# \[Solved\] Is there any issue around adding Invisible Components? **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [February 28, 2020, 12:54pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367 "2020-02-28T12:54:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [February 28, 2020, 12:54pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/1 "2020-02-28T12:54:41Z")
The problem is yesterday. ---
**Author:** ![docbobo](https://avatars.discourse-cdn.com/v4/letter/d/e95f7d/32.png) [@docbobo](https://community.thunkable.com/u/docbobo)\ **Post date:** [February 28, 2020, 1:38pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/2 "2020-02-28T13:38:33Z")
Same issue here. Whenever I try to add an invisible component - e.g. Airtable - the browser refreshes and is showing me a completely empty page afterwards. The component is not added. For existing project, the same seems to happen when I select that component. This happens for me with Safari, Chrome and Firefox. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 2:06pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/3 "2020-02-28T14:06:57Z")
Hey @Balanced_Kitchen and @docbobo 👋 I can’t seem to reproduce this behaviour in Chrome: ![Screenshot 2020-02-28 at 13.51.58](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/5/9533118d817e64090edc59c7f2e2b52fe4a6d067.png) We did a platform [update](http://community.thunkable.com/t/latest-thunkable-release-save-screens-is-here-2020-02-27/488296) yesterday, can you try doing a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) in your browser and let me know whether or not that works for you. Thanks! ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [February 28, 2020, 2:38pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/4 "2020-02-28T14:38:36Z")
this is after hard refresh ---
**Author:** ![Lee\_Nicholson](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Lee\_Nicholson](https://community.thunkable.com/u/Lee_Nicholson)\ **Post date:** [February 28, 2020, 2:44pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/5 "2020-02-28T14:44:23Z")
I am a high school teacher and have about 20 students with the problem described above. We have tried the Ctrl-F5 reset. We have also signed them in using alternative accounts. We are using Chrome 79.0.3945.130 but I just upgraded to the latest 80… and have the same problem – even after hard reset. One student also tried Edge – same problem. I have a total of 165 students, and we didn’t have this problem yesterday. Componenets added yesterday are still there and working – so it’s something with the process of adding. We have tried the location sensor, realtime db, and several others. Any other ideas? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 2:49pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/6 "2020-02-28T14:49:44Z")
Hey @Lee_Nicholson, Really sorry for the inconvenience with this. Can you do a test in an incognito window and see if this issue persists? ---
**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\ **Post date:** [February 28, 2020, 2:51pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/7 "2020-02-28T14:51:41Z")
I am also encountering this issue. I hope the staff is looking on it 😊 @domhnallohanlon I am using Google Chrome **79.0.3945.130 (Official Build)** with Windows 10. Thanks! 😊 ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [February 28, 2020, 2:56pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/8 "2020-02-28T14:56:52Z")
the problem is also available in incognito window ---
**Author:** ![Lee\_Nicholson](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Lee\_Nicholson](https://community.thunkable.com/u/Lee_Nicholson)\ **Post date:** [February 28, 2020, 3:18pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/9 "2020-02-28T15:18:15Z")
OK. Same here. Incognito doesn’t remove the problem. ---
**Author:** ![Lee\_Nicholson](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Lee\_Nicholson](https://community.thunkable.com/u/Lee_Nicholson)\ **Post date:** [February 28, 2020, 3:23pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/10 "2020-02-28T15:23:24Z")
We tried this on a Mac Airbook with Chrome and have the same issue as Windows 10. ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 28, 2020, 3:36pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/11 "2020-02-28T15:36:03Z")
yes. i noticed… 😠 then i figured out my issues 😉 ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 4:01pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/12 "2020-02-28T16:01:10Z")
> [@jared](#): > > then i figured out my issues What was you issue @jared? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 28, 2020, 4:12pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/13 "2020-02-28T16:12:13Z")
@domhnallohanlon, thanks for checking in. I think it was syntax. so first, i used to do what was circled in red, but i think it was incorrect syntax and i changed it to whats circled in green. ![Screen Shot 2020-02-28 at 10.52.19 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/1/d/1d8d5dcf969f3a82650c8a46f52cc0b8978bb85b.png) I was checking a list for a ‘#’ when i should’ve been checking a string for an instance of ‘#’ since my function returns a single value and not a list. strangely though, i’ve been using it for months that way. also, Here, I was doing the same thing, checking in a list that didn’t exist instead of a string ![Screen Shot 2020-02-28 at 10.55.56 AM](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/7/27562f8c644966886be0fdb5b9cc24af09d277b6.png) Also, it seems like one of my variables doesnt always initialize correctly. I’m not sure. I just got this save button to work again. I downloaded and am doing testing. I will report.back. All i did was log out and log back in. 😢 ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 4:25pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/14 "2020-02-28T16:25:36Z")
I don’t think that’s related to this - thanks for the update though! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 4:31pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/15 "2020-02-28T16:31:35Z")
@Lee_Nicholson @Balanced_Kitchen @kartik14 @docbobo Thanks for flagging this with us. We’ve been able to reproduce this issue on our end and so far can confirm that it’s limited to invisible components. The dev team are looking into this right now and we_should_ have a hotfix out as soon as possible (i.e. today!) **We’ll update this thread as and when we have more information to hand. If you see any new questions related to this in the community please direct them to this topic** For the time being, the crash is only caused by clicking on an invisible component. You can still add invisible components and work with the blocks of these components. Refreshing your browser will restore your current session, so the advice for the time being is just to not click on an invisible component in the designer. Thanks again for flagging this with us everyone! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 4:32pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/16 "2020-02-28T16:32:14Z")
---
**Author:** ![Lee\_Nicholson](https://avatars.discourse-cdn.com/v4/letter/l/ea666f/32.png) [@Lee\_Nicholson](https://community.thunkable.com/u/Lee_Nicholson)\ **Post date:** [February 28, 2020, 5:14pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/17 "2020-02-28T17:14:09Z")
Thank you for the attention to this. When you mentioned clicking, I was puzzled because we weren’t actually “clicking”. We were dragging/drop the component onto the screen image in the center of the IDE and it was (and still is) happening. On the other hand, when you drag the exact same component into the “Invisible Components” section of the left panel, it pops in perfectly and also shows in the center as one would like it to. Then, when/if you click on either the left panel icon or the center screen icon (as you told us not to), the white screen pops up. I’m just passing this along in hopes that the different response to the two methods of adding a component might provide some insight for the problem-solvers. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 28, 2020, 5:58pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/18 "2020-02-28T17:58:39Z")
Thanks for your patience with this - a fix has been deployed and the issue has now been resolved. **You may need to do a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) for the changes to take effect in your browser** Just to summarise this: 12:54 - Initial post about this in the community 13:32 - Issue opened on [Github](https://github.com/thunkable/thunkable-issues/issues/407) 13:59 - First response from Thunkable Staff 14:44 - Further reports of crashes 15:01 - Issue reproduced by Thunkable Community Team 15:46 - Issue escalated to the Dev team 16:36 - Fix is pushed 16:55 - New build deployed 17:19 - Fix goes live. Issue is resolved Time to resolution: 4 hours 25 mins. CC: @Lee_Nicholson @Balanced_Kitchen @kartik14 @docbobo @Rob_Schoemaker ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [February 28, 2020, 6:10pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/19 "2020-02-28T18:10:20Z")
Everything is good now. Thanks! ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 28, 2020, 6:11pm UTC](https://community.thunkable.com/t/solved-is-there-any-issue-around-adding-invisible-components/489367/20 "2020-02-28T18:11:10Z")
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