# \[Solved\] Thunkable Live app crashing **URL:** https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808 **Category:** Questions about Thunkable X **Tags:** solved **Created:** [July 19, 2020, 8:14am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808 "2020-07-19T08:14:01Z") **Posts on this page:** 1 **Showing post:** 192
### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang) #### Post date: [March 4, 2021, 2:04am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/192 "2021-03-04T02:04:47Z")
@juschan0605 Justin, Web APIs are very difficult as far as getting the syntax correct goes. It’s really unlikely this is a bug in Thunkable’s software. If you are getting the white “something has gone wrong” screen, there are a few things that usually cause that including: 1. Using the wrong API key or leaving it out 2. Mispelling a JSON property name 3. Attempting to get data from an invalid property (e.g. the hierachy is object–\>title–\>name but you are trying to get object–\>name). Post a screenshot of your Web API blocks and the full url (hide the API key) that you are using as text so that we can try it in a browser to make sure it’s correct. For a better understanding of APIs and JSON parsing, see my new tutorial video: > [@API JSON Tutorial (Video)](https://community.thunkable.com/t/api-json-tutorial-video/1140575): > > Using APIs in Thunkable and understanding how to parse JSON to get certain data from the API response is both a popular and a difficult aspect of using Thunkable. It’s not so much difficult because of Thunkable but because every API url format is different, every API documentation is different, every JSON response is different, etc. In this video, I spend a lot of time talking you through some best practices. It’s not a quick tutorial because if you rush through setting up an API in Thunkable, … --- _[View the full topic](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808)._