# \[Solved\] Whatsapp link error
**URL:** https://community.thunkable.com/t/solved-whatsapp-link-error/1960607
**Category:** Questions about Thunkable X
**Tags:** solved
**Created:** [July 12, 2022, 12:32am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607 "2022-07-12T00:32:35Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 12:32am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/1 "2022-07-12T00:32:35Z")
Hello all
I hope you are good.
Over the weekend I had a problem with the link to open a conversation to the whatsapp application from my applications. This link and the applications worked perfectly because I even have it published in the App store and play store.
The error marks that the link is incorrect or invalid and previously worked fine. In the same application I have buttons with the same function with the same link and some will open and others will not. I already verified and it is the same link because everything worked fine before.
Are you so kind to help me how can I correct it, please? or it´s a WhatsApp error.
The URL it´s the same, but I don’t know why one will open and the other won’t.
---
### Author:  [@zander](https://community.thunkable.com/u/zander)
#### Post date: [July 12, 2022, 2:13am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/2 "2022-07-12T02:13:00Z")
Can you try pasting the andriod link into a browser? If it works it might be a thunkable thing. If it doesnt then its forsure a whats app thing.
---
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 3:29am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/3 "2022-07-12T03:29:56Z")
Hello Zander
I try to pasting the andriod link into a browser and you are right, whatsapp has an error.
in the past you had already had this issue with whatsapp?
---
### Author:  [@zander](https://community.thunkable.com/u/zander)
#### Post date: [July 12, 2022, 3:31am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/4 "2022-07-12T03:31:08Z")
No I havent, thats just one of the steps I would have taken if it was my issue 😀
---
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 3:47am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/5 "2022-07-12T03:47:13Z")
Okay! Thank you Zander for your time and support!
Nice day! 😀
---
### Author:  [@ioannisroungeris](https://community.thunkable.com/u/ioannisroungeris)
#### Post date: [July 12, 2022, 10:48am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/6 "2022-07-12T10:48:14Z")
As I understand you have 2 different versions for each type of the device.
In the first blocks is for android and the second is for apple.
I had created a similar functionality and the link I had put was “[https://wa.me/](https://wa.me/)”
Maybe that works for you too
---
### Author:  [@muneer](https://community.thunkable.com/u/muneer)
#### Post date: [July 12, 2022, 10:54am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/7 "2022-07-12T10:54:19Z")
The screen shows `send--sanitize--` which means the link used is hidden and the error could be due to the link using an invalid invitation to a group instead of a phone number or the phone number or the full URL is not formatted properly.
This is not a **WhatsApp** error for sure.
* * *
@ingraulbarbosa70a
I have run some tests from my side and found out that is the phone number starts with **00** or **+** it sometimes work and sometimes fail.
Make sure the number follows international format of (country code + area code + phone number) without leading **zeros or +**.
---
### Author:  [@muneer](https://community.thunkable.com/u/muneer)
#### Post date: [July 12, 2022, 10:57am UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/8 "2022-07-12T10:57:16Z")
You can use the following equally:
- [https://was.me/](https://was.me/)
- [https://API.whatsapp.com/](https://API.whatsapp.com/)
- whatsapp://send
If you want to automatically invoke WhatsApp then use **whatsapp://app**.
---
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 1:25pm UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/9 "2022-07-12T13:25:07Z")
Hello John
I hope you are good!
Thank you for your information, yes it worked for me.
Nice day!
---
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 1:31pm UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/10 "2022-07-12T13:31:39Z")
Hello Muneer
I hope you are greate!
Thank you for your information. Before posting I was using this link also to open a chat with a specific phone number:
h ttps://api.whatsapp.com/send?phone=+524421812321
(without the space after the letter H in https)
The strange thing is that on my cell phone it works and on my wife’s it marks the error that I had already mentioned. I will use the information you kindly provided me.
Thanks a lot!
Nice day
---
### Author:  [@muneer](https://community.thunkable.com/u/muneer)
#### Post date: [July 12, 2022, 1:37pm UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/11 "2022-07-12T13:37:02Z")
> [@ingraulbarbosa70a](#):
>
> h ttps://api.whatsapp.com/send?phone=+524421812321
> (without the space after the letter H in https)
if you remove the **+** it should work on both phones.
---
### Author:  [@ingraulbarbosa70a](https://community.thunkable.com/u/ingraulbarbosa70a)
#### Post date: [July 12, 2022, 1:41pm UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/12 "2022-07-12T13:41:03Z")
Good, thank you Muneer! 😁
---
### Author:  [@system](https://community.thunkable.com/u/system)
#### Post date: [October 10, 2022, 1:42pm UTC](https://community.thunkable.com/t/solved-whatsapp-link-error/1960607/13 "2022-10-10T13:42:02Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.