# \[SOLVED\] I can't access Thunkable support

**URL:** <https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647>\
**Category:** Issues / Bugs\
**Created:** [August 1, 2025, 4:44pm UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647 "2025-08-01T16:44:16Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![jakob.krmeljiagldx](https://avatars.discourse-cdn.com/v4/letter/j/f14d63/32.png) [@jakob.krmeljiagldx](https://community.thunkable.com/u/jakob.krmeljiagldx)\
**Post date:** [August 1, 2025, 4:44pm UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647/1 "2025-08-01T16:44:16Z")

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For two days now, Thunkable support stops working randomly and i don’t know why. Logging in and out doesn’t work.

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/b/c/bcebdc15483290da2deb4b4c156fff155d360a16.png)

![2025-08-01 18-08-35](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/0/90278c6e1deab6846fbbc24b27ceecdc5d73570c.gif)

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [August 1, 2025, 4:52pm UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647/2 "2025-08-01T16:52:23Z")

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Hi @jakob.krmeljiagldx  
Could you please use a different browser?

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**Author:** ![sdmahaney\_sla](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/sdmahaney_sla/32/209079_2.png) [@sdmahaney\_sla](https://community.thunkable.com/u/sdmahaney_sla)\
**Post date:** [August 7, 2025, 11:14pm UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647/3 "2025-08-07T23:14:54Z")

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What browser are we supposed to be using?

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [August 8, 2025, 10:56am UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647/4 "2025-08-08T10:56:37Z")

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You can find more information about the supported browsers here: [Minimum Requirements | Thunkable Docs](https://docs.thunkable.com/additional-resources/minimum-requirements)

Regarding the issue with the contact support button, the creator said on a different support channel that it was blocked by the Adblocker

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [August 8, 2025, 10:56am UTC](https://community.thunkable.com/t/solved-i-cant-access-thunkable-support/4047647/5 "2025-08-08T10:56:53Z")

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Closed on August 8, 2025, 10:56am UTC