# \[Solved\] Thunkable Live app crashing

**URL:** <https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808>\
**Category:** Questions about Thunkable X\
**Tags:** solved\
**Created:** [July 19, 2020, 8:14am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808 "2020-07-19T08:14:01Z")\
**Posts on this page:** 20\
**Page:** 6

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**Author:** ![lamagalhaes](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lamagalhaes/32/76611_2.png) [@lamagalhaes](https://community.thunkable.com/u/lamagalhaes)\
**Post date:** [July 23, 2020, 1:31pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/105 "2020-07-23T13:31:54Z")

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Same here on Android v203.

Thunkable Live seems to stops crashing, but all the other issues persists, like keyboard issue.

Now, if I had “if device is online” all block codes don’t work at all. But I remove this IF and ok.

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 23, 2020, 1:34pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/106 "2020-07-23T13:34:55Z")

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Thunkable Live suddenly started crashing again, but I didn’t understand what caused it!

I found the problem when I make the slider “Disabled - true” Thunkable Live immediately crashed

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**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\
**Post date:** [July 23, 2020, 2:59pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/107 "2020-07-23T14:59:31Z")

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![Screenshot_20200723-165811_Google Play Store](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/9/39dbdb440de395961bdc45dd47093efc1c2202f3.jpeg) ![Screenshot_20200723-165817_Google Play Store](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/4/04012a82d85e40b3513c3d7547777fd14421aa93.jpeg)

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 23, 2020, 3:22pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/108 "2020-07-23T15:22:56Z")

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Are you using Android?

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 23, 2020, 3:24pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/109 "2020-07-23T15:24:19Z")

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Are you using a Samsung phone?

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**Author:** ![juschan0605](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/juschan0605/32/98033_2.png) [@juschan0605](https://community.thunkable.com/u/juschan0605)\
**Post date:** [July 23, 2020, 4:12pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/110 "2020-07-23T16:12:04Z")

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[TCNW8324.zip](https://community.thunkable.com/uploads/short-url/bWkxrgt2nqcmSZv0oPUGhRGYie9.zip) (2.6 MB)  
when I open thunkable live in iPhone IOS 13, it crashes continuously and forces me to quit.

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**Author:** ![orgelman](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@orgelman](https://community.thunkable.com/u/orgelman)\
**Post date:** [July 23, 2020, 4:20pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/111 "2020-07-23T16:20:26Z")

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> Now, if I had “if device is online” all block codes don’t work at all. But I remove this IF and ok.

I experience the same - and WebAPI returns an error that should not be there.

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 23, 2020, 4:39pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/112 "2020-07-23T16:39:39Z")

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Android and iOS

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**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\
**Post date:** [July 23, 2020, 4:43pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/113 "2020-07-23T16:43:33Z")

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After all the tests, I think that the thunkable live is crashing from not working properly bloks. When you fix all the bugs on the blocks in my opinion and the application will stop crashing.

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**Author:** ![apauaie](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/apauaie/32/76342_2.png) [@apauaie](https://community.thunkable.com/u/apauaie)\
**Post date:** [July 23, 2020, 5:19pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/114 "2020-07-23T17:19:44Z")

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Still crashing for me using Thunkable Live 203

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [July 23, 2020, 5:32pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/115 "2020-07-23T17:32:39Z")

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so it was working this morning for me did not crash was able to open so i went back to an old email download my test app then boom live app start back crashing when oine have to go back to the reinstall thing ios i had put up a screen shot of my 203 android crash error in some other post

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 23, 2020, 5:33pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/116 "2020-07-23T17:33:02Z")

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For the people who see crashes, can you tell me it is on Android or iOS? What is the version of the OS you are running?

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**Author:** ![hernandezsilvaericko](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@hernandezsilvaericko](https://community.thunkable.com/u/hernandezsilvaericko)\
**Post date:** [July 23, 2020, 5:48pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/117 "2020-07-23T17:48:34Z")

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Hi @wei , I tested Live on iPhone X iOS 13.6 and also on iPad with iPad OS 13.6 and it crashes

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**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 23, 2020, 5:52pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/118 "2020-07-23T17:52:07Z")

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Are you free to do live chat? I want to debug with you to see what is the issue.

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**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [July 23, 2020, 5:54pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/119 "2020-07-23T17:54:57Z")

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@wei I’m running iOS 14 on iPhone XR. I probably wouldn’t be the best help as I’m on a beta version of iOS, but if you want help I’m on.

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**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\
**Post date:** [July 23, 2020, 6:08pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/120 "2020-07-23T18:08:54Z")

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![Screenshot_20200723-001335](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/7/879d07a0c64a2d39ec44e3c52912358f235f4bfd.png)

this was my android crash on 203 last night it did relaunch

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<div class="post-metadata">

**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\
**Post date:** [July 23, 2020, 6:31pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/121 "2020-07-23T18:31:45Z")

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Yes Samsung S7, ok for the chat, but how?

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<div class="post-metadata">

**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\
**Post date:** [July 23, 2020, 6:36pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/122 "2020-07-23T18:36:55Z")

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We are rolling out v204 in the Google play store. It is being updated now. I will keep you posted once it is done.

Version 204 should fixed the crash issue on the Samsung & Pixel phones.

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**Author:** ![Ironchorch\_Yo](https://avatars.discourse-cdn.com/v4/letter/i/e5b9ba/32.png) [@Ironchorch\_Yo](https://community.thunkable.com/u/Ironchorch_Yo)\
**Post date:** [July 23, 2020, 6:37pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/123 "2020-07-23T18:37:03Z")

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The v203 is still having the same issue in my case. If the app data is deleted it works (as told before). But the issue is still there.

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**Author:** ![athornock](https://avatars.discourse-cdn.com/v4/letter/a/b4bc9f/32.png) [@athornock](https://community.thunkable.com/u/athornock)\
**Post date:** [July 23, 2020, 6:39pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/124 "2020-07-23T18:39:41Z")

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The live app opens my app for a second and then I get this:

 ![Screenshot_20200723-123514](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/2/f265838d78561b8ad5b9e7b1c64098e20e089542.jpeg)

I do have animations

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