# \[SOLVED\] Error when uploading images in mobile mode
**URL:** https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264
**Category:** Questions about Thunkable X
**Created:** [September 26, 2024, 4:07am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264 "2024-09-26T04:07:09Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@joniapri01y](https://community.thunkable.com/u/joniapri01y)
#### Post date: [September 26, 2024, 4:07am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/1 "2024-09-26T04:07:09Z")
I create a screen to upload images from outside.
Here is the design and code block.
The application runs normally when run in Desktop.
But when running on mobile with “live on device” it turns out that the following error appears:
Please help!!
Thanks,
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [September 26, 2024, 3:30pm UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/2 "2024-09-26T15:30:02Z")
Hi @joniapri01y , welcome back to the community!
I can understand that it is frustrating.
We were able to replicate the issue and have flagged it to our engineering team. We’re committed to finding a resolution quickly, and we will keep you updated as soon as there is any progress.
If you need an immediate workaround, you could use the advanced block
To find the advanced version of the block, right click on the block and select “Show advanced block”
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### Author:  [@joniapri01y](https://community.thunkable.com/u/joniapri01y)
#### Post date: [September 27, 2024, 2:23am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/3 "2024-09-27T02:23:04Z")
Hi @ioannis
I use advanced block as you suggested.
I tried running it via mobile (Live Test on Device) and the application is running normally.
Thanks for your help
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [October 25, 2024, 11:20am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/4 "2024-10-25T11:20:43Z")
Hello @joniapri01y , thank you again for your patience. I would like to let you know that we have now officially released a fix for this bug.
Please keep in mind that you may need to do a [hard refresh](https://docs.thunkable.com/getting-started/data-sources/data-sources#hard-refresh-your-browser)of your browser for the changes to take effect in your project. If you experienced any of these issues on the [Thunkable Live](https://thunkable.com/mobile) app, you will need to update to the latest version through the App Store and/or Google Play Store before any changes will occur. If your [downloaded or published app](https://docs.thunkable.com/publishing-apps/publish) is affected by any of these issues, you will need to re-download or re-publish your app for these changes to take effect.
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### Author:  [@joniapri01y](https://community.thunkable.com/u/joniapri01y)
#### Post date: [October 26, 2024, 9:55am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/5 "2024-10-26T09:55:38Z")
Thank you very much for your support and information.
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### Author:  [@joniapri01y](https://community.thunkable.com/u/joniapri01y)
#### Post date: [October 30, 2024, 11:29pm UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/6 "2024-10-30T23:29:00Z")
Hello @ioannis
I tried to upload an image from a device (mobile phone) and save it in cloudinary with the following command:
If run via desktop, this command is successful in uploading images and saving them in cloudinary, but if run via Thunkable live on a mobile phone, it fails to save them in cloudinary. I tried uninstalling thunkable live and reinstalling thunkable live via the Play Store, but the result is the same: images cannot be saved in cloudinary
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### Author:  [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 2, 2024, 1:12am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/7 "2024-11-02T01:12:13Z")
Hi @joniapri01y
One solution could be to upload the image to Cloudinary when you set image29 and save the URL into a variable so you can use it when they click the confirm button
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### Author:  [@system](https://community.thunkable.com/u/system)
#### Post date: [January 31, 2025, 1:13am UTC](https://community.thunkable.com/t/solved-error-when-uploading-images-in-mobile-mode/3228264/8 "2025-01-31T01:13:11Z")
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