# \[SOLVED\] Issue. Reload Screen automatically

**URL:** https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575
**Category:** Issues / Bugs
**Created:** [October 20, 2024, 1:01pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575 "2024-10-20T13:01:24Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![robonautas.spiv2kr8](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/robonautas.spiv2kr8/32/187261_2.png) [@robonautas.spiv2kr8](https://community.thunkable.com/u/robonautas.spiv2kr8)
#### Post date: [October 20, 2024, 1:01pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/1 "2024-10-20T13:01:24Z")

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Hello.  
I have a problem with my app when I export it as an apk that does not happend in the live option (thunkable app).  
**The installed apk export reload screen exactly every 5 minutes.**

The problem with the restart is that my application connects to the hardware via BLE and when the app is restarted the Bluetooth connection is lost. Plus there is something more serious. The application puts the tablet’s CPU at 100% and becomes inoperative.

I thought it might be due to the BLE data reading timer (500ms), but this problem occurs even by raising this timer to 8 seconds. Or even if the application is not connected and therefore no timer is activated.

I have tried installing the apk on other devices and the same thing happens.

In this video you can see what happens.  
[Video](https://drive.google.com/file/d/11dbrahPy1Xi7Yfw4pPoGyVico4YMQ0xA/view?usp=sharing)

 ![BLE2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/d/ad887bec44dd3fd2bd822c234e0189cffeea5859.png)

 ![BLE1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/e/3/e3e5a6cd65b77fec25d446a9786f4bb78265def7.png)

 ![cpu](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/1/411660b76a34767fb9cc9098b2d5145400d7e466.jpeg)

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<div class="post-metadata">

### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 21, 2024, 11:54am UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/2 "2024-10-21T11:54:06Z")

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Hello @robonautas.spiv2kr8  
Our engineering team was able to identify the root cause and is working on a fix.

We’re committed to finding a resolution quickly, and we will keep you updated as soon as there is any progress.

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### Author: ![robonautas.spiv2kr8](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/robonautas.spiv2kr8/32/187261_2.png) [@robonautas.spiv2kr8](https://community.thunkable.com/u/robonautas.spiv2kr8)
#### Post date: [October 25, 2024, 4:18pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/3 "2024-10-25T16:18:12Z")

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Hi @ioannis  
any update about the issue?

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 25, 2024, 7:57pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/4 "2024-10-25T19:57:53Z")

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Hello @robonautas.spiv2kr8  
Unfortunately, we don’t have any updates yet but the engineers are working on it.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 28, 2024, 10:47am UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/5 "2024-10-28T10:47:35Z")

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Hi @robonautas.spiv2kr8 , thank you again for your patience. I would like to let you know that we have now officially released a fix for the refresh bug.

Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser) of your browser for the changes to take effect in your project. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by this bug, you will need to re-download or re-publish your app for these changes to take effect.

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### Author: ![robonautas.spiv2kr8](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/robonautas.spiv2kr8/32/187261_2.png) [@robonautas.spiv2kr8](https://community.thunkable.com/u/robonautas.spiv2kr8)
#### Post date: [October 28, 2024, 2:52pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/6 "2024-10-28T14:52:06Z")

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Hi @ioannis ,Perfect, I have been able to verify that now the app does not reset or saturate. Congratulations to the thunkable team.

Now the bad thing is that I will have to wait until next month to be able to continue developing my app because I spent many apk downloads due to the bug. 😔

Greetings

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 28, 2024, 3:08pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/7 "2024-10-28T15:08:23Z")

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Hi @robonautas.spiv2kr8  
So glad that things are working for you now!  
As a one-time courtesy, we have gone ahead and reset your download count for the month.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 28, 2024, 7:23pm UTC](https://community.thunkable.com/t/solved-issue-reload-screen-automatically/3286575/8 "2024-10-28T19:23:44Z")

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