# \[Solved\] File Picker Not working **URL:** \ **Category:** Issues / Bugs\ **Tags:** help\ **Created:** [October 9, 2023, 10:04am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895 "2023-10-09T10:04:33Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 9, 2023, 10:04am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/1 "2023-10-09T10:04:33Z")
I have been having a problem with the file picker widget in Thunkable. I am not seeing any other people with issues. When I select a file it is not returning anything… This app has been working for more than a year, now suddenly this happens. ---
**Author:** ![steve\_synopsis](https://avatars.discourse-cdn.com/v4/letter/s/48db29/32.png) [@steve\_synopsis](https://community.thunkable.com/u/steve_synopsis)\ **Post date:** [October 9, 2023, 10:48am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/2 "2023-10-09T10:48:51Z")
Can you post your blocks so that we can a better idea of your problem? ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 9, 2023, 11:05am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/3 "2023-10-09T11:05:24Z")
![1](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/1/5189df0f0792d3e2b2c8618b0474b8333d33b77e.jpeg) ![2](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/9/3/93df6618a00db18dd7c249773bd99fe790557d23.jpeg) ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 9, 2023, 11:07am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/4 "2023-10-09T11:07:10Z")
These are the simplified blocks displaying the results… Tried the webapp in Safari, Chrome, on PC and mobile phone… The weird thing is it worked perfectly before, suddenly the file picker is not returning as expected… ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 9, 2023, 1:04pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/5 "2023-10-09T13:04:03Z")
I need a solution urgently, this is the second time and I’m totally losing trust in this platform. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 9, 2023, 2:18pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/6 "2023-10-09T14:18:51Z")
Hello @jp.leriche8ms5h We apologize for the inconvenience! We have flagged it to our engineering team and will provide an update as soon as possible.  In the meantime, feel free to reach out for updates. Otherwise, I will reach out here when I have more information to share with you via updates or a solution going live.  Thank you for your time and patience in this matter. ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 9, 2023, 2:56pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/7 "2023-10-09T14:56:19Z")
I am waiting anxiously! ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 10, 2023, 8:15am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/8 "2023-10-10T08:15:27Z")
Any progress with this problem? ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [October 11, 2023, 7:37pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/9 "2023-10-11T19:37:27Z")
Hello @jp.leriche8ms5h 👋 I am sorry for the inconvenience caused by this issue. The engineers were able to find the root cause but the solution will take at least some weeks. Of course, we will inform you when it will go live. Thank you for your understanding. ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 12, 2023, 6:20am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/10 "2023-10-12T06:20:24Z")
That is not acceptable. The app that has the problem is used on a daily basis, “some weeks” is not good enough! ---
**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\ **Post date:** [October 14, 2023, 12:43am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/11 "2023-10-14T00:43:30Z")
This is just a suggestion, and won’t necessarily work, but try to rebuild that section of code from scratch using fresh blocks from the drawer. Don’t duplicate or copy any of the old ones. Stuff like this has happened to me before and it was fixed by doing this. ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [October 17, 2023, 11:16am UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/12 "2023-10-17T11:16:54Z")
Thank you, but does not work! Created new button, with new FilePicker… exact same error. It is an error with the FilePicker Widget. I can not believe that it is only me that has this problem. Extremely annoying if you pay this much for something that is not working! ![11111](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/a/6/a6654e00336c36bfbd2f3a1d9bd44eda4222e747.jpeg) ---
**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\ **Post date:** [October 17, 2023, 12:18pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/13 "2023-10-17T12:18:59Z")
Are there any duplicate variable entries in the variable menu? Can you also replicate this problem in a new project with just a file picker? ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [October 26, 2023, 5:26pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/14 "2023-10-26T17:26:45Z")
Hi everyone, great news! This issue has been resolved with v426 of Thunkable. You may need to a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) of your browser to get the version to update but once you do that, you should be good to go with re-downloading or publishing of your app. Thanks again for your patience. ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [November 20, 2023, 3:14pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/15 "2023-11-20T15:14:04Z")
No, it has not been resolved: Attached what I am getting back and that blob will not upload to Cloudinary. ![Thunkable](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/e/7e72cc28949d27be14d545e6d32dfbddef5ee89b.jpeg) ---
**Author:** ![matt\_conroy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/matt_conroy/32/150843_2.png) [@matt\_conroy](https://community.thunkable.com/u/matt_conroy)\ **Post date:** [November 20, 2023, 3:22pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/16 "2023-11-20T15:22:39Z")
Hi @jp.leriche8ms5h, this is a separate issue with Cloudinary. Please see this post: > [@\[Solved\] App not working without any changes made](https://community.thunkable.com/t/app-not-working-without-any-changes-made/2699140/8): > > That is fine, we have confirmed the issue with Cloudinary uploads via Web on our end. I have reported this as a bug. Thank you for raising this issue to our attention. We will work to resolve this as soon as possible. ​ In the meantime, feel free to reach out for updates. Otherwise, I will reach out here when I have more information to share with you via updates or a solution going live. ​ Thank you, again, for your time and patience in this matter. The fix for this issue is expected to be released this week. ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [November 20, 2023, 3:24pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/17 "2023-11-20T15:24:05Z")
Hi Timothy, This issue has been marked solved on the community. This is the file link I get back from the file picker and that does not load to Cloudinary. Please advise urgently. Regards, JP Le Riche ![~WRD0000.jpg](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg) ---
**Author:** ![jp.leriche8ms5h](https://avatars.discourse-cdn.com/v4/letter/j/85e7bf/32.png) [@jp.leriche8ms5h](https://community.thunkable.com/u/jp.leriche8ms5h)\ **Post date:** [November 20, 2023, 3:25pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/18 "2023-11-20T15:25:39Z")
Hi Timothy, This issue has been marked solved on the community. This is the file link I get back from the file picker and that does not load to Cloudinary. ![](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/4/f476a67aef32ea7bd1d314bc73e7cd179a0ca0d2.png) Please advise urgently. Regards, JP Le Riche ![~WRD0000.jpg](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/5/2/52d5f1c08649212fe6768d2cacdcf8df711810d9.jpeg) ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 1:33pm UTC](https://community.thunkable.com/t/solved-file-picker-not-working/2634895/19 "2024-11-08T13:33:23Z")