# \[Solved\] iOS 13 Golden Master CRASH **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [September 18, 2019, 6:02pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151 "2019-09-18T18:02:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![tccfemme](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tccfemme](https://community.thunkable.com/u/tccfemme)\ **Post date:** [September 18, 2019, 6:02pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/1 "2019-09-18T18:02:08Z")
Now that golden master version is released, the Thunkable Live app isn’t work, when i open it, it closes in the same time. May you try to solve this problem? Thanks in advance. 😉 ---
**Author:** ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark)\ **Post date:** [September 19, 2019, 5:09pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/2 "2019-09-19T17:09:05Z")
@tccfemme, Can you tell us what model iPhone you are using? We have seen issues with iOS 13 on a couple, but not all, iPhones and we’d like to keep track of which models are having the problem. That will also help us diagnose the issue. Thanks in advance. -Mark ---
**Author:** ![tccfemme](https://avatars.discourse-cdn.com/v4/letter/t/58956e/32.png) [@tccfemme](https://community.thunkable.com/u/tccfemme)\ **Post date:** [September 19, 2019, 5:23pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/3 "2019-09-19T17:23:57Z")
Hey Mark, i’m using an iPhone XR model. When i open it instantly closes. Thanks in advance! ---
**Author:** ![Mark](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mark/32/18133_2.png) [@Mark](https://community.thunkable.com/u/Mark)\ **Post date:** [September 19, 2019, 8:11pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/4 "2019-09-19T20:11:49Z")
> [@tccfemme](#): > > i’m using an iPhone XR model Thanks for the info. -Mark ---
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [September 19, 2019, 10:43pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/5 "2019-09-19T22:43:01Z")
Same error. i’m using an iPhone XS model ---
**Author:** ![suigeneris](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@suigeneris](https://community.thunkable.com/u/suigeneris)\ **Post date:** [September 20, 2019, 2:44pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/6 "2019-09-20T14:44:09Z")
I’ve been getting a lot of emails from customers who bought my app, saying the same thing. Crashing on startup. iOS 13 with XR and XS models. ---
**Author:** ![mike](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mike/32/3438_2.png) [@mike](https://community.thunkable.com/u/mike)\ **Post date:** [September 20, 2019, 7:37pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/7 "2019-09-20T19:37:42Z")
We have released a fix. Note that our Companion app will still have the issue but if you download your app it should work fine. If you have any published apps please publish an update to fix this issue for your users. Sorry for the trouble and thanks for reporting. ---
**Author:** ![mike](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mike/32/3438_2.png) [@mike](https://community.thunkable.com/u/mike)\ **Post date:** [September 20, 2019, 7:44pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/8 "2019-09-20T19:44:56Z")
@suigeneris note that you can request an expedited review from Apple [https://developer.apple.com/app-store/review/](https://developer.apple.com/app-store/review/) see bottom of page. ---
**Author:** ![Fernando\_Matos](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/fernando_matos/32/30641_2.png) [@Fernando\_Matos](https://community.thunkable.com/u/Fernando_Matos)\ **Post date:** [September 22, 2019, 4:49pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/9 "2019-09-22T16:49:33Z")
I have iOS 13 and work well ---
**Author:** ![ctmorrison](https://avatars.discourse-cdn.com/v4/letter/c/5daacb/32.png) [@ctmorrison](https://community.thunkable.com/u/ctmorrison)\ **Post date:** [September 22, 2019, 7:20pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/10 "2019-09-22T19:20:38Z")
@mike, Don’t you think a more broad announcement is appropriate for this? I noticed only 70 members have looked at the post and I’m guessing way more may have apps on the Apple App Store and don’t know their apps are broken under iOS 13. FWIW. ---
**Author:** ![mike](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/mike/32/3438_2.png) [@mike](https://community.thunkable.com/u/mike)\ **Post date:** [September 22, 2019, 8:40pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/11 "2019-09-22T20:40:07Z")
@ctmorrison I’ll bring this up with our support team and see if we can’t get a bit wider exposure. Thanks for the feedback. ---
**Author:** ![sergiosider](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sergiosider/32/44178_2.png) [@sergiosider](https://community.thunkable.com/u/sergiosider)\ **Post date:** [September 22, 2019, 12:16pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/12 "2019-09-22T12:16:28Z")
after IOS13 official update, Thunkable app crashes immediately after lauch. I only found complaints before for beta versions of IOS13, which was not my case. Thanks. Sergio. ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [September 23, 2019, 2:38pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/13 "2019-09-23T14:38:49Z")
Hi @sergiosider, I moved your post to this topic which explains the latest update with regards to iOS 13. ---
**Author:** ![Ian\_Ostrom](https://avatars.discourse-cdn.com/v4/letter/i/e9bcb4/32.png) [@Ian\_Ostrom](https://community.thunkable.com/u/Ian_Ostrom)\ **Post date:** [September 23, 2019, 5:33pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/14 "2019-09-23T17:33:18Z")
I’ve had a few students with this issue on the companion app. One is on an XS Max. ---
**Author:** ![swellbengb1i46](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/swellbengb1i46/32/43214_2.png) [@swellbengb1i46](https://community.thunkable.com/u/swellbengb1i46)\ **Post date:** [September 24, 2019, 1:22pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/15 "2019-09-24T13:22:20Z")
I’m surprised no one else has posted this, but since I upgraded to ios13 I can no longer open thunkable. The app appears to open and after 1 second closes right away. I’ve tried reinstalling but no go. I can’t test my apps anymore:( is this a known bug or is it just me? ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [September 24, 2019, 2:50pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/16 "2019-09-24T14:50:49Z")
Hi @swellbengb1i46, I moved your post to this topic which explains the latest update with regards to iOS 13. ---
**Author:** ![jane](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jane/32/27575_2.png) [@jane](https://community.thunkable.com/u/jane)\ **Post date:** [September 24, 2019, 2:53pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/17 "2019-09-24T14:53:04Z")
---
**Author:** ![swellbengb1i46](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/swellbengb1i46/32/43214_2.png) [@swellbengb1i46](https://community.thunkable.com/u/swellbengb1i46)\ **Post date:** [September 24, 2019, 4:11pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/18 "2019-09-24T16:11:32Z")
Thanks for moving this Jane. I too saw this post, but I dont see a solution or explanation. Incidentally, Im on an iphone XS ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [September 24, 2019, 4:16pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/19 "2019-09-24T16:16:41Z")
Hi @swellbengb1i46, welcome to the community 👋 Our first priority was to make sure that _your_ users can still use your app, so since Sunday iOS apps built with Thunkable X are, in fact, fully compatible with iOS 13. See Mike’s post above: > [@mike](#): > > We have released a fix. Note that our Companion app will still have the issue but if you download your app it should work fine. If you have any published apps please publish an update to fix this issue for your users. * * * > [@swellbengb1i46](#): > > I can’t test my apps anymore We’re still working on the update for Thunkable Live, and will post more here as soon as we have more. For the time being you are still able to test your apps by installing them directly on your iPhone. I fully appreciate that this isn’t as fast a feedback-loop as the one Thunkable Live provides, but again, we’re working on getting an update out as soon as we can, so hopefully you aren’t inconvenienced for too long! ---
**Author:** ![rcsabate](https://avatars.discourse-cdn.com/v4/letter/r/9dc877/32.png) [@rcsabate](https://community.thunkable.com/u/rcsabate)\ **Post date:** [September 24, 2019, 5:20pm UTC](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151/20 "2019-09-24T17:20:09Z")
Hi everyone, One more for app crashing. I am using iOS 13.1 Beta with iPhone 11 just FYI. Posting now because 13.1 is supposed to come out today (9/24) Andrew [Next page](https://community.thunkable.com/t/solved-ios-13-golden-master-crash/233151.md?page=2)