# \[Solved\] My downloaded app won't open **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [July 18, 2020, 8:56am UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257 "2020-07-18T08:56:26Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [July 24, 2020, 4:30pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/84 "2020-07-24T16:30:45Z")
Test app only works once launch. Then it starts crashing. iOS 13.5.1 Iphone 11 Why it happened still? Live app working good too. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 5:41pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/85 "2020-07-24T17:41:07Z")
> [@doctorsof](#): > > Why it happened still? There are still a couple of changes pending for the iOS build servers, so this fix is still very much “In Progress”. We’ll keep this topic updated when all changes go live. Thanks @doctorsof ---
**Author:** ![andrestproductions](https://avatars.discourse-cdn.com/v4/letter/a/c89c15/32.png) [@andrestproductions](https://community.thunkable.com/u/andrestproductions)\ **Post date:** [July 24, 2020, 9:05pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/86 "2020-07-24T21:05:32Z")
Thank You, Ill keep updated. Whats the ETA? I need to do an APK as soon as this gets fixed ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 9:22pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/87 "2020-07-24T21:22:13Z")
> [@andrestproductions](#): > > I need to do an APK @andrestproductions when was the last time you tried downloading your app? This should be working for Android now, I’m just waiting to hear about the iOS build servers. ---
**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\ **Post date:** [July 24, 2020, 9:47pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/88 "2020-07-24T21:47:02Z")
Hi, I uploaded my apk today and downloaded to android. Crashing has stopped and keyboard is now operating correctly but there seams to be an issue displaying data from firebase. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 9:50pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/89 "2020-07-24T21:50:15Z")
> [@martint](#): > > Crashing has stopped Great! * * * > [@martint](#): > > keyboard is now operating correctly Thanks! * * * > [@martint](#): > > there seams to be an issue displaying data from firebase. We tested a sample app with Firebase before the upgrade, but maybe there is an issue? Can you create a new topic for this including, if possible, screenshots, a simple example app, and steps for us to reproduce this error on our end, thanks. ---
**Author:** ![eoinparkinson](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/eoinparkinson/32/143769_2.png) [@eoinparkinson](https://community.thunkable.com/u/eoinparkinson)\ **Post date:** [July 24, 2020, 11:40pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/91 "2020-07-24T23:40:59Z")
> [@\[Solved\] Thunkable Live app crashing](http://community.thunkable.com/t/solved-thunkable-live-app-crashing/687808/175): > > Hey @domhnallohanlon, iOS Download No crashing with downloaded app (iOS 14). First launch there was an issue with my app not loading some valuable info correctly. Second launch, everything appears to be working. Third launch, everything also appears to be working. Overall it looks good on my end. Will update if anything doesn’t work. It also appears that yesterdays issue for me with the “Download” button not working has been fixed. Android Download Sign In component on Android download (and… ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 24, 2020, 11:47pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/92 "2020-07-24T23:47:29Z")
i have not updated from the crashing version 203 on ios yet because it still shows variables correctly, and if device online component seem to have started back working correctly. so once my live app close it wont open unless i reinstall and i will have to update my app everything working correctly so the problem is how the new version live app displays the project . ---
**Author:** ![martint](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/martint/32/96689_2.png) [@martint](https://community.thunkable.com/u/martint)\ **Post date:** [July 25, 2020, 1:30am UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/93 "2020-07-25T01:30:55Z")
Done some more testing, pleased to say all ok now with android. ---
**Author:** ![hernandezsilvaericko](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@hernandezsilvaericko](https://community.thunkable.com/u/hernandezsilvaericko)\ **Post date:** [July 25, 2020, 2:29am UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/94 "2020-07-25T02:29:23Z")
_ **Thunkable Live iOS** _ Thunkable Live for iOS 13.6 is working on iPhone X Sign in component is working correctly for me on iOS Thunkable Live. _ **Thunkable Live Android** _ The crash problem disappeared but the keyboard bug reimains there ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/8/b84e1a566cadb02d6ae4630840434640f71c5328.png) _ **Android Download** _ It stills crashing when the app is opened on Android 10 UPDATE On second download, the app works almost perfectly on Android 10. On first launch the UI doesn’t loads well. Second launch works perfect. _ **iOS Download** _ iOS app works perfectly. ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 25, 2020, 10:16am UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/95 "2020-07-25T10:16:30Z")
so had to update to 205 on ios no crashing only bug is the variable display screen ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 25, 2020, 12:00pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/96 "2020-07-25T12:00:55Z")
> [@kizzy](#): > > device online component seem to have started back working correctly yes, this issue is now [solved](http://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/34) * * * @martint, @hernandezsilvaericko - thanks for confirming!! * * * > [@hernandezsilvaericko](#): > > the keyboard bug reimains there @hernandezsilvaericko - can you confirm that you are using v206 of the companion please? This issue was [solved](http://community.thunkable.com/t/solved-keyboard-changes-screen-layout/681411/37) yesterday too. * * * > [@kizzy](#): > > only bug is the variable display screen You can follow our progress on this variable issue here: > [@\[Solved\] Variable value disappears after navigating to next screen](http://community.thunkable.com/t/in-progress-variable-value-disappears-after-navigating-to-next-screen/698455/27): > > at first i thought i had things wrong in my app went messing around for it to show till i found out it was a bug then it was showing correctly on an old version so i knew i was not wrong but ahhhh . And on Android the Title color is very light grey and not bold Thanks! ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 25, 2020, 12:35pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/97 "2020-07-25T12:35:00Z")
I think this problem has been solved. The only thing that impresses me is that the Gifs work for iOS and not for Android. If this can be fixed, it will be great. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 25, 2020, 12:46pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/98 "2020-07-25T12:46:33Z")
Thanks @Balanced_Kitchen, @martint and @hernandezsilvaericko for confirming that the build servers are working properly again for everyone downloading iOS and Android apps. Since my own tests are also working fine I’m going to mark this topic as “[solved](http://community.thunkable.com/tag/solved)”. Thank you to everyone who helped out with testing and debugging calls recently, we really appreciate it. cc. @actech @newman1994211pt @kizzy @doctorsof @hugocronyk7 @penny @VM_DEUS @Leito @vedant.kurulekar12te @ianphaas @apauaie @lilly.jaden54v @Sofia @jefmor @general @eoinparkinson @KirkVanHouten @andrestproductions ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [July 25, 2020, 12:48pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/99 "2020-07-25T12:48:13Z")
@domhnallohanlon, Quick question, To get our downloaded apps to work again, do we need to rebuild the apps so they are ready to publish? Thanks, Ian ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 25, 2020, 1:05pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/100 "2020-07-25T13:05:48Z")
@ianphaas if you downloaded an app earlier in the week that was crashing unexpectedly then the update to the build servers means that newly downloaded apps should no longer be crashing. Since the fix only went out yesterday, if you downloaded your app before that you will need to download again for the update to take effect. i.e. it won’t retroactively fix any built apps that were downloaded before the fix was released. Hope that makes sense! ---
**Author:** ![ianphaas](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ianphaas/32/73941_2.png) [@ianphaas](https://community.thunkable.com/u/ianphaas)\ **Post date:** [July 25, 2020, 1:07pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/101 "2020-07-25T13:07:28Z")
@domhnallohanlon, Thanks, this actually works better for me as I discovered some bugs in my app I needed to fix before rolling out to the app store, so this helps me as I am able to fix them now. All the best, Ian ---
**Author:** ![hernandezsilvaericko](https://avatars.discourse-cdn.com/v4/letter/h/5daacb/32.png) [@hernandezsilvaericko](https://community.thunkable.com/u/hernandezsilvaericko)\ **Post date:** [July 25, 2020, 1:27pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/102 "2020-07-25T13:27:27Z")
My bad. Keyboard bug was solved ---
**Author:** ![jefmor](https://avatars.discourse-cdn.com/v4/letter/j/bb73d2/32.png) [@jefmor](https://community.thunkable.com/u/jefmor)\ **Post date:** [July 25, 2020, 1:57pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/103 "2020-07-25T13:57:47Z")
@domhnallohanlon tês! i Will test. Anyway, congrats for dedication! ---
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [July 25, 2020, 5:01pm UTC](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257/104 "2020-07-25T17:01:46Z")
Perfect, working. Thanks [Previous page](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257.md?page=4) [Next page](https://community.thunkable.com/t/solved-my-downloaded-app-wont-open/686257.md?page=6)