# \[Solved\] Thunkable live iOS is giving me an error when I start the app
**URL:** https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146
**Category:** Questions about Thunkable X
**Tags:** solved, thunkablelive, ios
**Created:** [September 20, 2019, 2:02am UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146 "2019-09-20T02:02:20Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [September 20, 2019, 2:02am UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/1 "2019-09-20T02:02:20Z")
Whenever I try to open Thunkable Live on my iPhone i gives me the error depicted in the picture below. Thanks in advance!
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### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [September 20, 2019, 12:49pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/3 "2019-09-20T12:49:13Z")
Could it maybe have to do with the fact that I’m using an older iPhone 6. The app store says it is “Compatible with this iPhone”, but you never know.
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### Author:  [@actech](https://community.thunkable.com/u/actech)
#### Post date: [September 20, 2019, 12:56pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/4 "2019-09-20T12:56:02Z")
My iPhone6 works great with Thunkable X. If you give a link to your app, it will help solve the problem.
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### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [September 20, 2019, 11:33pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/5 "2019-09-20T23:33:47Z")
@actech here is a link to a copy of the app:
[https://x.thunkable.com/copy/39765372fa256c8a66014a041e8e29e9](https://x.thunkable.com/copy/39765372fa256c8a66014a041e8e29e9)
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### Author:  [@actech](https://community.thunkable.com/u/actech)
#### Post date: [September 21, 2019, 7:43am UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/6 "2019-09-21T07:43:28Z")
I’m on iOS 12.4.1 your example does not cause a crash (you reinstall Live on iOS?). But the problem is - initially on iOS does not work the listener unit and for this reason are not updated data. the listener on an iOS unit starts if the first variable is initialized. I think the problem is related to the original initialization of variables “cloud”.
What is interesting is that this bug does not work every time. I have 2 times downloaded your project and have seen a problem with the update variable cloud. But when I downloaded your project for the third time the listener on iOS just started working well.
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### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [September 21, 2019, 1:33pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/7 "2019-09-21T13:33:01Z")
The thing is that I cannot even get into the app. Whenever I start the app it gives me that error. I cannot even start my app. I have tried reinstalling 10 times.
\*I am using an iPhone 6 running iOS 12.4.1
Thanks for testing it out though
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### Author:  [@doctorsof](https://community.thunkable.com/u/doctorsof)
#### Post date: [September 21, 2019, 2:03pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/8 "2019-09-21T14:03:44Z")
Ios 13 crashing with iPhone XS
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### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [September 21, 2019, 2:07pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/9 "2019-09-21T14:07:15Z")
No, iPhone 6 getting error when starting iOS 12.4.1.
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### Author:  [@actech](https://community.thunkable.com/u/actech)
#### Post date: [September 21, 2019, 3:05pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/10 "2019-09-21T15:05:30Z")
Try to run any other application with a blank button. You also can not run it in Live?
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### Author:  [@jane](https://community.thunkable.com/u/jane)
#### Post date: [September 23, 2019, 2:43pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/11 "2019-09-23T14:43:21Z")
Hi there,
Please visit [https://myaccount.google.com/personal-info](https://myaccount.google.com/personal-info) and edit your Name to add a Last name.
Let me know if this takes care of this issue.
Thanks,
Jane
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### Author:  [@doctorsof](https://community.thunkable.com/u/doctorsof)
#### Post date: [September 29, 2019, 1:29pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/12 "2019-09-29T13:29:30Z")
Yes i have but still crashing.
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### Author:  [@goodguymaaaar235](https://community.thunkable.com/u/goodguymaaaar235)
#### Post date: [October 6, 2019, 2:53pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/13 "2019-10-06T14:53:53Z")
Thank you so much that worked. My account didn’t have my last name.
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 12:08pm UTC](https://community.thunkable.com/t/solved-thunkable-live-ios-is-giving-me-an-error-when-i-start-the-app/235146/14 "2024-11-08T12:08:44Z")