# \[Solved\] Data viewer crashes app when refreshed \[Aug 2022\]

**URL:** <https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700>\
**Category:** Issues / Bugs\
**Tags:** solved\
**Created:** [August 11, 2022, 8:56pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700 "2022-08-11T20:56:49Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 11, 2022, 8:56pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/1 "2022-08-11T20:56:49Z")

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Today my app suddenly stopped working on both web preview testing and the thunkable live app. When investigating I found that the data viewer is now crashing the app whenever it is refreshed. I’ve tested this on a new project with just a data viewer and a refresh button and it crashes instantly.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [August 11, 2022, 9:05pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/2 "2022-08-11T21:05:31Z")

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Can you share a link to the project?

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 11, 2022, 9:13pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/3 "2022-08-11T21:13:57Z")

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[https://x.thunkable.com/copy/70764313835d541bcb680e0ee744596d](https://x.thunkable.com/copy/70764313835d541bcb680e0ee744596d)

This is not my original project but this is the test project I tried and it still didn’t work on my computer.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 11, 2022, 11:30pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/4 "2022-08-11T23:30:30Z")

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Hey there

I wonder, have you done any debugging?

[Debugging](https://community.thunkable.com/t/debugging-in-thunkable-x-video/849471)

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 12, 2022, 12:14am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/5 "2022-08-12T00:14:37Z")

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Yes, I figured out it was the data viewer and to test that I created a test file that I linked up above. It still does not work. The test file only has a data viewer and one button and still crashes. If that test project above works for you then I’m out of ideas. I even cleared the cache on my browser.

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 12, 2022, 12:16am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/6 "2022-08-12T00:16:35Z")

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Can you share a different [minimal](https://community.thunkable.com/t/why-thunkables-team-asks-for-minimal-examples-and-what-they-are/1669259) example. I am unable to open the project you shared.

Could you also share a screenshot of the offending blocks that when you run are crashing the app? Are you by chance adding any null values into the table?

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 12, 2022, 12:20am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/7 "2022-08-12T00:20:55Z")

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[https://x.thunkable.com/copy/7fc3c9dcdc485371a837bec944adf664](https://x.thunkable.com/copy/7fc3c9dcdc485371a837bec944adf664)

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 12, 2022, 12:25am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/8 "2022-08-12T00:25:57Z")

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Can you test this block setup and please make sure you’re on the latest version of the companion app?

If you notice I just rearranged how your blocks were set and I removed the wait blocks

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/3/6/3682c07ae57885147082c437c0f005a2a7fa690c.jpeg)

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 12, 2022, 12:40am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/9 "2022-08-12T00:40:35Z")

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It still crashes. It’s the oddest thing, this morning all of my pages looked blank then that got fixed and now this problem. I have restarted my computer, I have uninstalled and reinstalled the mobile app, and I have signed out and signed back in and I still can’t figure this out. So that test project worked for you?

Edit: I even installed chrome to see if it worked on a different browser. I’m running Windows 11

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 12, 2022, 12:51am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/10 "2022-08-12T00:51:30Z")

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What device are you running Thunkable Live on at the moment? What Os and version number?

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**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 12, 2022, 12:56am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/11 "2022-08-12T00:56:30Z")

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iPhone X, version 15.6  
Windows 11 with all the latest updates

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**Author:** ![jared](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/jared/32/138473_2.png) [@jared](https://community.thunkable.com/u/jared)\
**Post date:** [August 12, 2022, 1:09am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/12 "2022-08-12T01:09:59Z")

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Can you make sure you’re on the latest version of the companion app ?

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<div class="post-metadata">

**Author:** ![tthompson41231](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tthompson41231/32/161401_2.png) [@tthompson41231](https://community.thunkable.com/u/tthompson41231)\
**Post date:** [August 12, 2022, 1:14am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/14 "2022-08-12T01:14:14Z")

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(Attachment Video.mov is missing)

I’m on version 327 on the mobile app

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<div class="post-metadata">

**Author:** ![Tommaso](https://avatars.discourse-cdn.com/v4/letter/t/e9c0ed/32.png) [@Tommaso](https://community.thunkable.com/u/Tommaso)\
**Post date:** [August 12, 2022, 6:07am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/15 "2022-08-12T06:07:31Z")

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I encounter the same issue. I debugged my app and can confirm that when the refresh block is included my App crashes - if I delete it my App works fine.

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**Author:** ![tatiang](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/tatiang/32/55482_2.png) [@tatiang](https://community.thunkable.com/u/tatiang)\
**Post date:** [August 12, 2022, 7:07am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/16 "2022-08-12T07:07:57Z")

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> [@tthompson41231](#):
>
> [https://x.thunkable.com/copy/7fc3c9dcdc485371a837bec944adf664](https://x.thunkable.com/copy/7fc3c9dcdc485371a837bec944adf664)

@jared I can confirm that the project crashes when previewed in Thunkable Live (version 327 on an iPhone 11) with or without the wait blocks, for example:

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/2/b/2be45f052a77c379609499174251a0246ce09102.png)

Replacing the Screen1 Starts event with a button click event also crashes the project when clicking the button.

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**Author:** ![bleedingedge](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@bleedingedge](https://community.thunkable.com/u/bleedingedge)\
**Post date:** [August 12, 2022, 8:20am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/17 "2022-08-12T08:20:21Z")

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Hi All

I have a similar issue, the app works with the Data Viewer refresh call in the Live Test App but crashes when the app is tested on TestFlight (on iOS); resulting in a blank white screen

Previous versions of the app, uploaded before 11/8/2022; worked properly.  
I have also removed the refresh block from a new build on TestFlight and the app works correctly now; indicating there is some error in the refresh call in the backend/object code. Something to look into?

Kind regards  
David

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**Author:** ![kartik14](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/kartik14/32/44782_2.png) [@kartik14](https://community.thunkable.com/u/kartik14)\
**Post date:** [August 13, 2022, 4:03am UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/18 "2022-08-13T04:03:54Z")

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Hi everyone - I am experiencing this same issue with my app; earlier I thought my DVL had corrupted or something, so I tried replacing it with a new DVL - but the issue is still there.

**Device** - Galaxy A50  
**Mode** - Thunkable Live (v327-1)

The app just crashes, and shows this -

 ![image](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/f/a/fa8784033c0b7aaff1b182f90c76ec5c1ad70879.png)

This is a relatively new bug, I can assure this wasn’t there until last week I think…  
@jared please look into this 🙂

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**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\
**Post date:** [August 13, 2022, 5:08pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/19 "2022-08-13T17:08:33Z")

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I have same issue. Last week it was not.

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**Author:** ![fedegarcia30hzc97a](https://avatars.discourse-cdn.com/v4/letter/f/b38774/32.png) [@fedegarcia30hzc97a](https://community.thunkable.com/u/fedegarcia30hzc97a)\
**Post date:** [August 13, 2022, 5:17pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/20 "2022-08-13T17:17:24Z")

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Hi Team

Same issue here…my app stopped to work 3-4 days ago as far as I can tell

Any idea on how to fix? It sound to me like a product bug but let’s see what product management tells us

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**Author:** ![doctorsof](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/doctorsof/32/30099_2.png) [@doctorsof](https://community.thunkable.com/u/doctorsof)\
**Post date:** [August 14, 2022, 2:56pm UTC](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700/21 "2022-08-14T14:56:16Z")

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Is there any solution yet?  
I tried lots of combination.  
If i created new page and add same blocks they are working but it was really hard.  
It must to be easy solution.  
I also tried to delete blocks not working same issue for some pages.

[Next page](https://community.thunkable.com/t/solved-data-viewer-crashes-app-when-refreshed-aug-2022/1996700.md?page=2)
