# SOLVED - Does anyone know why the the downloaded app and Thunkable Live app doesn't work on iOS?

**URL:** https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907
**Category:** Questions about Thunkable X
**Created:** [March 11, 2021, 1:35am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907 "2021-03-11T01:35:11Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 1:35am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/1 "2021-03-11T01:35:11Z")

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Hello,

Does anyone know why the downloaded app and the Thunkable Live app doesn’t work on iOS now? It just closes every time I open it.

I see some other topics that look like what I am talking about:

> [@Thunkable Live not working for iPhone 11 with iOS 13.2.3 and iOS 13.1.3](https://community.thunkable.com/t/thunkable-live-not-working-for-iphone-11-with-ios-13-2-3-and-ios-13-1-3/348948):
>
> Hi. I have students working with Thunkable but those with iPhone11 with iOS 13.2.3 and iOS 13.1.3 who are unable to use the Thunkable Live app. It installs OK but then just shuts down as soon as you open it. I see there have been problems with previous iOS 13 versions on iPhone 11 but it looks as though they have been fixed. Is our problem a known issue? And do you know when we can expect a fix? Thanks

> [@iOS (13.5.1) downloaded app doesn't open in iOS (but works fine in Android)](https://community.thunkable.com/t/ios-13-5-1-downloaded-app-doesnt-open-in-ios-but-works-fine-in-android/688850):
>
> Hi everyone, Opening this app I just get the beaver’s face for a second and the the screen goes blank, then nothing. I’m remixing this app and there’s one screen which I decided to leave out. But I did not delete it because I thought I might go back to it at some stage…AND I thought I might delete something to cause an error. But it works fine in Android. Is Apple fussy about a dormant screen being there? Anyway, I have tried deleting older versions of the app and I have tried replacing its …

Video:

> **[iphone thunkable.mp4](https://drive.google.com/file/d/1COh6c9fTCVrujHePCdx8gJS1ioIgZ9OY/view?usp=sharing)**
>
> Google Drive file.

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<div class="post-metadata">

### Author: ![luv.ak.tech](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/luv.ak.tech/32/104896_2.png) [@luv.ak.tech](https://community.thunkable.com/u/luv.ak.tech)
#### Post date: [March 11, 2021, 3:21am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/2 "2021-03-11T03:21:07Z")

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are you using a web api component???

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [March 11, 2021, 3:23am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/3 "2021-03-11T03:23:09Z")

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It sounds like your project is crashing rather than there being a problem with Thunkable Live itself or the build process for downloading an app.

I would suggest building a very simple app (just a button on a screen) and then testing that to see if you can rule out some things.

And/or post a link to your project here… maybe someone can spot a problem with your blocks.

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 3:26am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/4 "2021-03-11T03:26:49Z")

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I don’t have the project on the phone right now, the Thunkable Live app just closes.

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [March 11, 2021, 3:28am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/5 "2021-03-11T03:28:18Z")

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Right but that may be your project crashing. For example, if I make an infinite loop that eats up memory, it would crash the app immediately. So that’s why I’m suggesting testing a simple/blank project in Thunkable Live and letting us know the results.

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 5:08am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/6 "2021-03-11T05:08:14Z")

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I made an app that only has **one button** that will open a website, but it crashes too.

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [March 11, 2021, 5:37am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/7 "2021-03-11T05:37:20Z")

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So maybe there is something to the Thunkable Live app not working. But I would still suggest just a button… no website, no blocks… just literally a button on a screen.

What version of Thunkable Live are you using? And on what device?

It works fine for me running Thunkable Live version 261-1 in iOS 14.4.

The two topics you referenced are months and years old. I would think we would have heard more about this recently if it was still an issue.

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 5:48am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/8 "2021-03-11T05:48:21Z")

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I’m using iOS 10, the only iOS i can use to test.

On Thunkable ✕ Docs, it says the minimum requirements is iOS 10.  
On the App Store, the Thunkable Live app says it requires iOS 10.0 or later.

I have tried it on iPhone 7 and 5 and they both don’t work.

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### Author: ![cdvierone](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@cdvierone](https://community.thunkable.com/u/cdvierone)
#### Post date: [March 11, 2021, 9:56am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/9 "2021-03-11T09:56:53Z")

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Hi, I confirm, with IOS10 not work, if I use IOS14, working very good

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 11:10am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/10 "2021-03-11T11:10:59Z")

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but I am still not sure why on Project Assets and Sizes from Thunkable ✕ Docs, it says the minimum requirements are iOS 10 ([https://docs.thunkable.com/projects/assets#minimum-requirements](https://docs.thunkable.com/projects/assets#minimum-requirements))

And the Thunkable Live app on App Store it says iOS 10 or later.

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### Author: ![cdvierone](https://avatars.discourse-cdn.com/v4/letter/c/b77776/32.png) [@cdvierone](https://community.thunkable.com/u/cdvierone)
#### Post date: [March 11, 2021, 11:31am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/11 "2021-03-11T11:31:50Z")

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I know, last year the app worked fine on IOS 10, I was testing my apps, on January 21 I asked the Thunkable staff for information, unfortunately nothing has been solved.

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<div class="post-metadata">

### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 11:32am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/12 "2021-03-11T11:32:28Z")

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Me too! It worked fine a few months ago.

I waited for a while if they could fix it without posting anything but that didn’t work.

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### Author: ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)
#### Post date: [March 11, 2021, 11:57am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/13 "2021-03-11T11:57:48Z")

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@leew18 I don’t have an iOS 10 device to test on, but if you send me your project link I’ll take a look.

Also, the splash screen in the video you shared is from a downloaded app, right? Is Thunkable Live crashing too?

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<div class="post-metadata">

### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 11, 2021, 2:44pm UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/14 "2021-03-11T14:44:14Z")

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Yeah, both of them.

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### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 12, 2021, 4:47am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/15 "2021-03-12T04:47:15Z")

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Here is the project:

[https://x.thunkable.com/copy/bdbd738f50564ede2b00f929a1f644b4](https://x.thunkable.com/copy/bdbd738f50564ede2b00f929a1f644b4)

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### Author: ![mina.8redavof751](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@mina.8redavof751](https://community.thunkable.com/u/mina.8redavof751)
#### Post date: [March 13, 2021, 10:53am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/16 "2021-03-13T10:53:15Z")

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What is the difference between thunkable and mit app inventor??

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### Author: ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)
#### Post date: [March 13, 2021, 4:53pm UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/17 "2021-03-13T16:53:59Z")

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Hi @mina.8redavof751, welcome to Thunkable. If you have a question that is not related to this topic, please start a new topic instead of posting here.

> **[MIT spin-out Thunkable hopes its drag-and-drop app builder can be a...](https://techcrunch.com/2016/03/05/mit-spin-out-thunkable-hopes-its-drag-and-drop-app-builder-can-be-a-money-spinner-too/)**
>
> Bagging lots of users is a challenge one of the startups in Y Combinator's 2016 winter batch is worrying about a bit less than the average. The two-man strong founder team of Thunkable is coming from the rather more comfortable position of already...

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<div class="post-metadata">

### Author: ![leew18](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/leew18/32/95204_2.png) [@leew18](https://community.thunkable.com/u/leew18)
#### Post date: [March 21, 2021, 8:35am UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/18 "2021-03-21T08:35:14Z")

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Hello, I would like to follow up, please can anyone give a reply?

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### Author: ![catsarisky](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/catsarisky/32/100661_2.png) [@catsarisky](https://community.thunkable.com/u/catsarisky)
#### Post date: [April 10, 2021, 1:26pm UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/19 "2021-04-10T13:26:11Z")

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I had access to an iOS device running iOS 10 a couple weeks ago. Thunkable crashed on it. The listed specs may be too low.

The good news is that the only phones limited to iOS 10 are the iPhone 5 and 5c, and those are 9 years old. Even 5s can go to iOS 12. You can get a 6s or an SE (the original one) used for \<$100 in the US and be running iOS 14. I have the original SE, and it runs Thunkable Live and apps just fine, although sometimes I find the smaller screen size challenging.

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### Author: ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)
#### Post date: [November 8, 2024, 1:28pm UTC](https://community.thunkable.com/t/solved-does-anyone-know-why-the-the-downloaded-app-and-thunkable-live-app-doesnt-work-on-ios/1158907/20 "2024-11-08T13:28:53Z")

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