it works in a browser but not on a mobile device (it crashes on my iPhone 11). ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 1, 2022, 12:12am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/8 "2022-12-01T00:12:11Z")
Thank you for your time to find the cause of the problem and share your input. Much appreciated!. Support team does not answer relevant to the question will ask but will ask them as per your suggestion. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 1, 2022, 12:13am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/9 "2022-12-01T00:13:27Z")
Sure will create new screen and replica the existing blocks…let’s see. Will keep you posted. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 1, 2022, 5:10am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/10 "2022-12-01T05:10:48Z")
I tried creating different screen and had put a label - Hi. I did work. After applying the blocks I got the same error message while testing it on phone. Does it mean some thing wrong in the block? butits works on laptop. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 1, 2022, 2:19pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/11 "2022-12-01T14:19:04Z")
After spending so many hours. Then I decalred the variables with new names and new design elements on new screen then it did work. Finally resolved. Thank you so much for your input. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [December 1, 2022, 4:37pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/12 "2022-12-01T16:37:59Z")
There’s something about one of the rows (perhaps an image filename?) on Screen1first that causes the crash. I’m not exactly sure which row but as I delete them (and other things from your project), I can cause the crash to go away. For example, here’s a modified version that does not crash: [https://x.thunkable.com/copy/f392fc83cf2c4fbe547202a6b77025bc](https://x.thunkable.com/copy/f392fc83cf2c4fbe547202a6b77025bc) ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [December 1, 2022, 4:50pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/13 "2022-12-01T16:50:25Z")
@tatiang @sasi.preethag3yh We have seen where an app will crash upon navigating to another screen if an image file name contains text other than the name of a file you have uploaded into your project. Definitely check that and see if that corrects the issue. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [December 1, 2022, 5:26pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/14 "2022-12-01T17:26:02Z")
That’s helpful to know. The weird thing with that particular project is that as I delete empty rows, the crash goes away. I’m tempted to say it’s a browser cache issue and that the actual cause is image-related as you mentioned. But in testing it twice now, it’s the removal of the rows (after also removing images and invisible components from the project) that fixes the crash. ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [December 1, 2022, 5:47pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/15 "2022-12-01T17:47:00Z")
@conroy33 Here’s an example of a stripped down version of the project that still crashes but as you delete components, it no longer crashes: [https://x.thunkable.com/copy/672e63d328e399335d8a073bdf939b3b](https://x.thunkable.com/copy/672e63d328e399335d8a073bdf939b3b) ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [December 1, 2022, 7:24pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/16 "2022-12-01T19:24:30Z")
@tatiang @sasi.preethag3yh I’ve isolated the issue here. In the Text\_Input1appliance text input component, the hint and text are set to `undefined`. This is a known issue for StP projects. So deleting that component would stop it from crashing. Click in those inputs again so that they change to `Empty String` and the app will not crash anymore. ![Screenshot 2022-12-01 at 2.23.51 PM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/b/6b2287f673b8c21b9f7a6185678f103608aead83.png) ---
**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\ **Post date:** [December 1, 2022, 7:59pm UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/17 "2022-12-01T19:59:28Z")
Nice teamwork! Thanks for getting to the bottom of that. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 2, 2022, 4:50am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/18 "2022-12-02T04:50:09Z")
You are 100% correct. After it changed to Empty String, app did work on Phone. Yahoo!. I truly appreciate your time to deep dive into this problem and found the cause of the problem. Much Appreciated! Thanks again. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 2, 2022, 4:51am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/19 "2022-12-02T04:51:05Z")
I second it. ---
**Author:** ![sasi.preethag3yh](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@sasi.preethag3yh](https://community.thunkable.com/u/sasi.preethag3yh)\ **Post date:** [December 2, 2022, 4:53am UTC](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531/20 "2022-12-02T04:53:15Z")
Yes, the row which you deleted is that the textinput which had undefined. Thank you so much for your time:) [Next page](https://community.thunkable.com/t/solved-while-testing-on-the-phone-i-get-error-message-as-something-gone-wrong/2157531.md?page=2)