# \[Solved\] Can't open thunkable

**URL:** <https://community.thunkable.com/t/solved-cant-open-thunkable/1097842>\
**Category:** Questions about Thunkable X\
**Tags:** solved\
**Created:** [February 15, 2021, 10:51am UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842 "2021-02-15T10:51:44Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![laufookwaid](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@laufookwaid](https://community.thunkable.com/u/laufookwaid)\
**Post date:** [February 15, 2021, 10:51am UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/1 "2021-02-15T10:51:44Z")

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Hi, tried to go onto thunkable website but can’t seem to do so, it just gives me me a blank white page. anyone got same problem? thanks

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [February 15, 2021, 11:35am UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/2 "2021-02-15T11:35:10Z")

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Hey @laufookwaid,

We recommend that you use Chrome or Safari to use Thunkable.

Please do a [hard refresh](https://intercom.help/thunkable/en/articles/3630719-how-to-hard-refresh-your-browser) to get rid of the white page.

Thanks.

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**Author:** ![laufookwaid](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@laufookwaid](https://community.thunkable.com/u/laufookwaid)\
**Post date:** [February 15, 2021, 3:35pm UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/3 "2021-02-15T15:35:35Z")

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hi, thank you for your suggestion, but I’m already safari and I tried force reloading it for more than 5 times but its still a blank page, may I know what should I do? cuz its not the first time not being able to load onto thunkable. thank you very much!!!

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**Author:** ![domhnallohanlon](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/domhnallohanlon/32/29554_2.png) [@domhnallohanlon](https://community.thunkable.com/u/domhnallohanlon)\
**Post date:** [February 15, 2021, 4:41pm UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/4 "2021-02-15T16:41:30Z")

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Hey @laufookwaid,

I would typically use Chrome day-to-day, but I just tried Safari there and it worked fine for me:

 ![Screenshot 2021-02-15 at 16.39.15](https://us1.discourse-cdn.com/flex015/uploads/thunkable/original/3X/0/a/0ac633f2f3948b2b3c4155cc0ca5c38f5d31c5b6.jpeg)

Have you tried clearing your browser cache?

Where are you seeing the white screen? is it the projects page or in a specific project?

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**Author:** ![laufookwaid](https://avatars.discourse-cdn.com/v4/letter/l/ccd318/32.png) [@laufookwaid](https://community.thunkable.com/u/laufookwaid)\
**Post date:** [February 15, 2021, 5:11pm UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/5 "2021-02-15T17:11:17Z")

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hi @domhnallohanlon,

its the thunkable log in page im not able to go onto, but after clearing the browse cache, it can finally load onto my projects, thank you so much for your help!!!

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**Author:** ![ioannis](https://sea1.discourse-cdn.com/flex015/user_avatar/community.thunkable.com/ioannis/32/146956_2.png) [@ioannis](https://community.thunkable.com/u/ioannis)\
**Post date:** [November 8, 2024, 1:29pm UTC](https://community.thunkable.com/t/solved-cant-open-thunkable/1097842/6 "2024-11-08T13:29:26Z")

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