# \[Solved\] iOS 13 Golden Master CRASH **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [September 18, 2019, 6:02pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151 "2019-09-18T18:02:08Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 1, 2019, 4:33pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/81 "2019-11-01T16:33:16Z")
I sent invites to @efhilton @Veronica_del_Vivar and @Chris. Anyone else looking for the test flight link can now find it here: > [@White screen barcode scanner?](http://community.thunkable.com/t/white-screen-barcode-scanner/297933/5): > > Hi there, We discovered there is an issue with some of the newer iPhones with iOS 13 when using the Thunkable companion. Here is the link to a newer version of the [Thunkable Live on Apple](https://testflight.apple.com/join/7rBLpV07). It should address your issue. Please download it and let us know if it works for you. Apologies for the inconvenience - Albert ---
**Author:** ![DouglasRussell](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DouglasRussell](https://community.thunkable.com/u/DouglasRussell)\ **Post date:** [November 1, 2019, 5:29pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/82 "2019-11-01T17:29:23Z")
It’s working well for me! ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 1, 2019, 5:40pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/83 "2019-11-01T17:40:46Z")
Thanks for the feedback @DouglasRussell, we’re still in the process of getting this through the Apple Review process and unfortunately we don’t have an ETA for how long that will take. We’ll update everyone in this thread as soon as the update goes live though 🤞 ---
**Author:** ![farhanlatif027i3df](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/farhanlatif027i3df/32/65615_2.png) [@farhanlatif027i3df](https://community.thunkable.com/u/farhanlatif027i3df)\ **Post date:** [November 4, 2019, 8:59am UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/85 "2019-11-04T08:59:04Z")
I can email them to expedite your review if you can share your app I’d ---
**Author:** ![darren](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/darren/32/69854_2.png) [@darren](https://community.thunkable.com/u/darren)\ **Post date:** [November 15, 2019, 4:50pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/86 "2019-11-15T16:50:39Z")
> [@domhnallohanlon](#): > > unfortunately we don’t have an ETA for how long that will take. @domhnallohanlon Was the new version of the live app ever published? Are there any known open issues? > [@aqbarrett](#): > > my iphone 10 xr iOS 13.1.3 crashes when tapping the thunkable icon @aqbarrett mentioned she is still seeing issues with the Thunkable Live app via a PM and earlier above. Alison also mentioned my TipTrainer app wasn’t working, but I think I just need to republish that. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 15, 2019, 5:24pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/87 "2019-11-15T17:24:22Z")
@darren still no joy getting the update through the review process. For the time being please download the TestFlight version: > [@White screen barcode scanner?](http://community.thunkable.com/t/white-screen-barcode-scanner/297933/5): > > Hi there, We discovered there is an issue with some of the newer iPhones with iOS 13 when using the Thunkable companion. Here is the link to a newer version of the [Thunkable Live on Apple](https://testflight.apple.com/join/7rBLpV07). It should address your issue. Please download it and let us know if it works for you. Apologies for the inconvenience - Albert ---
**Author:** ![Pete\_Marsh](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@Pete\_Marsh](https://community.thunkable.com/u/Pete_Marsh)\ **Post date:** [September 23, 2019, 1:18pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/88 "2019-09-23T13:18:52Z")
Just upgraded my phone, and IOS to 13. Note thunkable app and my developed apps on store no longer work. Anyone else seeing this. Urgent fix needed ---
**Author:** ![Pete\_Marsh](https://avatars.discourse-cdn.com/v4/letter/p/bbce88/32.png) [@Pete\_Marsh](https://community.thunkable.com/u/Pete_Marsh)\ **Post date:** [September 23, 2019, 1:42pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/89 "2019-09-23T13:42:42Z")
OK seen other posts. Recommended to republish & update, will try that and let you guys know Pete ---
**Author:** ![lueandmiguelz6bw](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/lueandmiguelz6bw/32/50859_2.png) [@lueandmiguelz6bw](https://community.thunkable.com/u/lueandmiguelz6bw)\ **Post date:** [November 14, 2019, 10:52pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/90 "2019-11-14T22:52:16Z")
Did anyone find a fix for this? I just bought a new iphone 11 (13.2) and Thunkable will not open. Crashes every time before starting. Works fine on my older iPhone 8 ---
**Author:** ![nicnok](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/nicnok/32/62733_2.png) [@nicnok](https://community.thunkable.com/u/nicnok)\ **Post date:** [November 18, 2019, 5:10pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/91 "2019-11-18T17:10:56Z")
Also having the same issue with iOS 13.2 and iPhone 11. Thunkable Live app crashes within just a couple seconds each time. Have deleted and reinstalled. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 18, 2019, 5:40pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/92 "2019-11-18T17:40:39Z")
hi @Pete_Marsh, @lueandmiguelz6bw & @nicnok, Please download the [TestFlight version](http://community.thunkable.com/t/ios-13-golden-master-crash/233151/87) now. Thanks! ---
**Author:** ![nicnok](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/nicnok/32/62733_2.png) [@nicnok](https://community.thunkable.com/u/nicnok)\ **Post date:** [November 18, 2019, 6:00pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/93 "2019-11-18T18:00:18Z")
Thank you so much @domhnallohanlon!! Really appreciate the support. Sorry you’re having issues getting the update through the App Store! ---
**Author:** ![danyklein](https://avatars.discourse-cdn.com/v4/letter/d/c37758/32.png) [@danyklein](https://community.thunkable.com/u/danyklein)\ **Post date:** [September 27, 2019, 9:24am UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/94 "2019-09-27T09:24:13Z")
Nothing is working since I have my iphone 11 pro max ans ios 13 … ? ---
**Author:** ![danyklein](https://avatars.discourse-cdn.com/v4/letter/d/c37758/32.png) [@danyklein](https://community.thunkable.com/u/danyklein)\ **Post date:** [November 7, 2019, 10:01am UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/95 "2019-11-07T10:01:40Z")
So what I don’t understand is that they are telling us that they need to approve the live app for ios by apple ??? So long… But why they don’t let us download the live app like we download the ios app for testing when we click on download app. Really it’s so bad to work on thunkable without the live app… ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [November 7, 2019, 10:09am UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/96 "2019-11-07T10:09:48Z")
Hey @danyklein just wanted to clarify here… > [@danyklein](#): > > they are telling us “They” meaning Thunkable? > [@danyklein](#): > > that they need to approve the live app “They” meaning Apple, right? > [@danyklein](#): > > But why they don’t let us download the live app Who does “they” refer to in this sentence? We published our update two weeks ago for testing among a small number of users, and have been publicly inviting Thunkable users to use it themselves for the past week: > [@White screen barcode scanner?](http://community.thunkable.com/t/white-screen-barcode-scanner/297933/5): > > Hi there, We discovered there is an issue with some of the newer iPhones with iOS 13 when using the Thunkable companion. Here is the link to a newer version of the [Thunkable Live on Apple](https://testflight.apple.com/join/7rBLpV07). It should address your issue. Please download it and let us know if it works for you. Apologies for the inconvenience - Albert We sincerely apologise for the delay in updating the app, but I’d like to stress that this is entirely outside our control. Happy to hear any additional feedback you might have. ---
**Author:** ![agustinmarcantonio16](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/agustinmarcantonio16/32/63549_2.png) [@agustinmarcantonio16](https://community.thunkable.com/u/agustinmarcantonio16)\ **Post date:** [June 21, 2020, 8:24pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/97 "2020-06-21T20:24:06Z")
I am experiencing the same error. I’m new here and I think it’s great to be able to create apps for iOS but from what I see it doesn’t work correctly. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [June 22, 2020, 10:54am UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/98 "2020-06-22T10:54:59Z")
Hey @agustinmarcantonio16 welcome to the community. 👋 > [@agustinmarcantonio16](#): > > from what I see it doesn’t work correctly. Can you help us out a little and share what you _do_ see with us please? This particular issue was resolved several months ago, but if you give us some more details to work with we’d be happy to help you troubleshoot. ---
**Author:** ![agustinmarcantonio16](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/agustinmarcantonio16/32/63549_2.png) [@agustinmarcantonio16](https://community.thunkable.com/u/agustinmarcantonio16)\ **Post date:** [June 22, 2020, 10:37pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/99 "2020-06-22T22:37:19Z")
Hello @domhnallohanlon , the problem is that when I use the companion, the screen shows less than a second and then it is blank, the live test does not work either. Export the apk to my android emulator and the exact same thing happens, any solution? Greetings from Argentina ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [June 22, 2020, 11:36pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/100 "2020-06-22T23:36:17Z")
> [@agustinmarcantonio16](#): > > when I use the companion, the screen shows less than a second and then it is blank Are you on an Android device?? ---
**Author:** ![agustinmarcantonio16](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/agustinmarcantonio16/32/63549_2.png) [@agustinmarcantonio16](https://community.thunkable.com/u/agustinmarcantonio16)\ **Post date:** [June 22, 2020, 11:41pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/101 "2020-06-22T23:41:08Z")
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