# \[Solved\] Something went wrong when we tried to publish your app **URL:** \ **Category:** Questions about Thunkable X\ **Created:** [May 2, 2024, 10:16am UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718 "2024-05-02T10:16:53Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![pmginvestda6z](https://avatars.discourse-cdn.com/v4/letter/p/5f9b8f/32.png) [@pmginvestda6z](https://community.thunkable.com/u/pmginvestda6z)\ **Post date:** [May 2, 2024, 10:16am UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/1 "2024-05-02T10:16:53Z")
I got this error while trying to publis the app to apple store: **Something went wrong when we tried to publish your app.** Here are the details: There is something wrong with the iOS build/publish. Please contact customer service with the reference ID. Reference ID: 440575f2-306d-4a05-8959-bf45b6e098ec We didnt get this error when publishing the app previously. Can somebody help please? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [May 2, 2024, 1:13pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/2 "2024-05-02T13:13:39Z")
Hi @pmginvestda6z, thanks for reaching out. This error is not anything you have done wrong, we are currently experiencing an issue with Apple that can cause some builds to fail. Our publishing team is currently working to alleviate the issue. I will keep you updated here as we learn more and when the issue is solved. Thanks for your patience! ---
**Author:** ![pmginvestda6z](https://avatars.discourse-cdn.com/v4/letter/p/5f9b8f/32.png) [@pmginvestda6z](https://community.thunkable.com/u/pmginvestda6z)\ **Post date:** [May 2, 2024, 1:49pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/3 "2024-05-02T13:49:37Z")
Thank you for your answer, I hope the this will be solved soon since we need to publish the app and we have paid both you and apple in order to do this. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [May 2, 2024, 2:14pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/4 "2024-05-02T14:14:46Z")
Could you try the build again? It should be working now. Thanks! ---
**Author:** ![pmginvestda6z](https://avatars.discourse-cdn.com/v4/letter/p/5f9b8f/32.png) [@pmginvestda6z](https://community.thunkable.com/u/pmginvestda6z)\ **Post date:** [May 2, 2024, 2:34pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/5 "2024-05-02T14:34:04Z")
Ok I try now, thanks Vittorio ---
**Author:** ![karastudenskip](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@karastudenskip](https://community.thunkable.com/u/karastudenskip)\ **Post date:** [May 12, 2024, 11:54pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/6 "2024-05-12T23:54:24Z")
Hi Matt, Is this issue still happening? I published my app about a week ago and now I am trying to publish and update, but I am getting this same message. ---
**Author:** ![pmginvestda6z](https://avatars.discourse-cdn.com/v4/letter/p/5f9b8f/32.png) [@pmginvestda6z](https://community.thunkable.com/u/pmginvestda6z)\ **Post date:** [June 28, 2024, 1:07pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/7 "2024-06-28T13:07:46Z")
Hi Matt I got agin the same error while trying to publish the app to apple store: **Something went wrong when we tried to publish your app.** There is something wrong with the iOS build/publish. Please contact customer service with the Reference ID: e4bb8a1a-5ac2-4cc9-91e6-3a66c5f46ba2 There are problems again? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [June 28, 2024, 1:29pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/8 "2024-06-28T13:29:38Z")
Hi @pmginvestda6z Thanks for reaching out The issue is with the Terms and Conditions. Could you please log in to your App Store Connect and accept the new Terms and Conditions? At regular intervals, Apple makes changes to their T&C. In order to create or update your apps, it is necessary to accept them. Please let us know if it worked. ---
**Author:** ![pmginvestda6z](https://avatars.discourse-cdn.com/v4/letter/p/5f9b8f/32.png) [@pmginvestda6z](https://community.thunkable.com/u/pmginvestda6z)\ **Post date:** [June 28, 2024, 2:54pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/9 "2024-06-28T14:54:42Z")
It works! Thank you so much Matt!! ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [June 28, 2024, 3:01pm UTC](https://community.thunkable.com/t/solved-something-went-wrong-when-we-tried-to-publish-your-app/2980718/10 "2024-06-28T15:01:23Z")