# \[Solved\] Publish to Web issue with importing from My Screens

**URL:** <https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176>\
**Category:** Questions about Thunkable X\
**Tags:** solved\
**Created:** [May 9, 2020, 10:15am UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176 "2020-05-09T10:15:08Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 10:15am UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176/1 "2020-05-09T10:15:08Z")

</div>

Getting an error when publishing web apps. If I create a brand new project it works fine.

Apps which contain screens from My Screens don’t seem to work.

One of my major projects which has an old web app link (before responsive web apps came out) cannot have the web app link updated. I get an error message at the top of the screen. I can share a link to this project privately.

Another rather strange issue is that with the app I just mentioned above, the old link works fine on Safari on my iPhone, but with other apps and new links it doesn’t load and I get a white screen. New links only work when I go into safari private mode, which I suppose means it could work fine for the users.

Not sure why I’m getting these errors. Have these issues been reported before? Thanks.

---

<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [May 9, 2020, 10:18am UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176/2 "2020-05-09T10:18:39Z")

</div>

> [@eoinparkinson](#):
>
> I can share a link to this project privately.

Please do!

> [@eoinparkinson](#):
>
> Apps which contain screens from My Screens don’t seem to work.

Not sure why this would be happening - but we can look into it.

> [@eoinparkinson](#):
>
> New links only work when I go into safari private mode,

Sounds like this could be a caching issue?

---

<div class="post-metadata">

**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\
**Post date:** [May 9, 2020, 10:37am UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176/3 "2020-05-09T10:37:07Z")

</div>

I’ll send you a link now Domhnall.

Just looked up how to clear cache on Safari, seems to have done the trick!

Thanks.

---

<div class="post-metadata">

**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [May 9, 2020, 3:24pm UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176/4 "2020-05-09T15:24:48Z")

</div>

Thanks Eoin, I got the link and fixed the assets for this project.

It should be working for you again now.

---

<div class="post-metadata">

**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 11:29am UTC](https://community.thunkable.com/t/solved-publish-to-web-issue-with-importing-from-my-screens/565176/5 "2024-11-08T11:29:20Z")

</div>