# \[Solved\] "Device is Online" block disables all buttons on screen **URL:** \ **Category:** Questions about Thunkable X\ **Tags:** solved\ **Created:** [July 20, 2020, 11:41am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009 "2020-07-20T11:41:29Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [July 23, 2020, 10:33pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/23 "2020-07-23T22:33:39Z")
> [@domhnallohanlon](#): > > Just by way of an update - we’ve been able to reproduce this issue on our end and are looking into this at the moment and will keep you posted as we learn more. No, what you changed in your new update is obviously caused by a bug with it. You can find the source of the problem only if you focus on what you are updating. If it is a problem that cannot be solved, activate the old version until the problem is solved. Thanks. ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 7:15am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/24 "2020-07-24T07:15:26Z")
Thanks @doctorsof - we’re still actively working on a fix for this, but haven’t released anything yet. We’ll keep everyone updated in this topic as soon as we ship an update for the “Device is Online?” Block. Thanks! ---
**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\ **Post date:** [July 24, 2020, 11:12am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/25 "2020-07-24T11:12:18Z")
Test app working well. I didnt use device online block. Is it working with in Ios? ---
**Author:** ![actech](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@actech](https://community.thunkable.com/u/actech)\ **Post date:** [July 24, 2020, 12:08pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/26 "2020-07-24T12:08:39Z")
“Device is Online” doesn’t work in Live ver. 205 on Android ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 12:39pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/27 "2020-07-24T12:39:25Z")
> [@doctorsof](#): > > I didnt use device online block. ok…this thread is for users who are having issues with the [`Device is online?`](http://community.thunkable.com/t/in-progress-device-is-online-block-disables-all-buttons-on-screen/690009/2) block. Are you looking of the thread about [Thunkable Live crashes](http://community.thunkable.com/t/fixed-for-android-thunkable-live-app-crashing/687808/134)? This has been fixed for Android and we’re just waiting on Apple to approve the update for iOS. Thanks. * * * > [@actech](#): > > doesn’t work in Live ver. 205 on Android Thanks @actech - the update in v205 was specifically prevent crashes when Thunkable Live was closed and then re-opened. We’re still actively working on the “Device is Online” issue. ---
**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [July 24, 2020, 1:35pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/28 "2020-07-24T13:35:45Z")
working on a fix for _Device is Online_ block! ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 16, 2020, 6:18am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/29 "2020-07-16T06:18:40Z")
As of yesterday, I noticed that all the blocks in the device group do not work! PS: Android and iOS tests have been performed test project: [https://x.thunkable.com/copy/b54714377d48cb9e95621d8b121a59f8](https://x.thunkable.com/copy/b54714377d48cb9e95621d8b121a59f8) ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 16, 2020, 7:44am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/30 "2020-07-16T07:44:27Z")
Hey @Balanced_Kitchen, these look fine to me? ![Screenshot_20200716-084057](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/7/1/7158fc4b18b1442543fca42755292d6a2f5f10ac.jpeg) Can you share a screenshot of what it looks like for you please? Thanks! ---
**Author:** ![Balanced\_Kitchen](https://avatars.discourse-cdn.com/v4/letter/b/839c29/32.png) [@Balanced\_Kitchen](https://community.thunkable.com/u/Balanced_Kitchen)\ **Post date:** [July 18, 2020, 7:53am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/31 "2020-07-18T07:53:06Z")
Would you test it on a device! Live test or instal app. ![Android](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/8/7/874dbae49a5228e589dbadc8bd92230a5648824c.png) ![iOS](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/c/b/cb29807b7880b28a7215fad9d6aa07a54e5ba576.jpeg) Am I the only one facing this problem? The problem occurs after updating the live test application. With the old version there is no problem with a live test, but after installing the test application the problem exists. Does anyone have the same problem? Why doesn’t anyone react? However, there are over 15,000 new users. Where are you? ---
**Author:** ![kizzy](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kizzy/32/76421_2.png) [@kizzy](https://community.thunkable.com/u/kizzy)\ **Post date:** [July 18, 2020, 8:14am UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/32 "2020-07-18T08:14:46Z")
nothing been working 2 days now i was wondering if i am the only one ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 1:48pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/33 "2020-07-24T13:48:05Z")
@Balanced_Kitchen, I’m going to merge your topic in with this one because (hopefully!) they are both part of the same thing. ---
**Author:** ![wei](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/wei/32/26160_2.png) [@wei](https://community.thunkable.com/u/wei)\ **Post date:** [July 24, 2020, 2:17pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/34 "2020-07-24T14:17:14Z")
Android companion v206 is on the Google play store and v205 is on the App Store. For Android users, can you try out this companion [v206](https://play.google.com/store/apps/details?id=com.thunkable.live)? iOS users, please try [v205](https://apps.apple.com/us/app/thunkable-live/id1223262700) Can anyone confirm if that fix the `Device is Online` issue? @kizzy @thanos-x @hernandezsilvaericko @actech @Balanced_Kitchen @doctorsof @harri.f ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 2:31pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/35 "2020-07-24T14:31:50Z")
---
**Author:** ![Deluxe](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/deluxe/32/30016_2.png) [@Deluxe](https://community.thunkable.com/u/Deluxe)\ **Post date:** [July 24, 2020, 4:00pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/36 "2020-07-24T16:00:05Z")
I can confirm that the issue with the Device is Online block is fixed on 206. ---
**Author:** ![orgelman](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@orgelman](https://community.thunkable.com/u/orgelman)\ **Post date:** [July 24, 2020, 4:01pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/37 "2020-07-24T16:01:09Z")
This did not solve it for me - i’m still experiencing the error. I also get an error message from my WebAPI. It returns the error that the target isn’t https - when it is could this be a clue? ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 4:05pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/38 "2020-07-24T16:05:13Z")
Can you share a project link with us @orgelman so we can test this on our end? Are you using Android or iOS? Are you live testing or installing? ---
**Author:** ![orgelman](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@orgelman](https://community.thunkable.com/u/orgelman)\ **Post date:** [July 24, 2020, 4:17pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/39 "2020-07-24T16:17:41Z")
I’ve tested the livetesting on both ios and android. Is device online works in the Web-tester, but not WebAPI. I’ve also downloaded the apk to andrid and it crashes right away. [https://x.thunkable.com/projects/5c6d276be7fadd8de2d26b6b/](https://x.thunkable.com/projects/5c6d276be7fadd8de2d26b6b/) ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 4:28pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/40 "2020-07-24T16:28:23Z")
> [@orgelman](#): > > but not WebAPI. Ok. it sounds like you’re having an issue with the WebAPI component? If that’s the case can you start (or bump) another topic please? At the moment, in this topic, we’re trying to make sure that the `Device is Online?` block is working for everyone. Is the `Device is online?` block working ok for you after the latest update @orgelman? ---
**Author:** ![orgelman](https://avatars.discourse-cdn.com/v4/letter/o/bbe5ce/32.png) [@orgelman](https://community.thunkable.com/u/orgelman)\ **Post date:** [July 24, 2020, 4:31pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/41 "2020-07-24T16:31:46Z")
No - the `Device is online?` block does not work in the live testing-apps or the downloaded apk, but in web testing. I included the WebAPI as a possible source of error… ---
**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\ **Post date:** [July 24, 2020, 4:34pm UTC](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009/42 "2020-07-24T16:34:16Z")
> [@orgelman](#): > > does not work in the live testing-apps Are you using v206 of Thunkable Live @orgelman ? [Previous page](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009.md?page=1) [Next page](https://community.thunkable.com/t/solved-device-is-online-block-disables-all-buttons-on-screen/690009.md?page=3)