# \[Solved\] Webviewer scrolling on Android

**URL:** <https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156>\
**Category:** Questions about Thunkable X\
**Tags:** webviewer, solved\
**Created:** [May 8, 2021, 7:28am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156 "2021-05-08T07:28:05Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 8, 2021, 7:28am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/1 "2021-05-08T07:28:06Z")

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Hi everyone!

My web viewer is not working at all. It does work in a web preview, but it doesn’t scroll or tap in the live test or the published app.  
Anyone else having issues like that? Am I missing something?

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**Author:** ![anush\_bh20910](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/anush_bh20910/32/103923_2.png) [@anush\_bh20910](https://community.thunkable.com/u/anush_bh20910)\
**Post date:** [May 8, 2021, 8:31am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/2 "2021-05-08T08:31:33Z")

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Can You please share your Project link?  
Also, Welcome to the community, Keep thunking!

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**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 8, 2021, 7:03pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/3 "2021-05-08T19:03:29Z")

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Here is the link: [Thunkable](https://x.thunkable.com/projectPage/609603e410b7b800120dfbc5)

It is very simple but for some reason is not working the way I want. Thank you!

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**Author:** ![catsarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/catsarisky/32/100661_2.png) [@catsarisky](https://community.thunkable.com/u/catsarisky)\
**Post date:** [May 8, 2021, 7:09pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/4 "2021-05-08T19:09:18Z")

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Nice looking app! I opened your app in Thunkable Live. I noticed that things grey out a little bit while scrolling, but it seems responsive to me and it does scroll. Testing on an iPhone, latest version of Thunkable Live. You might want to update your version of Live if you haven’t? What type of device are you testing on?

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**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 8, 2021, 7:58pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/5 "2021-05-08T19:58:39Z")

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Thank you! I am testing on an Android (PIxel 5)… Could this be an Android issue then? I have checked and I already have the latest version on Live on my Pixel… any other ideas?

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [May 8, 2021, 11:33pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/6 "2021-05-08T23:33:00Z")

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I just checked it on Android and it is not scrolling.

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**Author:** ![anush\_bh20910](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/anush_bh20910/32/103923_2.png) [@anush\_bh20910](https://community.thunkable.com/u/anush_bh20910)\
**Post date:** [May 9, 2021, 10:13am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/7 "2021-05-09T10:13:19Z")

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First of All, Extremely beautiful app and loved the color scheme, Second, I am using an asus phone and it worked perfectly. hope the published app rocks.

thanks  
Anush/anushbh20910

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [May 9, 2021, 10:47am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/8 "2021-05-09T10:47:00Z")

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> [@muneer](#):
>
> Android and it is not scrolling.

> [@anush\_bh20910](#):
>
> I am using an asus phone and it worked perfectly.

@anush_bh20910 @muneer Was this live testing or installing?

What version of Android/Thunkable Live are you using?

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [May 9, 2021, 11:05am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/9 "2021-05-09T11:05:34Z")

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The app is only a wrapper to a website. Thunkable app has nothing but a Web Viewer to `https://www.rootsview.com`.

I was able to enter data but not able to scroll the page in the Live Test mobile app. It works in the Web Live Test

 ![Screenshot_20210509_045425](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/2/824f050ac99d79e882a7a464ac389168cde3257a.jpeg)

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**Author:** ![anush\_bh20910](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/anush_bh20910/32/103923_2.png) [@anush\_bh20910](https://community.thunkable.com/u/anush_bh20910)\
**Post date:** [May 9, 2021, 11:41am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/10 "2021-05-09T11:41:56Z")

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It was live testing, @domhnallohanlon .  
According to my knowledge, it’s android 7

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**Author:** ![mikeke](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@mikeke](https://community.thunkable.com/u/mikeke)\
**Post date:** [May 9, 2021, 12:03pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/11 "2021-05-09T12:03:47Z")

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> [@muneer](#):
>
> [https://www.rootsview.com](https://www.rootsview.com)

I see this error when I open the app or the website, maybe this is the cause of the problem you mentioned:

 ![2021-05-09_14-00-49](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/5/f553b564c7b0e62436ef77f9ccba09eebfb56e25.jpeg)

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**Author:** ![muneer](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/muneer/32/75210_2.png) [@muneer](https://community.thunkable.com/u/muneer)\
**Post date:** [May 9, 2021, 12:22pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/12 "2021-05-09T12:22:16Z")

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This is very possible and if the mobile user changed the default browser might see different effects.

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**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 9, 2021, 6:54pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/13 "2021-05-09T18:54:29Z")

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Interesting… I have never had that error. Are you using the Live Test on Android as well?

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**Author:** ![mikeke](https://avatars.discourse-cdn.com/v4/letter/m/ecd19e/32.png) [@mikeke](https://community.thunkable.com/u/mikeke)\
**Post date:** [May 9, 2021, 7:49pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/14 "2021-05-09T19:49:06Z")

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You don’t see it because you probably use the browser (or the language set on your mobile phone) with the English language set, if you try with Italian you will see the errors:

```
Notice: The language 'it_IT' has to be added before it can be used. in 
/home/ztz9phn8fbsk/public_html/library/Zend/Translate/Adapter.php on line 443

Notice: No translation for the language 'it' available. in /home/ztz9phn8fbsk/public_html/library/Zend/Translate/Adapter.php on line 456

```

I suggest you to investigate about it because there may also be problems with other languages (as well as creating problems in the layout, with horizontal scrolling that cancels the responsive modality):  
[Zend Translate doesn’t find language](https://stackoverflow.com/questions/8480115/zend-translate-doesnt-find-language)

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<div class="post-metadata">

**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 11, 2021, 4:25am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/15 "2021-05-11T04:25:00Z")

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I will definitely do that! Thank you!

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**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 12, 2021, 5:08am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/16 "2021-05-12T05:08:58Z")

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@domhnallohanlon I still haven’t been able to find a solution for this. Any ideas on what the problem might be?

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [May 12, 2021, 6:19am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/17 "2021-05-12T06:19:49Z")

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Hi @marcus3u7 @anush_bh20910 @catsarisky @muneer,

We can see this behavior when testing an app that contains a Web Viewer on a device: the Web Viewer, and any other components on the screen, are greyed out. While this does not affect functionality on iOS, on Android, the user cannot scroll on the Web Viewer.

Thunkable team member Paul is working on this issue.

Thanks to all of you for reporting!

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**Author:** ![anush\_bh20910](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/anush_bh20910/32/103923_2.png) [@anush\_bh20910](https://community.thunkable.com/u/anush_bh20910)\
**Post date:** [May 12, 2021, 7:39am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/18 "2021-05-12T07:39:48Z")

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Thanks for the web viewer update, @jane. I also recently faced the same issue. Hope the update works.

Anush

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<div class="post-metadata">

**Author:** ![marcus3u7](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@marcus3u7](https://community.thunkable.com/u/marcus3u7)\
**Post date:** [May 12, 2021, 3:19pm UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/19 "2021-05-12T15:19:08Z")

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Awesome! Thank you for the update!

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**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\
**Post date:** [May 14, 2021, 5:46am UTC](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156/20 "2021-05-14T05:46:03Z")

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Hey everyone, just letting you know this fix has been published. Thanks again for bringing this behavior to our attention promptly!

[Next page](https://community.thunkable.com/t/solved-webviewer-scrolling-on-android/1270156.md?page=2)
