# \[Solved\] Live App not Functioning Properly **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [September 12, 2019, 2:13pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429 "2019-09-12T14:13:48Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![mzimbalatti](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@mzimbalatti](https://community.thunkable.com/u/mzimbalatti)\ **Post date:** [September 12, 2019, 2:13pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/1 "2019-09-12T14:13:49Z")
Hi, I am fairly new to Thunkable, but believe it holds much promise doing app development work with my middle school classes. I have made two apps, one of which is “My Phone Can Talk” tutorial from Hour of Code. To test, i have installed the Thunkable Live app on an Android phone, and two ipads with different OS versions - both 10 or higher. The Live app lists the two apps, but when I attempt a live test, the device screen blinks but does not show me the app. Also, each time I click “Live Test” on my Thunkable browser window, I get a prompt to login to my thunkable app on my device. I hope I am explaining the issue fully. Any support would be greatly appreciated. Thanks very much, Marco ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/3/83e4156fbf076b7606aa43b6c4af7a3247e072a0.png) ---
**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\ **Post date:** [September 12, 2019, 2:30pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/2 "2019-09-12T14:30:29Z")
Ever tried to logout the thunkable account? ---
**Author:** ![mzimbalatti](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@mzimbalatti](https://community.thunkable.com/u/mzimbalatti)\ **Post date:** [September 12, 2019, 2:53pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/3 "2019-09-12T14:53:12Z")
Thanks for your suggestion - I tried without success. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [September 12, 2019, 2:55pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/4 "2019-09-12T14:55:34Z")
Just for the sake of asking really - but are you signed into Thunkable X and Thunkable Live with the same email? (can happen when you have personal and work addresses, especially if the tablets are a shared resource too) ---
**Author:** ![mzimbalatti](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@mzimbalatti](https://community.thunkable.com/u/mzimbalatti)\ **Post date:** [September 12, 2019, 4:13pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/5 "2019-09-12T16:13:31Z")
Yes, thanks for asking, Domhnall. Logged in with Google on both. The Live app actually worked in the past on my phone. Now it blinks on my phone and IPad when i live test but does not do anything else. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [September 12, 2019, 4:59pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/6 "2019-09-12T16:59:03Z")
Strange…I’m not experiencing any issues on my end. Are your phones/iPads connected to the school WiFi? Can you try with your phone connected via data just to rule that out? Thanks ---
**Author:** ![dwomack](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@dwomack](https://community.thunkable.com/u/dwomack)\ **Post date:** [September 13, 2019, 4:16pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/7 "2019-09-13T16:16:11Z")
I’m having the same exact problem. Yes I’m logged into the correct email on both the device and the computer side. Every time I go to live test my app it just blinks and I don’t get the option to test it. This is when I using Ipads ---
**Author:** ![dwomack](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@dwomack](https://community.thunkable.com/u/dwomack)\ **Post date:** [September 13, 2019, 5:13pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/8 "2019-09-13T17:13:24Z")
I’m having the same exact problem. Yes I’m logged into the correct email on both the device and the computer side. Every time I go to live test my app it just blinks and I don’t get the option to test it. This is when I using Ipads. Yes I connecting to school wifi ---
**Author:** ![dwomack](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@dwomack](https://community.thunkable.com/u/dwomack)\ **Post date:** [September 13, 2019, 5:14pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/9 "2019-09-13T17:14:42Z")
Is it because I’m running the most recent verison on my ipads and Thunkable has not caught up/adjusted? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [September 13, 2019, 8:03pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/10 "2019-09-13T20:03:26Z")
Hi @dwomack 👋 Sorry to hear that our Live Testing app is misbehaving. > [@dwomack](#): > > I’m running the most recent verison on my ipads Just to confirm you’re running iOS 12.4.1 and not beta testing version 13? Also, we didn’t hear back from @mzimbalatti, but can you check that it’s not some security setting on your school WiFi causing this? Thanks! ---
**Author:** ![BlueWhaleYT](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/bluewhaleyt/32/28437_2.png) [@BlueWhaleYT](https://community.thunkable.com/u/BlueWhaleYT)\ **Post date:** [September 14, 2019, 3:31am UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/11 "2019-09-14T03:31:16Z")
@domhnallohanlon,your team can make a simple latest version alert to announce they should be updated and reduce many of kind of these issues. ---
**Author:** ![mzimbalatti](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@mzimbalatti](https://community.thunkable.com/u/mzimbalatti)\ **Post date:** [September 14, 2019, 12:11pm UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/12 "2019-09-14T12:11:30Z")
Sorry the late reply. There is not a wifi setting on our network. In fact, my colleague tried in my office and his works! I am going to explore further on Monday. Thx, Marco ---
**Author:** ![ikhteyarullah311j](https://avatars.discourse-cdn.com/v4/letter/i/6a8cbe/32.png) [@ikhteyarullah311j](https://community.thunkable.com/u/ikhteyarullah311j)\ **Post date:** [February 23, 2020, 4:39am UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/13 "2020-02-23T04:39:46Z")
![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/5/c529f7c2c44e0526ed5834a12022ac78f69415b2.png) ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/5/c529f7c2c44e0526ed5834a12022ac78f69415b2.png) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:40am UTC](https://community.thunkable.com/t/solved-live-app-not-functioning-properly/223429/14 "2024-11-08T11:40:53Z")