# \[Solved\] Error publishing iOS app - issues with incrementing and login info **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [February 29, 2020, 12:36am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296 "2020-02-29T00:36:46Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 29, 2020, 12:36am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/1 "2020-02-29T00:36:46Z")
I am trying to publish (to the Apple App Store) an update for an already published app and received the following twice in a row. Does anyone have any ideas. #### I am able to download this directly from Thunkable as an app to my iPhone. However, when I try to publish to the App Store it does not alone and that is when I receive this error Command failed: cd _ **/thunkableCompanionTemp/thunkableCompanion\_34d971af-9c83-4fcb-92b8-d618b7107fb4/ios && bundle exec fastlane release app\_identifier:‘edu.fit.my.jgibb2018’ app\_name:“Behavior Report Card” team\_id:‘43ZFJ38JGD’ two\_factor:‘true’ build\_number:‘2020128166’ version\_number:‘900’ xcode\_project\_path:'** _/Documents/thunkable-for-ios/thunkableCompanionTemp/thunkableCompanion\_34d971af-9c83-4fcb-92b8-d618b7107fb4/ios/thunkablecompanion.xcodeproj’ has\_push\_notification\_component:‘true’ profile\_uuid:‘2c45571b-541e-47b9-8a4e-97512ca6c1aa’ profile\_name:‘Behavior Report Card’ warning: /Users/administrator/Library/Developer/Xcode/Archives/2020-02-28/thunkablecompanion 2020-02-28 16.07.12.xcarchive/BCSymbolMaps/thunkablecompanion-armv7.bcsymbolmap: No such file or directory: not unobfuscating. warning: /Users/administrator/Library/Developer/Xcode/Archives/2020-02-28/thunkablecompanion 2020-02-28 16.07.12.xcarchive/BCSymbolMaps/thunkablecompanion-arm64.bcsymbolmap: No such file or directory: not unobfuscating. /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane\_core/lib/fastlane\_core/ui/interface.rb:153:in `shell_error!': [31m[!] Exit status of command 'xcrun altool --upload-app -t ios -f "thunkablecompanion.ipa" -u [jgibbs@braintrustbh.com](mailto:jgibbs@braintrustbh.com) -p @env:ALTOOL_PASSWORD --output-format xml' was 2 instead of 0. (FastlaneCore::Interface::FastlaneShellError) os-version 10.14.6product-errors code -22014 messageWe are unable to create an authentication session. userInfoNSLocalizedDescription We are unable to create an authentication session.NSLocalizedFailureReason Unable to validate your application. tool-path/Applications/Xcode.app/Contents/SharedFrameworks/ContentDeliveryServices.framework/Versions/A/Frameworks/AppStoreService.framework tool-version 4.00.1181 [0m from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane_core/lib/fastlane_core/ui/ui.rb:17:in `method\_missing’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/helper/sh\_helper.rb:80:in `sh_control_output' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/helper/sh_helper.rb:12:in `sh’ from /Users/administrator/.rvm/gems/ruby-2.6.3/bundler/gems/fastlane-plugin-altool-3d589c4bb9f5/lib/fastlane/plugin/altool/actions/altool\_action.rb:39:in `run' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:256:in `block (2 levels) in execute\_action’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/actions/actions\_helper.rb:50:in `execute_action' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:235:in `block in execute\_action’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:227:in `chdir' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:227:in `execute\_action’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:157:in `trigger_action_by_name' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/fast_file.rb:154:in `method\_missing’ from Fastfile:380:in `al_upload' from Fastfile:287:in `block (2 levels) in parsing\_binding’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/lane.rb:33:in `call' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:49:in `block in execute’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:45:in `chdir' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/runner.rb:45:in `execute’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/lane\_manager.rb:56:in `cruise_lane' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/command_line_handler.rb:36:in `handle’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/commands\_generator.rb:108:in `block (2 levels) in run' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/commander-fastlane-4.4.6/lib/commander/command.rb:178:in `call’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/commander-fastlane-4.4.6/lib/commander/command.rb:153:in `run' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/commander-fastlane-4.4.6/lib/commander/runner.rb:476:in `run\_active\_command’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane\_core/lib/fastlane\_core/ui/fastlane\_runner.rb:76:in `run!' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/commander-fastlane-4.4.6/lib/commander/delegates.rb:15:in `run!’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/commands\_generator.rb:333:in `run' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/commands_generator.rb:41:in `start’ from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/fastlane/lib/fastlane/cli\_tools\_distributor.rb:119:in `take_off' from /Users/administrator/.rvm/gems/ruby-2.6.3/gems/fastlane-2.127.1/bin/fastlane:23:in `’ from /Users/administrator/.rvm/gems/ruby-2.6.3/bin/fastlane:23:in `load' from /Users/administrator/.rvm/gems/ruby-2.6.3/bin/fastlane:23:in `’ from /Users/administrator/.rvm/gems/ruby-2.6.3/bin/ruby\_executable\_hooks:24:in `eval' from /Users/administrator/.rvm/gems/ruby-2.6.3/bin/ruby_executable_hooks:24:in `’ ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 29, 2020, 1:54am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/2 "2020-02-29T01:54:56Z")
Looks like an auth issue @jared Did you set up a app specific password using the same account as your Apple Developer account? Also, if that doesn’t work, you could try using a slightly smaller build number?? ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 29, 2020, 1:57am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/3 "2020-02-29T01:57:36Z")
The app password is not the same at the account password. I will try everything again. It must be an auth issue because i can direct download the app just fine. I will lower the build number. I’ll try. the last one was 730 😆 ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [February 29, 2020, 2:00am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/4 "2020-02-29T02:00:31Z")
I was just thinking you might have a personal Apple account (maybe for iTunes etc) and a professional one for your Apple Developer account. So if you logged into Thunkable with your dev account and generated your app specific password on your personal account that would cause an issue. Also, 731 should be grand! 😂 ---
**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\ **Post date:** [February 29, 2020, 4:01am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/5 "2020-02-29T04:01:29Z")
In short, i had not incremented. After I did that, I was logging in with an old password. Then I was using the wrong app password. And I was so sure the first 2 times. Then I checked handwritten notes… Success! Thanks for the rapid support @domhnallohanlon I invite everyone to check out my app and provide any critical feedback you have! > **[TestFlight - Apple](https://testflight.apple.com/join/605ImgVh)** > > Using TestFlight is a great way to help developers test beta versions of their apps. ---
**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\ **Post date:** [November 8, 2024, 11:40am UTC](https://community.thunkable.com/t/solved-error-publishing-ios-app-issues-with-incrementing-and-login-info/490296/6 "2024-11-08T11:40:40Z")