# \[Solved\] Thunkable Live app crashing **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [July 19, 2020, 8:14am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808 "2020-07-19T08:14:01Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![wagnerwillianx6](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wagnerwillianx6/32/74360_2.png) [@wagnerwillianx6](https://community.thunkable.com/u/wagnerwillianx6)\ **Post date:** [July 20, 2020, 6:24pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/24 "2020-07-20T18:24:12Z")
Crash report Android 10 ![IMG_20200720_152105](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/4/14901500505de228599fbd341f56afca38d27956.jpeg) ---
**Author:** ![maxb](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/maxb/32/35200_2.png) [@maxb](https://community.thunkable.com/u/maxb)\ **Post date:** [July 20, 2020, 6:28pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/25 "2020-07-20T18:28:48Z")
Also, out of nowhere, I didn’t change it, this: ![top carrello](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/6/d6aaa46ea77b0723a138a4de7de98d647626eb2c.png) became this: ![top carrello live](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/6/7/6735e4ab56d682239563754b0b8dc17ebcead6c6.png) ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [July 20, 2020, 6:29pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/26 "2020-07-20T18:29:09Z")
My issue is specific to iOS live companion v203. Both v202 & v203 did not work for me. iPhone XR running iOS 14.0 public beta. v202 - First sign in was okay. I then re booted the app, and I started getting the app crash. I updated to v203 with the “fixed app crashing” update which still had persistent crashing after the splash screen. Current status: Companion App is still crashing after splash screen as of the time of this post. - Thanks, Eoin. ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 20, 2020, 6:29pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/27 "2020-07-20T18:29:48Z")
i know my app have no issues i am ready to send off if it would stay open after fist download an open i have to go uninstall and re install ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 20, 2020, 6:32pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/28 "2020-07-20T18:32:55Z")
> [@domhnallohanlon](#): > > If you’re having issues opening **your own** apps that you’ve downloaded can you please post a detailed report on this topic: I dont think its people app that is the problem its a bug in Thunkable that is the issue. its like when you have the wrong date on your device and an you get the notice that site certificate has expired cant access i dont know about the coding system soo… i cant say what could be the issue. ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [July 20, 2020, 6:53pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/29 "2020-07-20T18:53:46Z")
For me the first time after updating it gives me an alert saying > **Unexpected error occurred** > Apologies…The app will close now Please restart the app > Signal 11 was raised > (null) After restarting again, the app just force quits after a white screen. Anyone else like this? Best, Ian ---
**Author:** ![David\_Wolber](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/david_wolber/32/117458_2.png) [@David\_Wolber](https://community.thunkable.com/u/David_Wolber)\ **Post date:** [July 20, 2020, 7:31pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/30 "2020-07-20T19:31:35Z")
For me, when I open Thunkable Live it blips white then goes away. It happens with various apps I test. If I uninstall and reinstall Thunkable Live, I can run stuff again, but then if I close Thunkable Live and reopen, I get the white blip again. So I have to reinstall it through Apple Store. ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 20, 2020, 8:04pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/31 "2020-07-20T20:04:53Z")
the same ---
**Author:** ![maptheunknown](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@maptheunknown](https://community.thunkable.com/u/maptheunknown)\ **Post date:** [July 20, 2020, 9:01pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/32 "2020-07-20T21:01:39Z")
experiencing the same. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 20, 2020, 10:20pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/33 "2020-07-20T22:20:32Z")
Thanks @ianphaas, this is helpful! Just wanted to confirm that you’re using an iOS device? > [@ianphaas](#): > > **Unexpected error occurred** > Apologies…The app will close now Please restart the app > Signal 11 was raised > (null) * * * > [@kizzy](#): > > I dont think its people app that is the problem its a bug in Thunkable that is the issue Sure, what I’m trying to do is separate out the two issues so we can diagnose, repair and the feedback to affected users. * * * We’ve deployed another fix there and the number of Android crashes seems to have dramatically dropped, although some users _might_ still have issues? The iOS fix might take a little longer to get through the App Store. ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [July 20, 2020, 10:26pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/34 "2020-07-20T22:26:25Z")
> [@domhnallohanlon](#): > > The iOS fix might take a little longer to get through the App Store. That’s great news Domhnall, thanks for the helpful updates! ---
**Author:** ![s59jjycemkg5](https://avatars.discourse-cdn.com/v4/letter/s/dec6dc/32.png) [@s59jjycemkg5](https://community.thunkable.com/u/s59jjycemkg5)\ **Post date:** [July 20, 2020, 9:01pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/35 "2020-07-20T21:01:31Z")
Hi there, I have problem with Thunkable live app on IOS 13.6, the app run for one time then it keeps crashing. is there any expectation for fixing that? thank you 🙂 ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 20, 2020, 10:47pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/36 "2020-07-20T22:47:16Z")
Hey @s59jjycemkg5, welcome to the community. I’ve moved you question to the main topic about this issue. If you need to test right now, please delete the Thunkable Live app data and you will then be able to reopen the app. The issue only occurs when the app is closed and then reopened so while we’re working to get a fix out this should get you out of a bind. Hope that helps. We’ll post an update here as soon as we can, thanks for your patience! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 20, 2020, 11:02pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/37 "2020-07-20T23:02:43Z")
---
**Author:** ![solveraplicativo](https://avatars.discourse-cdn.com/v4/letter/s/a587f6/32.png) [@solveraplicativo](https://community.thunkable.com/u/solveraplicativo)\ **Post date:** [July 18, 2020, 7:48pm UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/38 "2020-07-18T19:48:47Z")
For me, since today thunkable app doesn’t work anymore… I have installed on a couple phones (android and iOS) and all dead after a couple minutes, the app just doesn’t launch anymore. ---
**Author:** ![maptheunknown](https://avatars.discourse-cdn.com/v4/letter/m/f475e1/32.png) [@maptheunknown](https://community.thunkable.com/u/maptheunknown)\ **Post date:** [July 21, 2020, 12:48am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/39 "2020-07-21T00:48:06Z")
> [@eoinparkinson](#): > > ~~believe this may be my app. This never happened before though.~~ > > (edit) > That second part was all on me. Crashing still persists on iOS but browser is fine. Not sure if this should be marked as solved. It’s still happening. The Thunkable Live version 203 crashes on iOS 13.5.1. If you uninstall the live app and install it again then it opens but when it opens it doesn’t run the blocks. ---
**Author:** ![penny](https://avatars.discourse-cdn.com/v4/letter/p/8baadc/32.png) [@penny](https://community.thunkable.com/u/penny)\ **Post date:** [July 21, 2020, 2:09am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/40 "2020-07-21T02:09:42Z")
I have been experiencing problems with **Live** for some time. What happens is that **Live ALWAYS requires an open/close/open cycle before it will work.** I cannot just open it and use it. I thought this was some quirk of my own computer but I’m beginning to wonder. 🙂 ---
**Author:** ![rzkymochamadp2culj](https://avatars.discourse-cdn.com/v4/letter/r/50afbb/32.png) [@rzkymochamadp2culj](https://community.thunkable.com/u/rzkymochamadp2culj)\ **Post date:** [July 21, 2020, 2:55am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/41 "2020-07-21T02:55:56Z")
![problem keyboard](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/4/a4587d2faac19a715315e50a2c3361e806becce2.jpeg) i got this after update thunkable, this is my error or bug? please ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 21, 2020, 5:09am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/42 "2020-07-21T05:09:18Z")
I installed the new version for iOS and at the moment Thunkable Live app just crashes ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 21, 2020, 5:34am UTC](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/43 "2020-07-21T05:34:51Z")
version 203 still crashing [Previous page](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808.md?page=1) [Next page](https://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808.md?page=3)