# \[SOLVED\]I have problem in download project! **URL:** \ **Category:** Issues / Bugs\ **Created:** [November 3, 2023, 12:42am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494 "2023-11-03T00:42:40Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![suzansqourh123r](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/suzansqourh123r/32/164306_2.png) [@suzansqourh123r](https://community.thunkable.com/u/suzansqourh123r)\ **Post date:** [November 3, 2023, 12:42am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/1 "2023-11-03T00:42:40Z")
the system tell me to “AdMob is available for Pro users. Upgrade your account to unlock in app ads.” and i dont have any admob in my project \>\>\> what can i do ---
**Author:** ![vishruth-ram](https://avatars.discourse-cdn.com/v4/letter/v/82dd89/32.png) [@vishruth-ram](https://community.thunkable.com/u/vishruth-ram)\ **Post date:** [November 3, 2023, 11:30am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/2 "2023-11-03T11:30:59Z")
Just ignore it ---
**Author:** ![a.yousefzc1](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@a.yousefzc1](https://community.thunkable.com/u/a.yousefzc1)\ **Post date:** [November 3, 2023, 2:32pm UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/3 "2023-11-03T14:32:36Z")
Hi ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 3, 2023, 2:36pm UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/4 "2023-11-03T14:36:34Z")
Hello @suzansqourh123r Sorry to hear about your issue. Could you please send me in a personal message the specific project URL, so we can investigate it further? ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/3/7338b79c224fa93607b3b7d3b3c4da39cdbbf658.png) You could copy it from the top of your browser. ---
**Author:** ![suzansqourh123r](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/suzansqourh123r/32/164306_2.png) [@suzansqourh123r](https://community.thunkable.com/u/suzansqourh123r)\ **Post date:** [November 3, 2023, 9:19pm UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/5 "2023-11-03T21:19:46Z")
I don’t know how to send you private message ---
**Author:** ![pacecode](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/pacecode/32/209017_2.png) [@pacecode](https://community.thunkable.com/u/pacecode)\ **Post date:** [November 5, 2023, 2:15am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/6 "2023-11-05T02:15:22Z")
Hi, @suzansqourh123r! On Top Left, you would see an Exclamation Sign. ![dfgssda](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/6/361bba77b4ce0b798f4c2263b27f96f78f79d65d.png) Click on it and then click on “Contact Support” ![gcfhgfhzsh](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/b/5b53ed6f58ab6b10c69d3d988d612a527e2eb99a.png) Now you can send Private messages to thunkable’s Staff ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/4/a/4aa15b6de8f29a2e43be7124de295d594b970e30.png) Thanks, whoocoder ---
**Author:** ![suzansqourh123r](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/suzansqourh123r/32/164306_2.png) [@suzansqourh123r](https://community.thunkable.com/u/suzansqourh123r)\ **Post date:** [November 5, 2023, 5:09am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/7 "2023-11-05T05:09:11Z")
😍 😍 😍 ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 6, 2023, 12:18pm UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/8 "2023-11-06T12:18:12Z")
Hello @suzansqourh123r Thank you for sending me your project in private message To solve this issue you should remove the unused AdMob Interstitial component: ![image - 2023-11-06T141730.410](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/d/2/d25feddd3f08bc95f32525bb950be73a9b3246c3.png) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2023, 6:23am UTC](https://community.thunkable.com/t/solved-i-have-problem-in-download-project/2678494/9 "2023-11-08T06:23:32Z")