# \[SOLVED\] Push notification Onesignal **URL:** \ **Category:** Issues / Bugs\ **Tags:** beginner\ **Created:** [May 9, 2024, 5:42pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338 "2024-05-09T17:42:14Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![claudia.barrias.22r5](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@claudia.barrias.22r5](https://community.thunkable.com/u/claudia.barrias.22r5)\ **Post date:** [May 9, 2024, 5:42pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/1 "2024-05-09T17:42:14Z")
Hello everyone, Is anyone having problems with push notifications using OneSignal recently? I have a functional app, but it is not retrieving the user ID required to send the push notification at the moment. The problem started yesterday, and until now, I have not found a solution for the described problem. Any help will be valuable. Thanks. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 9, 2024, 6:00pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/2 "2024-05-09T18:00:03Z")
Hello @claudia.barrias.22r5 At the moment there is an issue with the “push notification user id” block We have successfully identified the root cause and created a solution. Currently, we are in the process of testing it and working on a plan to release it in production, ensuring that everything will function as usual. I will provide an update as soon as possible. ---
**Author:** ![claudia.barrias.22r5](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@claudia.barrias.22r5](https://community.thunkable.com/u/claudia.barrias.22r5)\ **Post date:** [May 9, 2024, 6:16pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/3 "2024-05-09T18:16:40Z")
Thanks @ioannis Can you give me an estimate of when it is expected to be released? I am asking this to decide if I have time to wait for the new solution as I have a deadline for this project 🙃 ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 9, 2024, 6:52pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/4 "2024-05-09T18:52:35Z")
Hello @claudia.barrias.22r5 👋 Sorry for the trouble caused by this. Unfortunately, I don’t have a specific date but it will not be earlier than the middle of the next week. ---
**Author:** ![claudia.barrias.22r5](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@claudia.barrias.22r5](https://community.thunkable.com/u/claudia.barrias.22r5)\ **Post date:** [May 9, 2024, 7:26pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/5 "2024-05-09T19:26:20Z")
Thank you @ioannis Is there a specific area or place in the forum where we can follow the progress and be notified when the situation is solved? ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [May 10, 2024, 1:19am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/6 "2024-05-10T01:19:09Z")
Same with me, My App is Crashing when Onesignal API with User ID Parameter is Called. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 10, 2024, 6:58pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/7 "2024-05-10T18:58:29Z")
Hello @claudia.barrias.22r5 I will send an update on this community post and tag you ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [May 13, 2024, 5:24am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/8 "2024-05-13T05:24:13Z")
Hey, Is there any UPDATE? I have. to Release my App’s new Update ASAP, this One Signal Issue is Blocking me to do that, please Resolve it. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 15, 2024, 9:50am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/9 "2024-05-15T09:50:50Z")
Hi @claudia.barrias.22r5 @pacecode , thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug. Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser) of your browser for the changes to take effect in your project. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect. ---
**Author:** ![claudia.barrias.22r5](https://avatars.discourse-cdn.com/v4/letter/c/a183cd/32.png) [@claudia.barrias.22r5](https://community.thunkable.com/u/claudia.barrias.22r5)\ **Post date:** [May 15, 2024, 10:56am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/10 "2024-05-15T10:56:54Z")
Hi @ioannis Thanks for sharing. Can we use the same blocks as before, or has something changed? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 15, 2024, 11:15am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/11 "2024-05-15T11:15:56Z")
Hello @claudia.barrias.22r5 You can use the same block. Nothing has been changed. ---
**Author:** ![dgasparottillg1](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/dgasparottillg1/32/177093_2.png) [@dgasparottillg1](https://community.thunkable.com/u/dgasparottillg1)\ **Post date:** [May 16, 2024, 1:43am UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/12 "2024-05-16T01:43:22Z")
Hello When compiling the application, the player id now works, but in thunkable live it still appears “undefined” ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 16, 2024, 1:17pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/13 "2024-05-16T13:17:01Z")
Hello @dgasparottillg1 Glad that is working for you now. Updating the Thunkable Live app will take a bit longer. Please download/publish your app to properly test push notifications ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 20, 2024, 3:26pm UTC](https://community.thunkable.com/t/solved-push-notification-onesignal/2994338/14 "2024-05-20T15:26:04Z")