# \[Solved\] Live Test works fine, but not in Web App

**URL:** <https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640>\
**Category:** Issues / Bugs\
**Tags:** cloudinary, help, webapp\
**Created:** [November 22, 2023, 10:08am UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640 "2023-11-22T10:08:04Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![tkogps.appaxwq](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@tkogps.appaxwq](https://community.thunkable.com/u/tkogps.appaxwq)\
**Post date:** [November 22, 2023, 10:08am UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/1 "2023-11-22T10:08:04Z")

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I used Cloudinary to convert image into URL and save the URL into Google Sheet. It is fine when I used Live Test to do so, but for the web app I published, it is not working.

Anyone can help on this issue?

I have the simpliest code for it:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/c/acdea95cc9c49170c3184a2220e38863ce466b1e.png)

But it doesn’t work in either my laptop’s web preview.

You may try the following web link:

> **[thunkablecompanion](https://thunkable.site/w/wo4Q0UN17MIkqxF2lKTGn)**
>
> Powered by Thunkable

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**Author:** ![emlee703](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emlee703/32/165400_2.png) [@emlee703](https://community.thunkable.com/u/emlee703)\
**Post date:** [November 22, 2023, 12:55pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/2 "2023-11-22T12:55:48Z")

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Hi @tkogps.appaxwq! Here’s some info I hope can help!  
_ **Thats the purpose of the Live App, to give you the experience WebView cannot.** _ _However, the current version of the Live App is bugged, and has navigation issues, which makes the app almost unusable!_ More Info (2 links): [Thunkable Live 430-2 App Navigation Issues Temporary Replacement](https://community.thunkable.com/t/thunkable-live-430-2-app-navigation-issues-temporary-replacement/2714501) AND [Thunkable Live 430-2 App Navigation Issues](https://community.thunkable.com/t/thunkable-live-430-2-app-navigation-issues/2707276).  
Use these 2 links for more info for what I said above…

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**Author:** ![tkogps.appaxwq](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@tkogps.appaxwq](https://community.thunkable.com/u/tkogps.appaxwq)\
**Post date:** [November 26, 2023, 5:37pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/3 "2023-11-26T17:37:39Z")

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Thanks @emlee703, but the case is that I could use the app with Web App, and now I cannot. Still having the problem.

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**Author:** ![emlee703](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emlee703/32/165400_2.png) [@emlee703](https://community.thunkable.com/u/emlee703)\
**Post date:** [November 28, 2023, 12:17pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/4 "2023-11-28T12:17:29Z")

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@tkogps.appaxwq I think its just a lot of glitches thunkable has been having a lot of problems, so maybe @matt_conroy can help.

Sorry I couldn’t find the problem, though my block-building skills are not that great compared to many others, though I dont see a problem.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [November 28, 2023, 6:24pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/5 "2023-11-28T18:24:14Z")

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@tkogps.appaxwq Thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug.

Please keep in mind that you may need to do a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) of your browser for the changes to take effect in your project. If this issue is present on the [Thunkable Live](https://thunkable.com/mobile) app, you will want to update that that through the App Store and/or Google Play Store before any changes will occur. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect.

Let us know if you have any additional questions!  
​

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [November 28, 2023, 10:07pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/7 "2023-11-28T22:07:17Z")

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@emlee703 This is not the navigation issue that you mentioned. It is for a separate issue involving Cloudinary uploads on web apps.

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**Author:** ![emlee703](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/emlee703/32/165400_2.png) [@emlee703](https://community.thunkable.com/u/emlee703)\
**Post date:** [November 28, 2023, 10:07pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/8 "2023-11-28T22:07:54Z")

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Oh, never mind. Are you still working on that?  
Sorry for the confusion.

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**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\
**Post date:** [November 28, 2023, 10:10pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/9 "2023-11-28T22:10:33Z")

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No worries! Yeah, still working on that issue. I don’t have a specific date for its release but we’re working for as soon as possible.

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:33pm UTC](https://community.thunkable.com/t/solved-live-test-works-fine-but-not-in-web-app/2715640/10 "2024-11-08T13:33:17Z")

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