# \[Solved\] PRO Membership Something went wrong Please try Again **URL:** \ **Category:** Issues / Bugs\ **Tags:** help\ **Created:** [May 29, 2023, 9:25am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150 "2023-05-29T09:25:04Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![svv98450obx1](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@svv98450obx1](https://community.thunkable.com/u/svv98450obx1)\ **Post date:** [May 29, 2023, 9:25am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/1 "2023-05-29T09:25:04Z")
I was trying to Get my PRO Membership… after Submitting my Card Number, Date and CVC and other Details multiple times, I am not able to Get my PRO membership as it shows "Something went wrong Please try Again. Please help me. We have already made the mail ,Please resolve this issue ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [May 29, 2023, 9:26am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/2 "2023-05-29T09:26:24Z")
Hello @svv98450obx1 Sorry for any issues you’re experiencing at the moment. For financial issues, please send an email to [billing@thunkable.com](mailto:billing@thunkable.com). They will be helpful in resolving these billing-related issues. Have a great week! ---
**Author:** ![svv98450obx1](https://avatars.discourse-cdn.com/v4/letter/s/c68b51/32.png) [@svv98450obx1](https://community.thunkable.com/u/svv98450obx1)\ **Post date:** [June 1, 2023, 6:40am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/3 "2023-06-01T06:40:40Z")
I got very good support with [billing@thunkable.com] thank you so much ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [June 1, 2023, 1:21pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/4 "2023-06-01T13:21:21Z")
Hello @svv98450obx1! Thank you for your kind words. It makes us incredibly happy to know that we were able to help you! We’ll continue working hard to provide you and all of our users with an excellent experience. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [June 16, 2023, 11:20am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/5 "2023-06-16T11:20:56Z")
A post was split to a new topic: [[Issue] Issues submitting app for admob approval](https://community.thunkable.com/t/issue-issues-submitting-app-for-admob-approval/2469453) ---
**Author:** ![n4rkn7c4nmjpzv](https://avatars.discourse-cdn.com/v4/letter/n/8c91f0/32.png) [@n4rkn7c4nmjpzv](https://community.thunkable.com/u/n4rkn7c4nmjpzv)\ **Post date:** [October 14, 2023, 3:48pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/6 "2023-10-14T15:48:45Z")
I have the same issue too please help, I mailed to [billing@thunkable.com](mailto:billing@thunkable.com) but no reply is coming. ---
**Author:** ![christina\_wong](https://avatars.discourse-cdn.com/v4/letter/c/848f3c/32.png) [@christina\_wong](https://community.thunkable.com/u/christina_wong)\ **Post date:** [October 16, 2023, 9:51pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/7 "2023-10-16T21:51:17Z")
Hi @n4rkn7c4nmjpzv we haven’t received an email in Thunkable Billing from your address listed here, but we’ve sent you a follow up email regarding your reply to this post. Please reply back when you get a chance. Thanks! ---
**Author:** ![myaccount](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@myaccount](https://community.thunkable.com/u/myaccount)\ **Post date:** [October 17, 2023, 4:55am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/8 "2023-10-17T04:55:06Z")
I also have the same issue, I even I mailed to [billing@thunkable.com](mailto:billing@thunkable.com) but there was no reply please help. ---
**Author:** ![christina\_wong](https://avatars.discourse-cdn.com/v4/letter/c/848f3c/32.png) [@christina\_wong](https://community.thunkable.com/u/christina_wong)\ **Post date:** [October 17, 2023, 11:02pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/9 "2023-10-17T23:02:53Z")
Hi @myaccount we do not see an email in Thunkable Billing from your address listed here, but we’ve sent you a follow up email regarding your reply to this post. Please reply back when you get a chance. Thanks! ---
**Author:** ![myaccount](https://avatars.discourse-cdn.com/v4/letter/m/a6a055/32.png) [@myaccount](https://community.thunkable.com/u/myaccount)\ **Post date:** [October 18, 2023, 1:53am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/10 "2023-10-18T01:53:47Z")
My problem is also the same as this person’s, I want to get PRO membership, and I have used Paypal and my Debit cards, none of them worked. They showed that “Something went wrong please try again” I have been trying for days now. I also mailed to [billing@thunkable.com](mailto:billing@thunkable.com) as mentioned above but no reply came. ---
**Author:** ![gjofficestaff1cg](https://avatars.discourse-cdn.com/v4/letter/g/4bbf92/32.png) [@gjofficestaff1cg](https://community.thunkable.com/u/gjofficestaff1cg)\ **Post date:** [October 21, 2023, 4:14am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/11 "2023-10-21T04:14:24Z")
The same for us it showing SOMETHING WENT WRONG PLEASE TRY AGAIN while purchasing PRO plan . Kindly help us regarding this. We already sent mail to [billing@thunkable.com](mailto:billing@thunkable.com). No reply Help us!! ---
**Author:** ![gjofficestaff1cg](https://avatars.discourse-cdn.com/v4/letter/g/4bbf92/32.png) [@gjofficestaff1cg](https://community.thunkable.com/u/gjofficestaff1cg)\ **Post date:** [October 21, 2023, 3:40am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/12 "2023-10-21T03:40:46Z")
In order to publish the App I tried to purchase the pro version but I got the message **“SOMETHING WENT WRONG, TRY AGAIN LATER”**. I tried three times but was not able to succeed. Kindly guide us in this issue… ---
**Author:** ![mindchamp](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mindchamp](https://community.thunkable.com/u/mindchamp)\ **Post date:** [November 17, 2023, 4:33pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/13 "2023-11-17T16:33:29Z")
Hi Thunkable ( Hi @christina_wong ) Greetings ! Same issue happening with us when we are buying the Pro version to update our app. Kindly help. have sent an email to billing@thunkable,com also. It is a bit urgent, would appreciate a quick help. Thanks so much ! ---
**Author:** ![mindchamp](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mindchamp](https://community.thunkable.com/u/mindchamp)\ **Post date:** [November 18, 2023, 7:31am UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/14 "2023-11-18T07:31:36Z")
Hi @christina_wong , Hi Thunkable, Thanks for your support. But we cannot see the Pro membership yet. Kindly help, have sent an email reply with payment receipt to the concerned. TIA ---
**Author:** ![mindchamp](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mindchamp](https://community.thunkable.com/u/mindchamp)\ **Post date:** [November 20, 2023, 2:20pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/15 "2023-11-20T14:20:05Z")
Thanks it is resolved now. ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 20, 2023, 2:26pm UTC](https://community.thunkable.com/t/solved-pro-membership-something-went-wrong-please-try-again/2441150/16 "2023-11-20T14:26:25Z")